Archive for the ‘Dynamics 365’ category

Oman launches tax card from July 1

June 29th, 2020

The Oman Tax Authority will launch a new tax card system from July 1, which will be the proof of the registration for any taxpayer from the tax Authority. The card will be issued for RO 10.

All ministries, public authorities and institutions, and companies, which has more than 40 percent holding by the state must request the taxpayer to submit a copy of the tax card when issuing any contracts, or directly undertaking any transaction with the taxpayer. The chairman of the Oman Tax Authority may impose a fine in the event of failure to obtain the tax card.

Every taxpayer must apply to obtain the tax card when initiating the incorporation or licensing procedures for practicing the activity or registration in the commercial or Industrial registry and shall request for renewal upon the end of the validity of the card.

The Tax card will replace the tax certificate currently in use at the Authority that is required by some government authorities, except in cases where the tax certificate Is requested for the purposes of canceling a commercial registry. dissolution, merging. or liquidation of any company.

KSA to add VAT on on-line purchases

June 29th, 2020

Saudi Arabia announced it will levy 15 percent value added tax (VAT) on items bought from online sellers and online stores based abroad. The Saudi customs authority said on Sunday (June 28) the new rule will be applicable to all products shipped to the kingdom on or after July 1. Saudi Arabia is tripling its VAT from 5 percent to 15 percent starting on July 1. It will also suspend the cost of living allowance to its citizens on July 1.

The online order placed before June 30, 2020 is delivered to the buyer after June 30, then 15 per cent VAT will apply on the selling transaction, whereas the seller should issue an additional tax invoice pertaining to the difference of the applicable tax due. E-commerce companies should ensure to collect additional 10 per cent from the buyer if the products will be delivered to the buyer on or after July 1, 2020 because they have to pay 15 per cent VAT at the time of custom clearance of the goods.

With the implementation of VAT on online selling, e-commerce companies are expected to collect additional fees from buyers if products are delivered to Saudi Arabia.

The kingdom will also suspend cost of living allowance from next month in order to shore up state finances, which have been battered by low oil prices and the coronavirus. The revised higher VAT rates will be applicable to all supplies of taxable goods and services in the country.

KSA Higher Customs Duty June 2020

June 29th, 2020

The Kingdom of Saudi Arabia (KSA) has published the new list of goods on which higher customs duty rates which are effective from 20 June 2020.

Earlier the Customs duty increased was supposed to be effective from 10 June 2020.

Further, in view of the VAT rate increase to be effective 1st July 2020, it is recommended for the businesses operating in KSA to do an impact assessment to identify the impact of VAT and Customs duty increase on their business.

KSA VAT changes 1 July 2020

June 29th, 2020

The Government of the Kingdom of Saudi Arabia (KSA)announced that the Value Added Tax (VAT) rate will increase to 15% from the current 5%, effective 1 July 2020.The increase is one theof additional measures taken by the KSA government in response to the economic impact of the COVID-19 crisis, due to the decline in government revenue resulting from lower oil prices, reduced economic activity and increased healthcare expenditure.

How could this impact your business?
In addition to the increased VAT rate, businesses in KSA should expect an increased level of scrutiny from the General Authority of Zakat and Tax (GAZT), as VAT becomes a more important source of revenue.

Businesses whose sales are partially or fully VAT exempt, will experience an increase in costs as a direct effect of the rate increase. Nevertheless, the rate increase will impact all industry sectors in KSA and not primarily the Financial Services, Insurance and Real Estate sectors. All consumers will finally bear the brunt of the increases and it is not clear whether a lower rate of VAT, may still continue to apply to such items as food and utilities, to mitigate the impact.

We advise to review existing contracts that provide for continuous or periodic supplies of goods/services, and consider the required documentation changes that should be effected before 1 July 2020. Be clear on the correct rate of VAT to charge on contracts and supplies that span both June and July 2020. As o the 2018 introduction of VAT shows, transitional rules can be difficult to implement.

The rate increase will also impact cash-flow for businesses due to the timing difference between the payment and recovery of VAT, so cash flow planning will take on renewed significance.

Review the internal systems and processes to reflect the increased VAT rate. What systems and report need update and testing when.

We remind taxpayers that the window for voluntary disclosures without incurring penalties remains open only until tomorrow 30 June 2020, he rate increase heightens the importance for businesses to ensure they are fully compliant from a VAT perspective.

Microsoft Gold Partnership Synergy Software Systems

June 18th, 2020

I am pleased to note that our Gold Partnership with Microsoft has been confirmed again for the next year.

Economic Substance Regulation (ESR) in the U.A.E. ask Synergy Software Systems

June 16th, 2020

Existing companies should have complied with the regulations by now, since the starting date was 30th April 2019.

(If an entity fails to meet the requirements or if inaccurate information is given to the regulatory authority, annual administrative penalties of AED 10,000 to AED 300,000 will apply. If they fail to meet the requirements for consecutive years, the penalties will increase and might force the authorities to suspend, revoke or deny renewal of an entity’s license.)

(In the case of new entities, regulations must be complied with upon receiving its trade license.)

This legislation (collectively, referred to as the “Economic Substance Regulations“) were issued in response to the UAE’s inclusion in the European Union’s list of non-cooperative jurisdictions for tax purposes, and their aim is to facilitate tax transparency and fair tax competition in the UAE’ The Economic Substance Regulations apply to natural or juridical (legal) persons, including all UAE onshore and free zone companies, branches, foundations, non-profit organisations and partnerships (referred to as “Licensees“) that carry out one or more of the following “Relevant Activities” in the UAE -see below for the details. With the introduction of ESR, UAE has been removed from the blacklist of tax havens.

BEPS [Base Erosion Profit Shifting)] Base Erosion Profit Shifting directives are regulations issued by the Organization for Economic Cooperation and Development [OECD] to combat corporate policies for Tax Planning which would shift the profits of companies from low tax rate jurisdictions to high tax jurisdictions. Thus “eroding” the tax base in high tax jurisdictions.

The appropriate regulatory authority varies depending on the type of Relevant Activity and the location in which it is undertaken. Each regulatory authority will set out the form of the reports to be filed and the mechanisms for submitting such forms.

What is the economic substance test?
The economic substance test requires a Licensee to demonstrate that:
• the Licensee and the Relevant Activity are being directed and managed in the UAE;
• the relevant Core Income Generating Activities (“CIGAs“) are being conducted in the UAE; and
• the Licensee has an adequate number of employees and adequate physical assets and expenditure in the UAE.

Licensees carrying out a holding company business or a high risk IP business are subject to different economic substance test requirements.

See: for some useful documents including a flow chart.

The Regulations require UAE onshore and free zone companies and other UAE business forms that carry out any of the “Relevant Activities” listed below to maintain an adequate “economic presence” in the UAE relative to the activities they undertake.

Relevant Activities:
• Banking Business
• Insurance Business
• Investment Fund management Business
• Lease – Finance Business
• Headquarters Business
• Shipping Business
• Holding Company Business
• Intellectual property Business (“IP”)
• Distribution and Service Centre Business

The Regulations provide a definition to each of the above Activities. The provisions of the Regulations shall not apply to Companies in which the Federal Government of the UAE or the Government of any Emirate of the UAE, or any governmental authority or body or any of them has at least 51% direct or indirect ownership in their share capital.

Entities that are governed by the Regulations will need to submit a notification to their Regulatory Authority (defined under Cabinet Decision No (58) of 2019 issued on 4 September 2019) from 1 January 2020 onwards, and prepare and submit to the same Regulatory Authority an economic substance declaration within 12 months from the end of their financial year (e.g. 31 December 2020 for entities with a financial year ending 31 December 2019).

An entity is not required to meet the economic substance test and file an economic substance declaration for any financial period in which it has not earned income from a Relevant Activity. Failure by an entity to comply with the Regulations shall result in administrative penalties, spontaneous exchange of information with the Foreign Competent Authority (as defined in Article 1 of the Regulations), and potential suspension, revocation or non-renewal of its registration.

In the DIFC, the ESR will be administered by the Registrar of Companies (“Registrar”) for all DIFC entities, including entities that are regulated by the DFSA. Key points to note about ESR and how to prepare your business for it :
1. All DIFC entities are required to submit an economic substance notification by 30 June 2020 in the DIFC Client Portal
2. The UAE Ministry of Finance has issued a Relevant Activities Guide which should assist you in determining whether your business conducts a relevant activity and falls within the scope of the ESR.
3. Your business may also be required to file an economic substance return (“ES Return”), within 12 months of your financial year end, to demonstrate that your business meets the ESR requirements. Information relating to the ES Return will be issued in the second half of 2020.

There is a requirement for a business to use the “Substance over Form” approach when evaluating whether they undertake a relevant activity or not. This means that companies will not only be evaluated on what activities are stated on their commercial license but their activities will be evaluated and ESR applied accordingly.

It is not a requirement that a UAE entity is directly engaged in the performance of a relevant activity directly. When an entity is earning income passively from a relevant activity, it will be sufficient for the application of Economic Substance Regulations [ESR].All Entities which assess that they are involved in the performance of a Relevant Activity will carry out the Economic Substance Test for Economic Substance Regulations [ESR].

The Economic Substance is composed of two parts:
1. The Direct and Managed Test:
The Entity needs to be directed and managed in the UAE with regards to the relevant activity carried out in the Emirates.

2. The Core Income Generated Activities Test [CIGA]:
1. The Entity that performs the relevant activities for the purpose of application of Economic Substance Regulations [ESR], need to demonstrate that the CIGA’s are undertaken in the UAE.The activity which constitutes as a CIGA varies with the activity being performed.

The Entities which exist in the United Arab Emirates and carry out relevant activities within its jurisdiction need to follow certainly and comply with certain reporting requirements. The entities will be required to submit an annual notice to their Regulatory Authority indicating that they are carrying out a Relevant Activity in the preceding Financial Year and whether there has been any Income from the Relevant activity that has been subject to Taxation outside the United Arab Emirates.

UAE entities that qualify for an exemption from the Economic Substance Regulations, or those that did not earn any income from their Relevant Activities will still be required to file a notification with the Relevant Authority.

UAE Entities which qualify for submission of notification, and those that earned any income from the same, will also be required to file an Annual Economic Substance Return. The purpose of the Return is to make an assessment of the requirements of economic substance regulations are met, the income earned, qualifications of the staff involved, and information about the premises and other assets used in carrying out the relevant activity.

What are the Penalties for Non-Compliance of [ESR]?
In addition to an exchange of information by the UAE with countries which are a member of Organization for Economic Cooperation and Development [OECD] to remove the possibility of Base Erosion and Profit Shifting, failure to comply will cause the levy of administrative penalties not less than 10,000 AED and not more than 50,000 AED for failure to comply for the first year. In case of failure to comply with ESR, the minimum amount of penalty will be increased to 50,000 AED and the maximum amount to 300,000 AED. In addition to this, additional penalties, such as suspending, revocation of UAE Trade License may also be levied.

Hyperautomation with Synergy Software Systems

June 8th, 2020

Gartner coined the term hyperautomation to describe how the combination of Robotic Process Automation (RPA) and disruptive technologies such as artificial intelligence (AI), machine learning (ML), process mining, decision management, and more can be used together in an end-to-end automation solution.

The recent UiPath 2020 Fast Track release 20.4 adds literally hundreds of new features and exciting new capabilities across every stage of the automation lifecycle.

The UiPath Automation Hub is the ‘operating system’ for the Center of Excellence (CoE) to effectively manage the automation lifecycle wit:h instant visibility, transparency, and control. UiPath Automation Hub now offers branding options, new dashboards, and saved views for your team to truly make Automation Hub your own.

Through a UiPath Task Capture and Automation Hub integration you can launch Task Capture directly from Automation Hub to quickly create a process definition document (PDD) and send it from Task Capture to Automation Hub.

Process Mining joined the product family in October 2019 through an acquisition. It is now deeply integrated into the UiPath Platform, and delivering new capabilities.

The 20.4 release includes an improved Process Compare dashboard that now includes comparisons over two periods. This makes it possible to compare changes in a process over time, for instance, to see the impact that implementing a new automation might have had. Process Mining has also been updated with UiPath branding including logos and colors.

The new release has improved localization and added out-of-the-box language support for Japanese. Developers can now add new translations for other languages as desired.

UiPath Task Mining is a completely new product in the Discover phase in 20.4.
Task Mining leverages a low-touch way to discover employee workflows by setting up centralized process capture from the admin portal and securely capturing real employee data with no interruption to their activities. The turnkey solution uses AI to get scientific process maps, a true pulse on repetitive tasks, and provides machine learning (ML)-discovered automation suggestions.
Task Mining captures only whitelisted applications and anonymizes and aggregates individual data. Data upload and transfer is encrypted and secured. Get the benefits of full integration with the entire end-to-end UiPath Enterprise RPA Platform with one-click exports into UiPath Studio and complete impact assessment after deployment with UiPath Insights.

Build UiPath Studio has always been about empowering the developer and delivering the best environment to build automations. This release is a special one for Studio. It is evolving from a single offering to a family of products. UiPath Studio now offers a dedicated experience based on the user’s level of expertise. We like to say that there is an edition of Studio for everyone.

There are a ton of new features across the family from a new UI Automation approach to robust governance.

UiPath Studio Pro is the new home for high-end developer capabilities. In the initial release, we have Application Testing and RPA Testing, including Mobile Automation to cover all the testing needs within your company. Studio Pro is a key component of a larger UiPath Test Suite to design and map test cases and their execution results to requirements and defects in Jira to deeply integrate testing. This is a major new area for the platform and one that will enable you to deliver a higher quality automation program.

Another new product in the 20.4 release is UiPath Document Understanding which combines RPA and AI to help you extract and interpret data from different documents and ensure end-to-end document processing. UiPath Document Understanding works with a wide range of documents including:

– Structured forms like passports or timesheets
- Semi-structured documents like invoices, receipts, and purchase orders
– Unstructured documents like emails or contracts

It is also able to recognize different objects like tables, handwriting, signatures, and checkboxes in addition to being able to deal with various file formats.

Available directly from UiPath Studio, Document Understanding provides drag-and-drop elements designed for intelligent document processing. Leverage a combination of approaches including templates and ML models, to automate complex document-intensive processes. This ensures rapid and accurate results even when the location of data fields changes or documents are scanned at an angle.
Integrated within the UiPath Platform, Document Understanding can work with any tasks involving documents, to save time, reduce error and security risks of manual document processing.

Version 19.10, introduced zero-touch provisioning for attended robots and processes to UiPath Orchestrator. This release, further increase UiPath Orchestrator scalability by adding zero-touch provisioning for unattended robots and processes, so you can now manage your entire robot and process infrastructure from within modern folders—optionally with active directory (AD) integration. This simplifies enterprise-scale deployment and removes the need to manage software robots in two different ways. In 20.4, you can:

1. Create a user with an unattended robot
2. Create a machine template
3. Associate those to a folder
4. Execute them on any machine

A new unique option for unattended robots to choose to run multiple jobs in a single Microsoft Windows session (using different user credentials)— to scale the return on your hardware investments.

There are many othe rnew UiPath Orchestrator features.

Job Prioritization
- Storage Buckets that developers can use to store binary large objects (BLOBs) at a folder level
- New compare capabilities in the Package Explorer that show the changes between versions of a package
– Support in Orchestrator for personal folders, which enable Studio and StudioX users to publish their automation packages to themselves, have a process automatically created, and have the process appear in their own robot tray (broader library and deployment permissions are still respected for any publication or distribution beyond the user themselves).
- In addition to the plumbing to make this work, the Orchestrator user interface (UI) adds the ability to turn personal folders on overall and choose whether to automatically provision a personal folder to a user.

Back in January, 2020 UiPath released the first version of UiPath AI Fabric, which allows you to apply AI to your RPA workflows in minutes. In this release, the AI Fabric has been enhanced to include Model Retraining that allows exceptions and corrections to make the models better over time. This means the more you use AI Fabric, the harder it can work for you; and your robots will learn from their mistakes and become better at their job over time.

There are several pre-trained Starter Models for common use cases. These allow you to easily get started with UiPath AI Fabric. For example:
- The Language Identification model allows customer service teams to automate routing of tickets to specific departments. – Sentiment Analysis model allows customer service teams to prioritize tickets that need urgent attention based on customer feedback.

This release includes the first delivery of AI Fabric on-premises. It initially supports UiPath first-party models such as those used by UiPath Document Understanding. It will be enhanced over the months ahead to achieve parity with AI Fabric in the UiPath Automation Cloud. This will include support for capabilities such as custom model deployment, single click scalability, and high availability deployments options.

While the automation industry began with unattended scenarios running in the back office, we have always believed in also empowering all employees with the power of attended automation and their very own software robots. This is a big focus of this release and worthy of its own detailed web page:

Expanded native integrations enable easier and more efficient automation across the applications you use every day. Today, UiPath offers more than 100 integrations with third-party technologies, built directly by UiPath or our community of over 300 technology partners.

This release, adda new native integrations with ServiceNow, NetSuite, Oracle, Workday, and Box and additional Amazon Web Services (AWS) offerings, such as Amazon Textract, as well as additional Microsoft services, such as Microsoft Form Recognizer and Microsoft Dynamics.

The Engage phase of the automation lifecycle is all about software robots and people collaborating smoothly to get work done together. Sometimes a robot works alongside you helping you get you work done. We call that attended automation and UiPath is enhancing its robots with a new and improved attended experience called the UiPath Assistant. The modern and easy-to-use interface makes it easier to set preferred processes, install, run, and pause, or even set reminders for when a process needs to start.

Sometimes a robot works in the back-office processing (we call this unattended automation). Occasionally, that robot needs help. A person may need to validate or approve its work, or to answer a question the robot has not seen before. That’s where UiPath Action Center comes. UiPath Action Center provides a place for unattended robots to get help when they need it. A place for people to engage in unattended processes when they are needed. A place that keeps the work flowing.

This release, has built a completely new experience for the Action Center that will come to Cloud users first. It looks like this:

We also added important new capabilities to UiPath Action Center including support for easy integration with business process management (BPM) systems.

Back in January, we saw the first version of UiPath Insights delivering powerful, embedded analytics that measure, report, and align RPA operations with strategic business outcomes. This release, enables the ability to track and measure all robot types including their accuracy, availability, and capacity. Users can now gain seamless visibility into business outcomes with custom-defined metrics and key performance indicators (KPIs). There’s also simpler support for organizational-wide decision making with shareable dashboards, forecasting, ML-based anomaly detection embedded directly within UiPath Orchestrator.

Additionally, Insights’ growing out-of-the-box dashboard library now includes: Processes, Queues, Robots, Licensing, and Business ROI, extensible to include Long Running Workflows through the UiPath Marketplace.

UiPath Enterprise RPA Platform offers a tremendous set of new capabilities and is truly built for hyperautomation

Dynamics 365 – most popular erp system with users in 2020 survey – ask Synergy Software Systems, Dubai

May 12th, 2020

Which ERP Systems Are The Most Popular With Their Users In 2020? the title of a recent
Forbes reports which indicates that 84% of Microsoft Dynamics 365 for Finance and Operations users are the most likely to recommend their ERP system to industry colleagues evaluating ERP solutions.

Call us: on 0097143365589 to find out how we are helping organisationsto digitally transform, optimise business process workflows and seamlessly connect with their customers, stakeholders and teammates.

No change to end of life support for Ax 2012 – plan your migration with Dynamics Gold Partner Synergy Software Systems

May 11th, 2020

Coronavirus tis impacting many IT project for Dynamics AX customers migrating from legacy versions of Ax 4/2009/2012 to dynamics 365.

Be aware that extended support plans for Dynamics AX 2009 Service Pack 1, AX 2012, and AX 2012 R2 are due to end on October 12, 2021. AX 2012 R3 users have until January 10, 2023. And Microsoft is advising customers these dates will remains in place, at least for now.

A Microsoft spokesperson provided this statement:

There is currently no plan to extend support further; however, we continue to monitor market needs including impact of the current COVID-19 pandemic related to support for Dynamics AX 2009 and Dynamics AX 2012.

So while the legacy versions are robust they will increasingly be incompatible with the latest versions of operating systems and browsers, and SQQL database and be increasingly vulnerable to malware and cybercrime. The coronavirus pandemic is affecting projects in many ways especially for global projects, for example: travel/quarantine, lockdowns and curfews on working, the need for remote collaboration, and e learning, and for global rollout more use of local partners.

There is no immediate end in sight so projects and timelines will be impacted for at last another year in which case we strongly advise you start your preparations for migration as early as possible. there is mush to consider: the on premise vs on cloud decision is now of greater importance, environmental sizing for cloud or on premise needs is significantly different as is new licensing and features for D365, new security set ups, code and data migration, project methodology via LCS , budgetting and project planning all take a lot of time.

The new challenges are accelerating different ways of working and some Business Process re-engineering should also be considered- e-commerce, Robotic Process automation, Lean manufacture, cross platform and application processes, self service, vendor collaboration, Customer portals, increased use of smart phones and mobiles from bar cod e driven WMS operations to Advanced analytics on your phone anytime anywhere any devices. To compete needs omni channel tailored services – there has never been a greater need for increased cost control, efficiency, and customer service. Start the process now while you can – as deadlines get nearer there will be backlog of customers seeking to upgrade and shortage of available resources both internally and externally.

6-Month Extension for aging versions of Microsoft end-of-support dates.

April 23rd, 2020

When Microsoft products reach their end-of-support dates (known as the end of “extended support”), they continue to function, but Microsoft stops issuing free patches. Security updates stop arriving, which could pose problems for organizations. In response to the “current public health situation,”. Microsoft announced this week that support deadlines that were due in May now fall toward year’s end.

Microsoft’s announcement on extending the Dynamics 365 Customer Engagement legacy Web client by two months also noted that Microsoft will be “simplifying the ability for Dynamics 365 Finance, Supply Chain Management, and Commerce customers to pause updates for an extended period.” However, the document just states that subscribers can pause for “up to three consecutive updates,” without further elaboration.

Microsoft announced earlier this month that it was delaying ending support for the older Transport Layer Security protocols versions 1.0 and 1.1, until the second half of 2020. The switch will have an affect on Microsoft’s browsers and Office 365 products.

Office 2010 Support Still Ends in October
Microsoft issued a reminder that Office 2010 for Windows and Office 2016 for Mac both will reach their end-of-support date on Oct. 13, 2020. They aren’t getting extensions. These Office users face an additional problem, namely that Microsoft plans to end the connections of those products with various Office 365 services on that same Oct. 13, 2020 date. Users should shift to newer productivity-suite products, Microsoft advised.

Microsoft’s announcement:

Also, as previously announced, after October 13, 2020, customers will need to have Office 365 ProPlus,[1] Office 2019 or Office 2016 to connect to Office 365 services. Microsoft will not take any active measures to block legacy versions of the Office client from connecting to Office 365 services, but these older clients may encounter performance and/or reliability issues over time. For related Office client support timelines, see the Office support dates matrix.

Microsoft is planning to rename Office 365 ProPlus as “Microsoft 365 Apps for enterprise” on April 21. This along with other Office 365 name changes, were announced last month.

.NET5 by year end

April 16th, 2020

Following a preview release sometime in the first half of 2020, .NET 5 is expected to become generally available this November.

Microsoft is changing its nomenclature with this coming release, forgoing the usual “Core” and “Framework” that’s typically appended to the version number. That’s reflective of the milestone that .NET 5 represents;
.NET 5 will mark the transition from the aging, proprietary, Windows-only .NET Framework to a modern, open source, cross-platform .NET.

Microsoft is promising developers a common framework and runtime with .NET 5, no matter the platform. With .NET 5, both code and project files will look and feel the same no matter which type of app you’re building. You’ll have access to the same runtime, API and language capabilities with each app. This includes new performance improvements that get committed to corefx, practically daily.

Financial reporter Dynamics 365 Finance -ask Synergy Software Systems

April 15th, 2020

There are many module specific reports.
In addition, there is an inbuilt GL report writer “Financial reporter” (formerly management reporter but now part of the core database) which you can use to create multiple hierarchical dimensional drilldown reports,

Out of the box reports Financial reporting provides 22 default financial reports. Every report uses the default main account
categories. Y

Either use these reports as is or as a starting point to adapt for your financial reporting needs.
In addition to the traditional financial statements, such as Income statement and Balance sheet, these default reports include reports that show the different types of financial reports that you can create.

12 Month Rolling Single Column Income Statement – View an organization’s profitability for the past 12 months in a single column.
12 Month Trend Income Statement – View an organization’s profitability for each of the last 12 months. These 12 months can span more than one fiscal year.
Actual vs Budget – View detailed balance information for all accounts for the original budget, and compare the revised budget to actuals that have a variance.
Audit Details – View detailed balance information for all accounts. This report shows debit and credit balances in the reporting currency and the local currency, together with additional transaction information, such as the user ID, the user who last modified the data, the date of the last modification, and the journal ID.
Balance List – Default View detailed balance information for all accounts. This report shows opening and closing balances, and debit and credit balances for the current period and year to date, together with additional transaction information, such as the voucher.
Balance Sheet – View the organization’s financial position for the year.
Balance Sheet and Income Statement Side by Side – Default View the organization’s financial position and profitability for the year side by side.
Cash Flow – Gain insight into the cash that is coming in to and going out of the organization.
Detailed JE and TB ReviewView opening balance and activity information for all accounts.
Detailed Trial Balance – View balance information for all accounts that have debit and credit balances, and the net of these balances, together with the transaction date, voucher, and journal description.
Expenses Three Year Quarterly Trend – Gain insight into expenses for the past 12 quarters over the previous three years.
Financial Captions JE and TB Review – See an overview of the balances and activity for the asset, liability, owner’s equity, revenue, expense, gain, or loss financial captions.
Income Statement – View the organization’s profitability for the current period and the year to date.
Ledger Transaction List – Default View detailed balance information for all accounts. This report shows debit and credit balances, together with additional transaction information, such as the transaction date, journal number, voucher, posting type, and trace number.
Ratios –View the solvency, profitability, and efficiency ratios for the organization for the year.
Rolling 12 Month Expenses – Gain insight into expenses for each of the last 12 months. These 12 months can span more than one fiscal year.
Rolling Quarter Income Statement View the organization’s profitability on a quarterly basis for the past year and the year to date.
Side by Side Balance Sheet – View the organization’s financial position for the year. This report shows assets and liability, and shareholder equity side by side.
Summary Trial Balance – View balance information for all accounts that have opening and closing balances, and debit and credit balances together with their net difference.
Summary Trial Balance Year Over Year – View balance information for all accounts that have opening and closing balances, and debit and credit balances together with their net difference for the current year and the past year.
Weekly Sales and Discounts – Gain insight into sales and discounts for each week in a month. This report includes a four-week total.
Budget Funds Available – View a detailed comparison of revised budget, actual expenditures, budget reservations, and budget funds available for all accounts

You will be surprised how fast you can learn- 2 days is enough to get you started creating professional reports -call Synergy Software Systems 0097143365589


Synergy Support during covid-19 lockdown

April 6th, 2020

As a precautionary measure instructed by our Government for COVID-19 to be Safe at Home to protect our staff and to protect the community Synergy, consultants are instructed to work from home for at east the next two weeks.

To help us to provide continuous support please follow these guidelines to ensure our queries are recorded and assigned to be addressed in addressed as soon as possible.:

1. Send an email with a clear description in the email Subject line”, which will be helpful to track the email chain.
2. Please mention any internal issue/ticket number assigned, the user, and as much detail as possible e.g. transaction detail such as: order number, vendor code, item code – take a screenshot – copy any error message and attach those details to the email. Better still record the steps e.g. with e.g. webex, or task recorder.
3. If you are not on your work telephone number, or email, e,g when working from home yourself, then ensure you provide contact information for us to reach you.
4. To understand the issue, we may need to connect to the user PC through a screen sharing app such as Microsoft TEAMS, or Go To Meeting. Please ask your admin take appropriate action to ensure we can dial in remotely to your systems if needed, Even when located elsewhere they will also able to join such sessions.
5. Every request is given a ticket number and is then assigned to a consultant. For follow up communication please mention the ticket number. That will make it easier for us to find and review the details and actions to date. It’s possible that more than one consultant may be involved and they will be working remote from each other. This will save time for everyone .
6. Once the support request/ issue is resolved, upon receipt of confirmation email, the request will be closed.
7. When needed to discuss pending issues we will also be available to have a conference call via Microsoft Teams. issues @ mutual agreed time.
6. All support request to be sent to and we suggest copy in the lead consultant and account manager with whom you normally deal’
7. Please circulate this information to respective users and department heads, so that everyone working from home is aware that we are still available to support you as best we can and that they know how to help us, to help them.

Dynamics 365 and the power platform – don’t get left behind,

April 4th, 2020

What is PowerApps?

PowerApps is an application development platform that is part of the broader Microsoft Power Platform, with capabilities that are both built on and that utilize Azure cloud services.

Dynamics 365 for Sales, Service, Field Service, Marketing, and Talent are all built natively on the platform.

PowerApps, users can build their own custom line of business applications using Azure cloud services to scale from personal use to enterprise-level using little-to-no code and running both mobile or desktop devices. There are two types of applications: Canvas and Model-Driven.

Canvas Apps

Canvas apps are built without code and are configured using a drag-and-drop UI similar to PowerPoint. This gives users a high-level of control over the user experience and can make the interface clean and intuitive. These apps are meant for simple and specific use-cases, such as submitting an expense report and can connect to both Microsoft (Sharepoint, SQL, etc.) and non-Microsoft (Twitter, Dropbox, etc.) data sources.

Model-Driven Apps

Model-driven apps are built using the Dynamics 365 framework and can only connect to the Common Data Service as their data source. These applications are more suited to complex scenarios with multiple functions and utilize the Unified Interface UX.

How does this relate to Dynamics 365?

As it is also on the common data service, Dynamics 365 is a datasource that can be surfaced into a PowerApp for users to interact with without having to learn how to use and navigate Dynamics 365!

Apps can also be embedded into applications that users currently use, such as SharePoint and Teams.

The Microsoft Power Platform – is empowering millions of people to achieve more. Why not you?

Microsoft 365, Dynamics 365, and the Power Platform on top of what we’re doing with Azure is the core of what we are doing as a company vis-à-vis I would say our commercial customers – businesses of all sizes, whether it’s small business, large business, whether it’s in an emerging market or in a developed market. Satya Nadella

Dynamics 365 re-imagine your business with Synergy Software Systems

March 24th, 2020

Re-imagine your business processes to enable digital transformation within your organizations. This video shows how iMcrosoft Dynamics 3M65 unifies CRM and ERP capabilities into intelligent applications that work seamlessly together across marketing, sales, operations, customer service and field service.

It also shows the seamless integration of Office 365, as well as what is possible for your business when using HoloLens as well as IoT devices with Dynamics 365 – all to help you engage your customers in new ways, empower employees, optimize operations and transform your products and services.