Dynamics Ax 2012 and Ax 2009 -time for a Synergy Software Systems Health check?

October 8th, 2019 by Stephen Jones Leave a reply »

Many Dynamics Ax customers are still to make the transition to Dynamics 365.
Upgrading an Enterprise erp system needs planning, and executing across multiple companies and geographies needs time and resources. There may be extensive vertical solutions to upgrade from layered code to extensions and he company may already be involved with other projects.

Meanwhile its current systems need to be optimised, maintained and leveraged to support new disruptive challenges. Over time, experienced skilled staff from the initial implementation move on and new staff don’t get quite the same training.. That second phase project didn’t happen.
- Maintenance schedules slip.
- New System managers have not been trained.
- Critical patches and kernel updates have not been applied.
- System setting are no longer appropriate for the new data and transaction volumes and ways of working.
- System response seems slower, there are more problems with record locks and system hang.
- Users and managers get frustrated.
- Auditors question the data.
- Meanwhile cybercrime is at an all time high.

Ax 2009, Ax 2012 RTM, Ax 2012R1 and Ax 2012 R2 are already past end of Microsoft support.

Many Ax 2012 R3 will also not be upgrading for at least another year and need to get more from their system.

Your Dynamics AX ERP system is an important investment that is central to the efficiency and profitability of your business. Determining when and why it is appropriate for your organization to undergo a thorough system audit and health check can be complicated. In some instances, a business may not have the proper resources or expertise to conduct a system analysis.

Business decision makers and managers within an organization are susceptible to overlooking critical issues and process gaps because of their close proximity to the business operations. That is why our unbiased insights are so beneficial.

Our System Health Check for Dynamics AX consists of a thorough analysis of various process-related activities and system hardware and resources to identify the source of performance problems. These include: inadequate hardware, improperly configured resources, bad network architecture or poorly written system customizations.

System Health Check:
Evaluate system performance and resources
Review key configurations
Review the management of SQL, log files and history data.

System Audit:
identify process gaps within the system.
Identify unused features
Review how well the system configuration and account structure support the business needs.
Review user issues, and auditor comments.
Security

Development Audit:
Best practice code checks
Slow running reports and queries.
Batch case and workflow management and performance

User audit:
training level, use of system features, attitude /experience, access controls to do what is needed.
Data audit: errors, consistency checks, orphaned records, accounts balance with sub ledgers

In a few days we show you whether you can move forward with confidence, or how to recover a ‘distressed’ project. We deliver on time and on budget – don’t take our word for it ask our customers, ask Microsoft.

We have helped major companies audit struggling implementations, of Microsoft Dynamics Ax and taken them to the next level.

04336889

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