Archive for the ‘schools’ category

Recent G.C.C VAT updates

February 16th, 2019

Passive interest and dividends
The Federal Tax Authority (FTA) asserted that passively earned interest income from bank deposits and dividend income are outside the scope of Value Added Tax (VAT), and there is no requirement to report these in the VAT return.
VAT is a tax imposed on the import and supply of goods and services at each stage of production and distribution, therefore, VAT implications arise only when there is a supply – when there is no supply, there is no VAT implication.
The FTA explained that the Federal Decree-Law No. (8) of 2017 on VAT and its Executive Regulations have included specific provisions on what would constitute a supply of goods and a supply of services and also included a definition for taxable supplies. As such, where any transaction falls outside the scope of these provisions, it would, as a consequence, fall outside the scope of VAT.
The FTA also noted that although Article (42) of the Executive Regulations outlines the tax treatment of financial services, stating that the payment or collection of any amount of interest and dividend is considered to be a financial service and is therefore exempt from VAT, this would only apply where there is, in fact, a supply.
The Authority had issued the “VAT Public Clarification on Bank Interest and Dividends” as part of its Public Clarifications service, which are available on the FTA website and seek to educate taxpayers on all technical issues surrounding taxes, allowing them to implement the tax system efficiently.
In a press statement the Federal Tax Authority noted that if, for instance, a retail business deposits its income into a bank account and earns interest on the deposited amount, and the said retail business does not do anything to earn this income aside from merely depositing the money in the account, it can then be said that the interest was earned passively. In this case, the retail business is not considered to have made a supply to the bank, and the interest income received is not a consideration for a supply, which, in turn, means that the retail business is not required to declare this income on its VAT return, as it is outside the scope of VAT.
The Authority noted, however, that the above position only applies to interest derived from bank deposits and does not have any bearing on the interest generated from extending loans or credit, which are exempt supplies for VAT purposes.
Dividend income:
• The FTA explained that the payment of a dividend by a company is a distribution of its profits to its shareholders, where the holder of a share is not entitled to a dividend until the company has declared a dividend.
• Dividend income becomes due for shareholders in a company by the mere ownership of shares in that company and if the company makes any profits and declares dividends.
• The shareholder then receives the dividends and does not make any supply in order to be eligible for a payment of dividends, making the dividend a generally passive income.
• Accordingly, dividend income is outside the scope of VAT, and is therefore, not required to be reported on the VAT return. T
• he Authority noted, nonetheless, that while dividend income is generally outside the scope of VAT, any amount charged as a “management fee” would be subject to VAT. For example, management fees charged by a holding company to its subsidiaries would be subject to VAT.

The Public Clarifications service can be accessed through the Federal Tax Authority’s official website by clicking the “Help” button, then choosing the “Public Clarifications” tab, and selecting the required document. (https://www.tax.gov.ae/en/public-clarification.aspx)

Deregistration
The Federal Tax Authority (the “Authority”) explained that the Federal Decree-Law No. 8 of 2017 on Value Added Tax has defined the cases for tax de-registration. As such, when a registrant stops making taxable supplies or if the value of the taxable supplies made by the registrant over a period of 12 consecutive months is less than the voluntary registration threshold of AED 187,500 and it is not expected that the total value of the registrant’s anticipated taxable supplies or expenses subject to tax in the coming 30-day period will exceed the voluntary registration threshold, then the registrant must submit a de-registration application to the Authority within 20 business days of the occurrence of any of these cases using the Authority’s e-Services portal, knowing that failing to submit the de-registration application within the period specified in the tax legislation will lead to the imposition of administrative penalties as stipulated in the Cabinet Resolution No. 40 of 2017 on Administrative Penalties for Violations of Tax Laws in the UAE. This was the subject of a press release issued by the Authority to clarify the conditions and procedures for de-registration for Value Added Tax, after more than a year of its implementation. The Authority confirmed that registrants will not be de-registered unless they have paid all due taxes and administrative penalties and filed all required tax returns for the period in which they were registered as stipulated under the tax legislation.

The Authority went on to assert that the UAE Tax System is based entirely on voluntary compliance by Taxable Persons, whether it being with regards to registration, filing Tax Returns and payment of due tax or de-registration, noting that these services are available free of charge.
The Authority also mentioned that these procedures can be completed within few minutes through simple steps via the e-Services portal, available 24/7 on the Authority’s website (www.tax.gov.ae).

KSA
Reduction of the value-added tax (VAT) registration threshold to SR 375,000 from January 1, 2019, will increase the taxpayer base by about 150,000
The 2018 base was over 140,000 VAT-registered taxpayers.

Non-resident taxpayers are required to appoint a tax representative to act on their behalf and to assume joint liability for VAT debts. This requirement is posing some challenge to some non-resident taxpayers. Hopefully, progress in this area can be made soon.

VAT audits have commenced and assessments issued for contraventions of the regulations such as late registration and filing of VAT returns as well as incorrect declarations.
The global trend is towards tax authorities accessing taxpayer data directly and, in some territories, preparing the return for the taxpayer. Saudi taxpayers need to be prepared. Expect an increase in the level of scrutiny as GAZT continues to build its resources to challenge the VAT treatment of specific transactions.

Foreign Business VAT recovery
In a new guide on “VAT Refunds for Business Visitors”, published on its official website, the Federal Tax Authority (FTA) outlined four conditions that allow foreign businesses to recover Value Added Tax (VAT) incurred in the UAE To be eligible for the VAT refund.
1.The first condition is that foreign businesses must not have a place of establishment or fixed establishment in the UAE or in any of the VAT-Implementing GCC States that fully comply with the provisions of the Common VAT Agreement of the Cooperation Council for the Arab States of the Gulf.
2.Second, such foreign businesses must not be a Taxable Person in the UAE.
3.Third, they must also be registered as an establishment with a competent authority in the jurisdiction in which they are establishe
4. The fourth condition is that they must be from a country that implements VAT and that equally provides VAT refunds to UAE businesses in similar circumstances.

FTA Director General His Excellency Khalid Ali Al Bustani described the refund procedure as clear and transparent, noting that it supports economic activities in the areas in which the visiting business of the country participates, which is reflected positively on many sectors including tourism, trade, exhibitions, conferences, etc. He stated that the mechanism is in accordance with the Federal Decree-Law No. 8 of 2017 on Value Added Tax and the terms and conditions set in its Executive Regulations, which call for refunding taxes paid on supplies or imports made by a foreign entity not residing in the UAE or any of the Implementing States, subject to meeting certain conditions. He further explained that reciprocity is a key condition for the procedure, whereby the Authority will refund the VAT to businesses resident in countries that refund VAT for UAE businesses visiting their territories.

The Federal Tax Authority clarified that the period of each refund claim shall be a calendar year, noting that for claims in respect of the 2018 calendar year, refund applications can be made as of April 1, 2019. However, for subsequent calendar years, the opening date for accepting refund applications will be March 1st of the following year; this means that for the period from January 1 to December 31, 2019, applications will be accepted as of March 1, 2020.

The FTA went on to stress that the minimum claim amount of each VAT refund application submitted by business visitors is AED2,000, which may consist of a single purchase or multiple purchases. The Authority urged potential applicants to hold on to the original tax invoices on the purchases for which they would like to reclaim VAT, as they will be required to be submitted along with the refund applications.
Businesses residing in any GCC State that is not considered to be an Implementing

State may still submit a VAT refund application to reclaim VAT incurred in the UAE under this scheme, the FTA assured, outlining only 3 situations where VAT cannot be reclaimed,
1,The first situation is if the Foreign Business in question makes supplies in the UAE, unless the recipient is obliged to account for VAT under the Reverse Charge Mechanism.
2. Second, a VAT refund cannot be processed if the Input Tax in respect of any goods or services is “blocked” from recovery and, therefore, not recoverable by a Taxable Person in the UAE.
3. The third situation where a refund is not possible is if the Foreign Business is a non-resident tour operator.

The guide on “VAT Refunds for Business Visitors” can be accessed on the FTA’s official website via the link:
https://www.tax.gov.ae/pdf/VAT%20Refund%20User%20Guide-Business%20Visitors_EN.pdf (See Public Ax 2012 Finance Vat folder)
Independent Directors Services

Independent Directors’ services
The Federal Tax Authority (FTA) has confirmed that the date of supply for Value Added Tax (VAT) with regard to Independent Directors’ services is determined either in accordance with the general rules or the special rules, depending mainly on whether the fees for the said directors were known from the outset or not.
Where such fees are known from the outset, the date of supply shall be determined in accordance with the provisions of Articles (25) and (26) of Federal Decree-Law No. (8) of 2017 on VAT, depending on whether or not there will be periodic payments. If such fees are not known from the outset, they shall be determined upon conclusion of the Annual General Meeting and the date of supply shall be established only when such fees become known.
The date of supply prescribes the point in time when a VAT Registrant needs to account for VAT, the Authority explained in the Public Clarification on the Date of Supply for Independent Directors. This is part of the “Public Clarifications” service available on the FTA’s website to introduce taxpayers to all aspects of the tax system and facilitate compliance. The service can be accessed via the link: https://www.tax.gov.ae/public-clarification.aspx
The FTA explained that in instances where the Board Fees are known at the outset and involve periodic or multiple payments, the date of supply would be determined as per Article (26) of Federal Decree-Law No. (8) of 2017 on VAT, where the date of supply would be the earliest of the following three: The date of issuance of the tax invoice; the date the payment is due as shown on the tax invoice; and the date of receipt of payment. If 12 months have passed from the date of provision of services and none of the aforesaid events has occurred, the date of supply will be triggered at the end of the 12th month.
As for the instances where Board Fees are known at the outset but there are no periodic or multiple payments, the date of supply would be determined as per Article (25) of the Federal Decree-Law No. (8) of 2017 on VAT. Accordingly, the date of supply would be the earliest of the following three: The date of issuance of a tax invoice; the date on which the provision of services was completed; and the date of receipt of payment.

Profit Margin Scheme
The UAE Federal Tax Authority (FTA) asserted that only those goods which have previously been subject to VAT before the supply in question may be subject to the profit margin scheme. As a result, stock on hand of used goods which were acquired prior to the effective date of Federal Decree-Law No. (8) on Value Added Tax (“VAT law”), or which have not previously been subject to VAT for other reasons, are not eligible to be sold under the profit margin scheme. VAT is therefore due on the full selling price of such goods.

The taxable person will not be allowed to apply the profit margin scheme in such cases where he has issued a tax invoice or any other document mentioning an amount of VAT chargeable in respect of the supply.
• The profit margin is the difference between the purchase price of the Goods and the selling price of the Goods,
• The profit margin shall be deemed to be inclusive of Tax
• A VAT registered business may apply the profit margin scheme to eligible goods when:
o the goods must have been purchased from either a person who is not registered for VAT;
o or a taxable person who calculated VAT on the supply by reference to the profit margin i.e. a VAT registered business, which already applied the profit margin scheme on the same goods.
o In addition, the profit margin scheme may also apply when the taxable person made a supply of the goods where input tax was not recovered in accordance with Article 53 of Cabinet Decision No. 52 of 2017.
Suppliers should be confident that a good has previously been subject to tax in order to apply the profit margin scheme. Such evidence or information of this position could include but is not limited to.:
o information relating to the date the good was first manufactured, sold or brought in to use
o e.g. in the case of a car, the date the car was first registered would indicate its sale would have been subject to VAT if it was registered on a date after 1 January 2018;
o Evidence that the supplier paid VAT on their original purchase e.g. by asking the supplier for a copy of the tax invoice relating to their purchase of the good.
Where a Taxable Person has charged Tax in respect of a supply with reference to the profit margin, the Taxable Person shall issue a Tax Invoice that clearly states that the Tax was charged with reference to the profit margin, in addition to all other information required to be stated in a Tax Invoice except the amount of Tax.

Transportation

As per the Clause (4), Article (45) of the Federal Decree-Law No. 8 of 2017 on Value Added Tax and as per Article (34) of Cabinet Decision No. 52 of 2017 on the Executive Regulations (“VAT Executive Regulations”): The supply of the means of transport shall be subject to the zero rate in the case of, a supply of bus or train that is designed or adapted to be used for public transportation of (10) or more passengers.

One such qualifying means of transport includes the supply of a bus or train that is designed or adapted to be used for public transportation of 10 or more passengers. This Public Clarification discusses the definition of ‘public transportation’ and its interpretation for the purposes of identifying those buses or trains which qualify to be supplied at the zero rate under this provision.As a result, those means of transport which are designed to transport a specific category of individuals, such as school students or employees of a business, do not meet the conditions to be treated as a qualifying means of transport for the purposes of the zero-rating provisions. Such means of transport shall therefore be subject to the standard rate of VAT.
This denotes that, any supplies of means of transport (e.g. supply of buses) made for the use of schools or business are subject to 5% tax at the time of its purchase.
It has also been clarified by the FTA that, whether or not the original supply of the means of transport qualified for zero rating has no impact on the VAT liability of any charges made for the supply of transportation services. The VAT treatment of the means of transport when purchased does not determine the VAT treatment of any supply of transport services made using that vehicle. Providing services to business for transporting its employees from one place to another still remains exempt under law. Therefore, where local transport is made for a charge to a defined group of people, any VAT incurred on the costs of purchasing the means of transport, fuel etc. in order to provide that service is not recoverable.

Difference between private transportation & public transportation in the VAT Law:
What is Private Transportation?

FTA defines ‘Private Transportation’ as ‘all means of transportation used to transport a specific group of people under contracts.’
What is Public Transportation?
The transport used for ‘public transportation’ shall be interpreted by the FTA as, ‘all means of mass transportation used to transport all individuals without specifying any category.’
The difference between the two forms of transportation therefore means that public transportation should be available for all individuals without exception. Public transportation would not include transportation which is only available to a specific category of user.
To summarize, if a bus or train is designed or adapted for a specific class or group of people, or is only available for use by a specific class or group of people, then it shall be considered to be designed or adapted for use for private transportation. And thus, the supply of such means of transport will be taxable.
Factors relevant to identify Public Transportation:
In order to determine whether a bus or train is designed or adapted for use for public transportation, the following factors would be relevant:
1. Features exist which allow passengers to pay for the transportation or to indicate they possess a ticket e.g. a payment booth, ticket scanner or device to take payment;
2. There is branding either within or outside the vehicle advertising the transport service, indicating the transportation is available to all;
3. There is branding or other features indicating regulation of the means of transport by the entity regulating public transportation in the Emirate of operation;
4. The intended use of the means of transport is to transport members of the public without exception or limitation to a specific group.
By considering above points, the following means of transports are not be considered to be used for public transportation:
1. School buses;
2. Buses used to transport groups of employees or workers to or from a place of work;
3. Shuttle buses used to transport hotel guests to other locations e.g. a mall, airport, park, or other tourist attraction.
Hence the and the supply of such means of transports shall be subject to VAT at the standard rate.
VAT Liability of Transportation Services:
To add on, services related to transportation shall be governed by Clause 4 of Article 46 of the VAT Law and Article 45 of the Executive Regulations which state that any supply of local passenger transport shall be exempt from VAT where the supply is of local passenger transport services in a qualifying means of transport by land, water or air from a place in the UAE to another place in the UAE.
For the purposes of the exemption from tax, one of the qualifying means of transport listed includes a motor vehicle, including a taxi, bus, railway train, tram, mono-rail or similar means of transport, designed or adapted for transport of passengers.

Emirati Nationals – Home owners
The Federal Tax Authority issued a guide Apr2018 with details for home owners on how to claim the refund.
Emirati house owners have the right to a five per cent value added tax (VAT) refund when constructing their homes, the Federal Tax Authority (FTA) has stated. The Authority has issued a guide with details for home owners on how to claim the refund. It clarifies that only UAE citizens have the right to ask for the refund. They need no new account on the Authority’s website, and only need to download and fill a form and submit it back so the Authority
t UAE nationals can claim the VAT refund against the construction expenses for a residential building, when they construct it either for themselves or for their family members.
UAE nationals can claim the refund against a newly constructed building to be used solely as residence, under Article (66) of Cabinet Decision No. (52) of 2017 on the Executive Regulations, of the Federal Decree-Law No (8) of 2017 on Value Added Tax,”.
The VAT refund is not allowed in relation to a building that will not be used solely as a residence by the person or the person’s family. For example, it is not to be used as a hotel, guest house, hospital, or if the property is to be used for rental purposes or for any other purpose not consistent with it being used as a residence,
According to the guide issued by the FTA, an Emirati owner has the right to ask for the VAT refund if he bought a piece of land and allowed an authorised person or company to establish a housing unit on it. The guide says that the VAT refund only includes the money spent on establishing the unit, adding that it includes the amounts paid as building materials, except for electricity products of furniture or green areas.
On the other hand, the refund also includes VAT paid for doors, fire alarms systems, floors, kitchens, health units, bathrooms, windows, and electricity cables. A third entity is going to review the housing units to approve the refund and its amount after the Emirati owner submits the form. Moreover, the owner needs documents that prove his ownership for the unit, show the date of issuing the certification of establishment, prove the ownership of the land and show the value of VAT paid during the process.
It should be noted that the VAT refund will be claimed after completion of the new building which is ready to use. The owner must file a VAT refund application after getting registration with the FTA within six months from the date of completion of the newly built residence. Processing can take up to 20 days.
A newly built residence is considered complete at the date the residence becomes occupied, or the date when it is certified as completed by a competent authority in the state, or as may otherwise be stipulated by the Authority.
Also where the Authority has repaid tax and following the receipt of such repayment, if the person used the building for rental or any other commercial purpose, then he will be required to repay the amount of the tax that was claimed by him. The UAE national can claim VAT against construction related expenses excluding furniture or electrical appliances.

Grants and Sponsorships
The VAT treatment of donations, grants and sponsorships depends on whether the donor, grantor or sponsor, as the case may be, received any benefit in return for such payments.
o Where any benefit is received in return for the payments, VAT implications will arise.
o However, where no benefit is received, the payments will be treated as outside the scope of VAT as they will not be seen as consideration for a supply.
The VATP011 clarification states where donation and grants do not have any supply, they are considered as out of scope.
Generally, sponsorship will be subject to VAT as there is usually associated supply to such sponsorship.

Pre Vat Orders and post Vat supply
As per the FTA’s statement, the only case where consumers are directly responsible for paying VAT on services are those that were delivered fully or partially after VAT went into effect from January 1 and it was contractually/ stated that the amount due is exclusive of tax.
According to the FTA’s statement, suppliers will be liable for VAT in two cases:
o if the contract states that the amount received against the good or service is inclusive of VAT;
o or if the contract issued to the consumer did not refer to VAT.
In the latter case, when the goods or services recipient is registered for tax, the amount due is treated as exclusive of tax. So the supplier has to ascertain whether the recipient is registered, and the recipient ability to recover tax as per Article 70 of the VAT Executive Regulations.
The authority stressed that in all cases, the supplier remains liable for accounting for the tax and paying it to the FTA.

Bahrain and Utility Bills
A Bahraini lawyer has insisted that the recent decision by the Electricity and Water Authority (EWA) to apply Value Added Tax (VAT) on subscribers’ bills are unconstitutional, demanding immediate cancellation of the decision. This came as lawyer Mohammed Al Thawadi appeared before the High Administrative Court, which is examining a complaint lodged by him against the authority. The court said that it would issue its final verdict in the case on February 24.
In his statements, the lawyer asserted that the decision is unconstitutional, claiming that Articles 15 and 17 of the Constitution of the Kingdom stipulate that taxes should only be imposed through legislation. Mr. Al Thawadi also accused EWA of not adhering to the Unified GCCVAT Agreement.
“Article 29 did not stipulate the imposition of taxes on electricity supply services, but on the contrary, it gave each state the right to exempt some sectors in accordance with local law. “Additionally, Article 30 stipulates the exemption of government bodies from paying taxes, and therefore it is not permissible for the authority to collect taxes.” The lawyer’s last statement came after the authority denied the accusations during the previous hearing.
“The authority does not exercise its functions as sovereign and there is no monopoly of providing electricity and water supply services in the Kingdom,” the authority’s counsel had told the court. Further supporting his accusations against the authority, Mr. Al Thawadi said: “The authority’s claim that it does not operate in a sovereign manner and that there is nothing preventing competition with it from any other party in providing its services is incorrect.

GDPR Affects All European Businesses – What about the G.C.C. and U.A.E.?

August 19th, 2017

See our previous article on this topic for why your company may be affected if you are a branch of a European company, or have branches in Europe, or trade with a European company.

From May 25, 2018, companies with business operations inside the European Union must follow the General Data Protection Regulations (GDPR) to safeguard how they process personal data “wholly or partly by automated means and to the processing other than by automated means of personal data which form part of a filing system or are intended to form part of a filing system.”

The penalties set for breaches of GDPR are up to 4% of a company’s annual global turnover.
For large companies like Microsoft that have operations within the EU, making sure that IT systems do not contravene GDPR is critical. As we saw on August 3, even the largest software operations like Office 365 can have a data breach.

Many applications can store data that might come under the scope of GDPR. the regulation has a considerable influence over how tenants deal with personal data. The definition of personal data is “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”
GDPR goes on to define processing of personal data to be “any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.”

That means that individuals have the right to ask companies to tell them what of their personal data a company holds, and to correct errors in their personal data, or to erase that data completely.

Companies therefore need to:
- review and know what personal data they hold,
- make sure that they obtain consents from people to store that data,
– protect the data,
- and notify authorities when data breaches occur.

On first reading, this might sound like what companies do – or at least try to do – today. The difference lies in the strength of the regulation and the weight of the penalties should anything go wrong.

GDPR deserves your attention.

The definitions used by GDPR are broad. To move from the theoretical to the real world an organization first needs to understand what personal data it currently holds for its business operations, and where they use the data within software applications.

It is easy to hold personal information outside of business applications like finance and erp and crm e.g. inside Office 365 applications, including:
• Annual reviews written about employees stored in a SharePoint or OneDrive for Business site.
• A list of applicants for a position in an Excel worksheet attached to an email message.
• Tables holding data (names, employee numbers, hire dates, salaries) about employees in SharePoint sites.
• Outlook contacts, and emails. Skype business,
• Social media sites
• Loyalty programmes
• T@A systems
• E commerce sites
• Mobile apps e.g. What’s App

Other examples might include contract documentation, project files that includes someone’s personal information, and so on.

What backups do you have of the customer’s data?
What business data do your staff hold on BYOD devices e.g. in What’s App?

Data Governance Helps
Fortunately, the work done inside Office 365 in the areas of data governance and compliance help tenants to satisfy the requirements of GDPR. These features include:
• Classification labels and policies to mark content that holds personal data.
• Auto-label policies to find and classify personal data as defined by GDPR. Retention processing can then remove items stamped with the GDPR label from mailboxes and sites after a defined period, perhaps after going through a manual disposition process.
• Content searches to find personal data marked as coming under the scope of GDPR.
• Alert policies to detect actions that might be violations of the GDPR such as someone downloading multiple documents over a brief period from a SharePoint site that holds confidential documentation.
• Searches of the Office 365 audit log to discover and report potential GDPR issues.
• Azure Information Protection labels to encrypt documents and spreadsheets holding personal data by applying RMS templates so that unauthorized parties cannot read the documents even if they leak outside the organization.

Technology that exists today within Office 365 that can help with GDPR.

Classification Labels
Create a classification label to mark personal data coming under the scope of GDPR and then apply that label to relevant content. When you have Office 365 E5 licenses, create an auto-label policy to stamp the label on content in Exchange, SharePoint, and OneDrive for Business found because documents and messages hold sensitive data types known to Office 365.

GDPR sensitive data types

Select from the set of sensitive data types available in Office 365.
The set is growing steadily as Microsoft adds new definitions.
At the time of writing, 82 types are available, 31 of which are obvious candidates to use in a policy because those are for sensitive data types such as country-specific identity cards or passports.

Figure 1: Selecting personal data types for an auto-label policy (image credit: Tony Redmond)

GDPR Policy

The screenshot in Figure 2 shows a set of sensitive data types selected for the policy. The policy applies a label called “GDPR personal data” to any content found in the selected locations that matches any of the 31 data types.

Auto-apply policies can cover all Exchange mailboxes and SharePoint and OneDrive for Business sites in a tenant – or a selected sub-set of these locations.


Figure 2: The full set of personal data types for a GDPR policy (image credit: Tony Redmond)

Use classification labels to mark GDPR content so that you can search for this content using the ComplianceTag keyword (for instance, ComplianceTag:”GDPR personal data”).

Caveats:
It may take 1-2 week before auto-label policies apply to all locations.
An auto-label policy will not overwrite a label that already exists on an item.

A problem is that classification labels only cover some of Office 365. Some examples of popular applications where you cannot yet use labels are:
• Teams.
• Planner.
• Yammer.

Microsoft plans to expand the Office 365 data governance framework to other locations (applications) over time.
Master data management
What about all the applications running on SQL or other databases?
Master Data Management MDM is a feature of SQL since SQL 2012. However, when you have many data sources then you are relay into an ETL process and even with MDM tools the work is still significant.

If you have extensive requirements then ask us about Profisee our specialist, productized MDM solution built on top of SQL MDM that allows you to do much of the work by configuration.

Right of Erasure
Finding GDPR data is only part of the problem. Article 17 of GDPR (the “right of erasure”), says: “The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay.” In other words, someone has the right to demand that an organization should erase any of their personal data that exists within the company’s records.

Content searches can find information about someone using their name, employee number, or other identifiers as search keywords, but erasing the information is something that probably also needs manual processing to ensure that the tenant removes the right data, and only that data.

You can find and remove documents and other items that hold someone’s name or other identifier belonging to them by using tools such as Exchange’s v Search-Mailbox cmdlet, or Office 365 content searches.
What if the the data ahs to be retained because the company needs to keep items for regulatory or legal purposes, can you then go ahead and remove the items?
The purpose of placing content on-hold is to ensure that no-one, including administrators, can remove that information from Exchange or SharePoint.

The GDPR requirement to erase data on request means that administrators might have to release holds placed on Exchange, SharePoint, and OneDrive for Business locations to remove the specified data. Once you release a hold, you weaken the argument that held data is immutable. The danger exists that background processes or users can then either remove or edit previously-held data and so undermine a company’s data governance strategy.

The strict reading of GDPR is that organizations must process requests to erase personal data upon request.
What if the company needs to keep some of the data to satisfy regulations governing financial transactions, taxation, employment claims, or other interactions? This is a dilemma for IT. Lawyers will undoubtedly have to interpret requests and understand the consequences before making decisions and it is likely that judges will have to decide some test cases in different jurisdictions before full clarity exists.

Hybrid is even More Difficult

Microsoft is working to help Office 365 tenants with GDPR. However, I don’t see the same effort going to help on-premises customers. Some documentation exists to deal with certain circumstances (like how to remove messages held in Recoverable Items), but it seems that on-premises customers have to figure out a lot things for themselves.

This is understandable. Each on-premises deployment differs slightly and exists inside specific IT environments. Compared to the certainty of Office 365, developing software for on-premises deployment must accommodate the vertical and company specific requirements with integrations and bespoke developments.

On-premises software is more flexible, but it is also more complicated.
Solutions to help on-premises customers deal with GDPR are more of a challenge than Microsoft or other software vendors wants to take on especially given the industry focus of moving everything to the cloud.

Solutions like auto-label policies are unavailable for on-premises servers. Those running on-premises SharePoint and Exchange systems must find their own ways to help the businesses that they serve deal with personal data in a manner that respects GDPR. Easier said than done and needs to start sooner than later.

SharePoint Online GitHub Hub

If you work with SharePoint Online, you might be interested in the SharePoint GDPR Activity Hub. At present, work is only starting, but it is a nway to share information and code with similarly-liked people.

ISV Initiatives

There many ISV-sponsored white papers on GDPR and how their technology can help companies cope with the new regulations. There is no doubt that these white papers are valuable, if only for the introduction and commentary by experts that the papers usually feature. But before you resort to an expensive investment, ask yourself whether the functionality available in Office 365 or SQL is enough.

Technology Only Part of the Solution

GDPR will effect Office 365 because it will make any organization operating in the European Union aware of new responsibilities to protect personal data. Deploy Office 365 features to support users in their work, but do not expect Office 365 to be a silver bullet for GDPR. Technology seldom solves problems on its own. The nature of regulations like GDPR is that training and preparation are as important if not more important than technology to ensure that users recognize and properly deal with personal data in their day-to-day activities.

VAT for the U.A.E. some updates – July 2017

July 15th, 2017

Any taxable person must retain VAT invoices issued and received for a minimum of 5 years.

Imports
The place of supply will determine whether a supply is made within the UAE (in which case the UAE VAT law will apply), or outside the UAE for VAT purposes. For a supply of goods, the place of supply should be the location of goods when the supply takes place – with special rules for certain categories of supplies (e.g. water and energy, cross border supplies).

For the supply of services, the place of supply should be where the supplier is established – (with special rules for certain categories of supplies e.g. cross border supplies between businesses).

VAT shall be payable in addition to the custom duties paid by the importer of the goods and cannot be deducted against. VAT shall be computed on the value that includes the customs duties.

Some goods that are imported may be exempt from customs duties but be subject to VAT.

VAT is due on the goods and services purchased from abroad. In case the recipient in the State is a registered person with the Federal Tax Authority for VAT purposes, the VAT would be due on that import using a reverse charge mechanism. In case the recipient in the State is a non-registered person for VAT purposes, VAT would be paid on import of goods from a place outside the GCC. Such VAT will typically be required to be paid before the goods are released to the person.

Exempt and zero rate
- The VAT treatment of real estate will depend on whether it is a commercial or residential property.
Supplies (including sales or leases) of commercial properties will be taxable at the standard VAT rate (i.e 5%).
- Supplies of residential properties will generally be exempt from VAT to ensure that VAT does not constitute an irrecoverable cost to persons who buy their own properties. To ensure that real estate developers can recover VAT on construction of residential properties, the first supply of residential properties within 3 years from their completion will be zero-rated.

There is a difference between exempt goods and zero rate. (for example zero rate might be raised in future).
VAT will be charged at 0% in respect of the following main categories of supplies:
• Exports of goods and services to outside the GCC;
• International transportation, and related supplies;
• Supplies of certain sea, air and land means of transportation (such as aircrafts and ships);
• Certain investment grade precious metals (e.g. gold, silver, of 99% purity);
• Newly constructed residential properties, that are supplied for the first time within 3 years of their construction ;
• Supply of certain education services, and supply of relevant goods and services;
• Supply of certain Healthcare services, and supply of relevant goods and services.

The following categories of supplies will be exempt from VAT:
• The supply of some financial services (clarified in VAT legislation);
• Residential properties;
• Bare land;
• Local passenger transport

Financial Services
It is expected that fee based financial services will be taxed but margin based products are likely to be exempt.
Generally, insurance (vehicle, medical, etc) will be taxable.
Life insurance, we understand will be treated as an exempt financial service

The VAT treatment of standard financial services and Islamic finance products, the treatment of Islamic finance products will be aligned with the treatment of similar standard financial services

Businesses that meet requirements the Legislation (such as being resident in the UAE and being related/associated parties) will be able to register as a VAT group. For some businesses, VAT grouping will be a useful tool to simplify accounting for VAT.

Offsetting VAT.
VAT registered businesses will be able to reduce their output tax liability by the amount of VAT that relates to bad debt which has been written off by the VAT registered business. The legislation will include the conditions and limitations concerning the use of this relief.

A scheme will be introduced to allow a UAE national who is not registered for VAT to reclaim VAT paid on goods and services relating to constructing a new residence which will be privately used by the person and his family. This will allow the recovery of VAT on such expenses as contractor’s services and building materials.

To avoid double taxation (where second hand goods are acquired by a registered person from an unregistered person for the purpose of resale), the VAT-registered person will be able to account for VAT on sales of second hand goods with reference to: the difference between the purchase price of the goods, and the selling price of the goods (that is, the profit margin).

The VAT which must be accounted for by the registered person, will be included in the profit margin. The legislation will include the details of the conditions to be met in order to apply this mechanism.

VAT on expenses
A VAT registered person incurs input tax on its business expenses, and this input tax can be recovered in full when it relates to a taxable supply that was made, or intended to be made, by the registered person. In contrast, where the expense relates to a non-taxable supply (e.g. exempt supplies), then the registered person may not recover the input tax paid.

VAT will not be deductible in respect of expenses incurred for making non-taxable supplies. Furthermore, input tax cannot be deducted when it is incurred in respect of specific expenses such as entertainment expenses e.g. for employee entertainment.

VAT on expenses that were incurred by a business can be deducted in the following circumstances:
• The business must be a taxable person (the end consumer cannot claim any input tax refund).
• VAT should have been charged correctly (i.e. unduly charged VAT is not recoverable).
• The business must hold documentation showing the VAT paid (e.g. valid tax invoice).
• The goods or services acquired are used or intended to be used for making taxable supplies.
• VAT input tax refund can be claimed only on the amount paid or intended to be paid before the expiration of 6 months after the agreed date for the payment of the supply.

In certain situations, an expense may relate to both taxable and non-taxable supplies made by the registered person (such as activities of the banking sector). In these circumstances, the registered person would need to apportion input tax between the taxable and non-taxable (exempt) supplies.

Businesses will be expected to use input tax (ratio of recoverable to total) as a basis for apportionment in the first instance – (there will be the facility to use other methods where those are fair and agreed with the Federal Tax Authority).

Compliance and returns
Penalties will be imposed for non-compliance. Examples of actions and omissions that may give raise to penalties include:
• A person failing to register when required to do so;
• A person failing to submit a tax return or make a payment within the required period;
• A person failing to keep the records required under the issued tax legislation;
• Tax evasion offences where a person performs a deliberate act or omission with the intention of violating the provisions of the issued tax legislation.

No special rules are planned for small or medium sized enterprises. The FTA will provide materials and resources available for these entities to assist them in their enquiries.

A supplier registered or required to be registered for VAT must issue a valid VAT invoice for the supply. To be considered as a valid VAT invoice, the document must follow a specific format as mentioned in the legislation. In certain situations the supplier may be able to issue a simplified VAT invoice.

Government entities
Supplies made by government entities will typically be subject to VAT. This will ensure that government entities are not unfairly advantaged as compared to private businesses. Certain supplies made by government entities will, however, be excluded from the scope of VAT if they are not in competition with the private sector or where the entity is the sole provider of such supplies. It is likely certain government entities will be entitled to VAT refunds – this is designed to avoid budgeting issues and provide a level playing field between outsourced and insourced activities. For the supplies provided for government entities, the treatment of such supplies shall depend on the same supply and not on the recipient of the supply. Therefore, if the supply is subject to the standard tax rate, the treatment would remain the same even if it is provided to a government entity.

Transitional rules
Special rules will be provided to deal with various situations that may arise in respect of supplies that span the introduction of VAT. For example:
• Where a payment is received in respect of a supply of goods before the introduction of VAT, but the goods are actually delivered after the introduction of VAT. This means that VAT will have to be charged on such supplies. Likewise, special rules will apply with regards to supplies of services spanning the introduction of VAT.
• Where a contract is concluded prior to the introduction of VAT in respect of a supply, which is wholly or partly made after the introduction of VAT, and the contract does not contain clauses relating to the VAT treatment of the supply, then consideration for the supply will be treated as inclusive of VAT.

There will, however, be special provisions to allow suppliers to charge VAT in situations where their recipient is able to recover their VAT but where there is no VAT clause.

Payments and claims
Note that VAT will be payable in full not after netting off input tax which will then have to be claimed. This is more of a challenge for cash flow and business risk, especially given the penalties for late payments.
Refunds will be made after the receipt of the application and will be subject to verification checks, with a particular focus to avoid fraud.

The FTA may provide its views on various matters in the law. Taxpayers may choose to challenge these views. However, penalties may be imposed on taxpayers who are found to violate any tax laws and regulations.

Other Emirates
It is expected that businesses will need to complete additional information on their VAT returns to report revenues earned in each Emirate. Guidance will be provided to businesses with regards to this. It is expected that the rules will be relatively straightforward for most businesses and will be based, for example, for B2C transactions, on the location of the transaction (e.g. in a retail environment, the location of the shop).

VAT registration nears for the GCC – what should you be doing now – contact Synergy Software Systems

May 29th, 2017

VAT (Value Added TAX), which is also called as ‘tax on consumption’ , is a tax that is payable while purchasing any product. VAT is applied as particular percentage of the cost of goods and services, hence it can not be considered as a charge on companies. It is a general tax amount, which is added by the producer to the inputs before they are sold as new offerings.

All UAE businesses subject to the Value-Added Tax have to submit their tax declaration statements on a quarterly basis after the VAT law goes into effect starting January 2018, according the Ministry of Finance.

The threshold for VAT registration put at Dh375,000 as per the ministry’s announcement this week.
It is optional to register between Dh187,500 and Dh375,000 .

UAE businesses will be able to start VAT registration in Q3 2017 and it is compulsory to be registered by Q4 2017.

Businesses will be able to register online using eServices.

The UAE businesses, subject to the tax, have to keep all files that allow competent authorities to audit their transactions and commercial activities, with the nature of the needed documents to be announced over the coming period. Businesses will be required to keep records which will enable the authorities to identify the details of the business activities and to review transactions. The specifics regarding the documents which will be required and the time period for keeping those will be communicated in due course.

Review your finance systems’ readiness for rapid implementation to meet these requirements. There will be a shortage of skilled consultants, and there are several holidays (EID, Diwali, Christmas, New Year, National Day etc. its also budget time, and preparation for year end audits,to fit in during the last quarter. Allow time for collection of your trading partners VAT registration ids, for report development and update, for testing and for staff training.

All six of the GCC member states: Saudi Arabia, Qatar, Oman, Kuwait, the UAE and Bahrain – have now signed and approved the VAT framework.

Registered businesses will be expected to submit VAT returns on a regular basis. It is expected that the default period for filing VAT returns will be three months for the majority of businesses. Registered businesses will be able to file their returns online using eServices.

Exemptions:
We understand that:
Health, education services, international transportation, import gold for investment purposes, commodities and exports are exempted from VAT in UAE.
Residential buildings for sale or lease during the first three years in which the building is completed, some financial services and empty plots of land are also exempted from VAT.

The GCC Member States will appreciate the VAT on financial provisions. The Banks and Financial House are ineligible for VAT in terms of the services provided, instead, they might be eligible for input tax based on tax recovery rates determined by each Member State.

The Federal Tax Authority has also announced a 100 per cent tax on tobacco, energy drinks and 50 per cent on carbonated beverages. This is separate from VAT.

The General Authority for Zakat and Income Tax (GAZT) in KSA reportedly warned businesses, during an awareness session that took place at the Riyadh Chamber of Commerce on Monday 16 May 2017, that penalties will be applicable in the cases of violation of VAT laws and regulations.

Penalties

The following types of Penalties will apply in each of the following cases:
• Case 1: Businesses required to register for VAT and that fail to register shall be liable to double the net tax due.
• Case 2: Committing an error in filling the tax return shall result in paying an additional 50% of net tax declared.

• Case 3: Exaggerated tax refund claims shall be subject to a penalty 50% of the original amount reported.
• Case 4: Late filing of tax return would result in a penalty of SAR 1,000 and an extra 5 to 20% of the unpaid tax. The percentage varies depending on the number of days of delay.
• Case 5: Non-registered person who issue an invoice with VAT shall pay SAR 1,000 or double the amount of the net tax (whichever is higher).
• Case 6: Not keeping records of the required documents shall result on a penalty of SAR 1,000 or 2% of the monthly average taxable supplies (whichever is higher).
• Case 7: Non-compliance with GAZT inquiries in providing relevant information shall result in a penalty of SRA 1,000 or 2% of the average monthly taxable supplies (SAR 20,000 maximum) or whichever is higher.

GESS Exhibition ( Global Educational Supplies & Solutions ) 2016

March 2nd, 2016

Gulf Educational Supplies and Solutions (GESS) opened yesterday and is being held under the patronage of his Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President of the UAE, Prime Minister and Ruler of Dubai, in partnership with the Ministry of Education, GESS and Global Education Forum (GEF). In its 9th edition, GESS provides the ideal platform for education professional worldwide to meet, find new products and services, and discuss a range of topics about education and its future.

H.E. Hussain Ibrahim Al Hammadi, Minister of UAE Ministry of Education, UAE and Synergy Software Systems Account Manager Sudhakar Raman at yesterday’s exhibition in Dubai. The event continues today and tomorrow.

H.E. Hussain Ibrahim Al Hammadi was appointed Minister of Education in 2014 by His Highness Sheikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai. He is also CEO of the Emirates Advanced Investments Group of companies.

Synergy Software Systems is a Microsoft President’s Club member and implements solutions for the Education sector, such as: specialised Admissions and Billing in Dynamics Ax, library system, classroom scheduling, as well as traditional enterprise solutions for finance, HR, payroll, CRM , T@A and the Office 365 suite of applications.

Education – school scheduling – Mimosa version 6.5.9 – Synergy Software Systems, Dubai

February 4th, 2016

Mimosa version 6.5.9 update = We are pleased to announce another new update to Mimosa Scheduling Software. This new Mimosa version includes the following features and bug fixes:
• For schools or universities applying personalised (or student-based) timetables, Mimosa offers renewed Selection optimisation in Tools menu.
Based on the comparison of currently selected and required courses by students, this tool automatically finds the course selection solution for students which satisfies the set requirements and uses the available capacity evenly and effectively.
Selection optimisation can also run also after some or all of the periods schedules are fixed • The user interface in

Timetables view
• New Help file content and images added. Mimosa proactively eliminates all possible conflicts in timetables

Mimosa prices (www.mimosasoftware.com/prices) are still the same as last year.

Simplify your classroom, subject, class and teacher scheduling with this proven solution used by thousands of schools, colleges and universities across the world.
Call us for more information 00097143365589

Filehold – ask Synergy Software Systems about document management for the U.A.E.

November 30th, 2015


Courier documents


Mobile document management

http://www.businessnewsdaily.com/8031-best-windows-document-management-software.html

“We recommend FileHold as the best document management system for businesses using Windows. We chose FileHold from dozens of document management system options.
Why FileHold?
Ease of use
FileHold is a self-hosted document management system for businesses using Windows computers. It has the same look and feel of programs you’re already accustomed to using, and the interface is designed specifically with Windows Explorer in mind. The filing structure incorporates the same cabinet, drawer, folder and subfolder approach that Windows uses. So, once the software is installed, employees should have no trouble grasping how to use and navigate it.
We like FileHold’s clean interface. It isn’t cluttered with icons or images. All you see when logging in is the file library running down the left-hand side of the page and a search bar along the top. The majority of the page remains blank until you start filing, searching for or opening documents. This approach keeps you on the same page the entire time you’re using the system. Many of the other systems we examined force you to toggle back and forth between pages depending on the task you’re working on.
The FileHold library structure is designed with Windows Explorer in mind.
Adding to the system’s ease of use are the MyFileHold folders, which are placed on top of the general library of cabinets and drawers on the left-hand side of the page. The MyFileHold section features separate folders for employees’ “favorite” documents, their checked-out documents, any alerts or reminders they have, the files they recently accessed and the files they recently added to the system. This provides a quick snapshot of the documents currently being worked on and the files that need immediate attention.
Each employee can customize various portions of the system with their personal preferences. This option isn’t offered by all of the document management systems we examined. When looking at specific documents, employees can choose the tools they want to be quickly accessible. Quick links can be added for a variety of tasks, such as adding files, linking documents together and checking out files. Additionally, you can choose the metadata attributes — like document type, version, number of linked files and the author — that are shown alongside the file’s name.
Filing documents within the software is simple and can be done in many ways. You can drag and drop files already on your computer or network, as well as scan documents directly into the system. The Microsoft Office integration also allows you to add documents you are working on in Microsoft Word, Excel, Outlook or PowerPoint with just a click of a button.

Dynamics Dubai Careers – Synergy Software Systems

October 4th, 2015

Synergy Software Systems is a member of the Microsoft President’s Club and has provided stable employment since we were founded in 1991. Synergy is also the also the oldest Microsoft Dynamics partners in the region and has an experienced stable consulting team that is respected globally for its knowledge delivery and support. This is reflected in our membership for several years as the Middle East partner for Ax Pact a global alliance of some of the best Dynamics partners.

Our practise continues to thrive and to expand into new verticals and geographies. If you are a seasoned consultant with 10 years or more professional and consulting experience and at last 5 years in Dynamics, or at the start of your career have strong academics in relevant subjects. Even better if you have proven documentation skills, product exposure, and can speak good English and ideally also Arabic or French and lot more! We provide an excellent learning and support environment but there is also strong peer expectation (and competition). The result is one of the most senior and stable consulting Dynamics teams, and customer bases (many with us more than 15 years).

Next year the future includes Dynamics CRM 2106, Dynamics Ax 7, Sql 2016, Edge browser, Windows 10 Office 2015, Cortana Analytics, Holo lens, and much, much more with an azure platform that is built to dominate the cloud. Where is your future. We also have other world class practices fr example Enterprise Time and Attendance.

Do you have what it takes to be a Synergy consultant? Don’t expect to start at the top – without the credentials but Synergy on our cv will give your worthwhile experience. There is still a global recession there are many troubled areas and refugees – try Dubai and Synergy Software Systems for challenging work, ongoing career enhancement and stable employment.

Erp? What’s it all about – ask Synergy Software Systems. Dubai

February 18th, 2015

https://www.youtube.com/watch?v=IPERs01GEOM

Although the term mrp was coined by Joe Orlicky back in the 1940s and ERP came along in the late 80s there are still many organizations that don’t truly understand the value of ERP.

While streamlining and automating your financial processes is a huge benefit, that is only one piece to a much larger puzzle.

Successful ERP solutions enable businesses to capture, manage and translate data into business insight from a wide range of activities.

An erp system is not just a typewriter- it makes the right data available in the right context for informed contextual decision making at all levels of the operation.

Both for key business tactical operational decisions, the Sales and Operation plan, the budgets, forecasts and strategies, the short and the long term, erp is the glue that aligns your business processes, plans delegates work, monitors and reports and notifies progress and helps to evaluate changes, threats and opportunities and to manage constraints and priorities

Erp can help create new levels of efficiency and reduce manual tasks through streamlining, and directed process automation, a and exception reporting and dashboards.. It can reduce errors with profiles, policies and templates, and provide more control with workflow processes, and analysis tools.

ERP provides a platform to re-engineer your business processes to fit with best practices, and adapt to changing technology and market demands and opportunities. Understand your real across and how you make profits-which customers and products. What if different scenarios.

Ultimately, ERP is a platform on which to design a better business. Organizations who don’t share this vision for ERP will struggle to reach a solid ROI.

ERP used to be reserved for large organizations, who could afford to take on such an expensive transformation. However, thanks to advances both in technology and infrastructure, and changes in licensing modules, and the emergence of cloud technology ERP solutions are accessible and affordable to businesses of any size through the cloud.

Organizations no longer have to invest half their earnings into hardware and IT staff, and can get up and running much quicker than ever before.

Be open to change

ERP is not about fitting your existing practices to a technology system. While that may apply in some aspects, the goal is really to improve your processes with a system that can enhance their accuracy, automate them, and integrate with your partners and suppliers.

While a budget usually can put a cap on ERP projects, don’t settle for less than what’s possible. There are many ways to utilize ERP when you understand what others have done and what is possible. Don’t buy a Ferrari and drive it in first gear and skimp on servicing and driver training. Don’t spend money on endless reports and customisations to suit every employee’s whim. Be prepared withy our report design, business processes and data – use self elearning resources, get involved early so you can do your own testing, and use consultants for where they can most add value without wasting their time.

Key factors

An ERP implementation can literally transform your business, but also carries a certain level of risk. Projects can fail to reach positive ROI if the following factors aren’t met:
◾Support from senior management
◾Planning: time, roles, scope, budget and process analysis
◾Consultation and support, both functional and technical
◾Go-live process: phased vs. big bang
◾Training, available resources, and user willingness to adopt. ◾Test! Test every aspect of the system with each of your users as much as possible before going live.

Find out why every Synergy project goes live on time to budget- in 23+ years no Synergy project has ever failed to go live and none has ever needed reimplementation.

Ask our customers. Find out why we were awarded highest customer satisfaction by Microsoft.

Gitex end – Synergy Software Systems. Dubai

October 18th, 2014

A very busy week – thank you to the many visitors vendors, customers, friends and the curious. Also a very tiring week and everyone ready for the weekend

Thank you to all the staff who manned the stand, the administrative tram behind the scenes, and those keeping the business going who covered work for their colleagues at the show.

A particular thank you to our partners Computime who joined us on the stand to help present BRSAnalytics for Banking regulatory reporting

For the many visitors from around all around the region interested in our solutions we will be in touch – but please be patient for a day or two there are a lot of you!

What’s next:
17th November 2014 at Microsoft Gulf Offices, we will be holding a morning seminar on BRSAnalytics and up to date information about the latest regional information on regulatory reporting. See for example regulatory reports in the regional Central Bank mandated formats.

In the afternoon we will be holding a Dynamics Ax 2012R3 seminar for the Construction and Property Management sector which will highlight Flex Property module, AEC BIM construction and tools, our localised GCC module for HR and Payroll, and our exciting offerings for BI (Management reporter new features, Atlas6, BI4Dynamcs and an incredible new cross platform app to visualise your Dynamics Ax (and other system) data

We will be running another Management reporter course soon – watch this blog for details.

In December we will also run our annual course on Year end closure for Dynamics Ax-there is always a high demand for this course so book early. New features in Ax 2012 and R3 for example budgets, and encumbrance accounting now also need to be considered.

Gitex 2014 – day 1 with Synergy Software Systems

October 13th, 2014

After the official opening visitor increased through the afternoon-
The 281 inch Tv featured by our neighbours showing our Prophix Corporate Performance Management Software:

Solutions that attracted a lot of interest on day 1:

BRS Analytics – regulatory reporting for banks

Dynamics Ax – Education Admissions module
Dynamics Ax – Middle East Payroll module
Dynamics Ax – Flex property

BI4Dynamics

TCPOS – for retail and restaurants

Handpunch biometric for access control and T@A

AEC construction – BIM and Autocad tools were key points of interest in this amazing construction solution.

Infor Sunsystems – particularly for the hospitality sector

Prophix -Corporate Performance Management (Budget, consolidation, forecast, planning, BI workflow and reporting – one solution for all.)

This was one of the more colourful visitors to our stand.

School Management and Education Software from Synergy Software Systems

March 26th, 2013

Schools have all the normal business requirements from Payroll to ITAM.

Most industries have clients, but few have to look after all of them, all day every day. In addition to the workforce, schools also have a large population of students to manage day to day. They may also need to run: libraries, canteens, hostels, buses. They have: attendance, access control and security challenges. H@S concerns range from safe use of laboratory equipment, to swimming, external trips, sports and gymnastics. There is a level of parental protection care expected of a school which requires both careful vetting and on going training of staff.

There may be complex fee and billing arrangements. There are statutory compliance regulations, audits and reports. There is complex timetabling, and staff and pupil and room scheduling, and another round for exam scheduling. Each year brings a major change in the student base. Parent meetings, school events, student marks and gradings, as well as staff appraisal.

During a pre-recession Billl Gates visit to Dubai, the opening speaker made the point that local education results were lower than Ghana, but the per capita income was higher than Germany and that is a challenge for the future leadrship of the country. There has been a huge, commendable U.A.E. givernment initiative to raise education standards.

There is said to be more than 50% of the regional arab population under the age of 20. This demographic statistic is another factor leading to increasing focus on the education sector, and the government intiative to bulld many more schools. We have already seen the success of Knowledge Village and Academic City. The holistic vision of the Emirati leadership and the medium term strategy plans place heavy emphasis on education and the transition to a knowledge economy.

The availability of expert teachers to support this expansion will be a factor. Economies of scale may encourage larger schools, but those will be more complex to manage.Technology has an increasing part to play to improve the effectiveness and efficiency of education and learning. Virtual learning, multi media, collaboration workspaces, homework assignment and on line submission with detailed reporting tools are becoming standard requirements.

Synergy Software Systems offers specialist solutions from proven international vendors.

For example:

Timetabling software

RFID
– track on and off the school bus,
– arrival and departure times for students and staff
– entry to library and id for check out,
– cashless payment for canteen, add rifd tags to your library books and use our specially designed kiosks for self check out, and interface to our advanced library mangement solution
- tag and track all assets and manage the asset register and financial depreciations.

IT
ITAM for schools – numerous features
Monitor and manage student use of the internet, banned sites, time spent on what type of activity, what searches done, restrict time on line etc

Increasing use of mobile platforms – ask about our mobile framwork and integration to moiblise your requirements, and our tools for Mobile device management, tracking and policy enforcement.

This is just a sample of what we offer for modern school management- as well as our traditional financial and erp systems for back office operations – all delivered and supported locally.