RPA solutions from Synergy Software Systems

September 30th, 2018 by Stephen Jones Leave a reply »

Robotic process automation (RPA) is the use of software robots to perform simple, repetitive tasks, such as data entry or certain employee onboarding tasks. Unlike AI, RPA cannot make judgments about future scenarios.

Organizations often deploy RPA bots in place of an ERP system or use them in conjunction with an existing ERP system. While ERP systems automate many business processes, these don’t automate all processes. This is where bots become useful. Usually, a bot does not have to be directly integrated into an ERP system to interface with it.

When RPA technology came on the market, it was primarily adopted by the financial services industry. Now, it is popular across all industries, and organizations have a variety of software vendors from which to choose. A few software startups rule the RPA market most founded in 2005 or earlier, but they didn’t become successful until they entered the RPA market.

However, for a complete solution other features like OCR document scanning, electronic form capture, document drill back from any application, document absed workflows also come, into the picture. Synergy Software Systems provides a complete solution with proven tools like Filehold for DMS, and Abbyy for advanced document scanning (inlcuidng support for Arabic). We also provide the application knolwdge to interface to major erp and financial sytems like SunSytems, or Dynamics 365.

Why is the RPA Market Growing so Quickly?
Using bots to complete repetitive tasks saves organizations time and money and reduces errors. Bots also allow employees to focus on higher-level work instead of mundane tasks. In other words, the return on investment is huge. Every organization wanting to compete in the digital era is considering RPA technology. Strategic marketing has also contributed to the growth of the RPA market. The use of the word “robotic” in conjunction with “process automation” evolved into the concept of Artifical Intelligence (AI). Taking advantage of the popularity of AI, the RPA market skyrocketed.

Another reason for the market’s growth is that RPA technology is often relatively low cost, in a market of skill shortage and rising employment costs. Initial implementation typically doe’t require extensive customization or deep systems integration. Filehold for example can be deployed quickly and deliver signifcant operational benefit even before an RPA project is underway.

RPA Implementation Challenges
The RPA market continues to grow despite rampant implementation failures. One reason that organizations think because RPA is often quick and easy to implement they can rush through implementation without proper planning or a long-term roadmap. Design your system with a vision of where your business is headed in the next two to five years, and then you can configure bots to fit your future business model.

When evaluating RPA vendors, look for a flexible solution that aligns a culture of flexible, agile, continuous improvement.

The Future of RPA
RPA technology will become more sophisticated as software companies move beyond the automation of simple tasks and begin automating more advanced processes. Eventually, ERP vendors may acquire RPA (soon to be AI) companies to extend their own AI functionality. However, if you are to inteegrate across applications and platforms then your won tools may be a better option.

Organizations implementing RPA are getting even more creative byintegrating RPA with cognitive technologies, such as machine learning, speech recognition and natural language processing, to automate processesthat previously required human judgment. Many organizations are putting this type intelligent automation, on their strategic agendas for the next year.

Automation technology has eliminated jobs in the past, so its reasonable to expect that more advanced automation will eliminate just as many, if not more, jobs. In response to this fear, organizations are developing reskilling plans, to maximize employee retention and to sue them for higher value, judgement based tasks rather than to do repetitive work best done by automation.

Why Consider RPA?
In this digital era, organizations have to contiuously redefine the way they work. While the need for new technology is urgent, first focus on aligning your people and processes with your digital strategy. An RPA implementation should be part of a holistic digital transformation initiative. Build a strong foundation, and your organization can realize numerous benefits from RPA technology, not only cost savings, but reduced cycle time and improved customer serviceand staff satisfaction.

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