Microsoft CRM saves 75% v Salesforce.com

November 22nd, 2010 by Stephen Jones Leave a reply »

Smead a privately held, 100% woman-owned maker high-quality, environmentally responsible organizational home and office systems, has switched from Salesforce.com to Microsoft Dynamics CRM Online and reduced Costs by 75 Percent

In one month since switching CRM systems, Smead said it has reduced its annual subscription cost by 75%. Smead said it also increased user adoption by 20%, improved collaboration among employees and provided better business intelligence to its managers.

Smead said that the switch to Microsoft Dynamics CRM enabled it to operate more efficiently. It also allowed it employees to work in a familiar environment as the company was already invested in Microsoft Office, Microsoft Outlook and Microsoft SharePoint.

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