Archive for the ‘Microsoft Dynamics CRM’ category

Power BI update -Gateway recovery key, move to .Net framework 4 – Ask Synergy Software Systems, Dubai’s Power App specialist.

December 5th, 2019

The November update for the On-premises data gateway (version 3000.14.39) is released.

Change Gateway Recovery Key
The recovery key provided by gateway admins during installation of on-premises data gateways in a standard mode could not be changed in the past. This key is used to create the symmetric key which in turn is used for encrypting credentials in data sources/connections using that gateway. With the November release of Data Gateways, you will now be able to rotate this key. More information about recovery keys, detailed description on how to perform this change and associated limitations can be found in the data gateway docs.

November version of the mashup engine
This month’s Gateway update also includes an updated version of the Mashup Engine. This will ensure that the reports that you publish to the Power BI Service and refresh via the Gateway will go through the same query execution logic/runtime as in the latest Power BI Desktop version.

Please note that this upcoming change may impact you:
PB1 will be using .NET 4.8 framework for gateways February 2020 version or higher hence some of the operating systems it used to support may no longer be supported. i.e. for many this change will also force a Windows update.

All .NET Framework versions since .NET Framework 4 are in-place updates, so only a single 4.x version can be present on a system.
In addition, particular versions of the .NET Framework are pre-installed on some versions of the Windows operating system. This means that:
• If there’s a later 4.x version installed on the machine already, then you can’t install a previous 4.x version.
• If the OS comes pre-installed with a particular .NET Framework version, then you can’t install a previous 4.x version on the same machine.
• If you install a later version, you don’t have to first uninstall the previous version.
• The .NET Framework requires administrator privileges for installation.

Windows Server 2008 and 2008 R2 support will end January 14, 2020- ask Synergy Software Systems about options.

November 16th, 2019

On January 14, 2020, support for Windows Server 2008 and 2008 R2 will end. Only 2 months away
That means the end of regular security updates.

Don’t let your infrastructure and applications go unprotected.

We’re here to help you migrate to current versions for greater security, performance and innovation.
009714 3365589

Azure Arc in preview manage hybrid data across cloud platforms……

November 16th, 2019

Now in preview, Azure Arc helps simplify enterprise distributed environments by managing everything via Azure services (like Azure Resource Manager). Connecting hybrid infrastructure via Azure Arc improves security for users via automated patching, and provides improved governance, with everything ‘under one roof’. Azure Arc, a tool that lets organizations manage their data on: the Microsoft Azure cloud, Amazon Web Services (AWS), Google Cloud Platform or any combination.

Microsoft says that deployments can be set up “in seconds” via Azure data services anywhere, a feature of Azure Arc.

Azure Arc also supports Kubernetes clusters and edge infrastructures, as well as on-premises Windows and Linux servers.
No final release date yet but there is a free preview of Azure Arc .


Azure Synapse – BI for petabytes of data

November 11th, 2019

Microsoft introduced Azure Synapse Analytics last week as , the “next evolution” of Azure SQL Data Warehouse.

It promises better performance and more capabilities, than Azure SQL Data Warehouse, and existing customers will “automatically benefit” from the enhancements that are now in preview.

Azure Synapse is a “limitless” analytics service, and accommodates all data warehouses, data lakes, machine learning, and BI needs, either with a serverless or provisioned resources approach.

Among the benefits of Synapse:
• The service can query both relational and non-relationship data using SQL
• It can “apply intelligence” over all data, including Dynamics 365, Office 365 and SaaS services that support the Open Data Initiative
• It offers a unified experience for data prep, data management, data warehousing, big data, and AI
• Privacy and security features include: automated threat detection, always-on data encryption, column level security, and dynamic data masking

In an Ignite demo, Rohan Kumar, Microsoft corporate vice president for Azure Data claimed a petabyte scale query across multiple data sources ran in Synapse in 9 seconds, versus over eleven minutes in Google’s BigQuery. He also claimed that both AWS Redshift and BigQuery degrade more as concurrent load increase

Micorsoft Power Platform Enhancements -ask Synergy Software Systems

November 11th, 2019

• Microsoft Flow is renamed to Microsoft Power Automate, to better align with the Microsoft Power Platform.
Robotic process automation (RPA) is added to Microsoft Power Automate, to deliver end-to-end automation solutions that span AI, APIs, and UI on the Microsoft Power Platform.
Microsoft Power Virtual Agents—a no-code/low-code app that allows anyone to create, and to deploy, intelligent, AI-powered, virtual agents.
Many security enhancements for Microsoft Power BI, no matter where analytics data is used and accessed.
Microsoft Power Platform and Microsoft Teams, As organizations encourage a data-driven culture, it’s important they break down silos and ensure that the right people in the organization have the data they need to be involved in the decision-making process. Teams and Power Platform brings together the best of workplace collaboration and data-driven business into one place.

Power Platform applications dashboards, apps, and automations are available within Teams, so they are easier to find, share, and use on an everyday basis. The conversational nature of Teams enhances how users interact with Power Platform applications. Adaptive cards and bots let users engage with these tools directly through conversation. This integration gives IT Administrators high fidelity control and prioritization of features.

Power Apps creators can publish their apps directly to their company’s app library in Teams. By the end of 2019, users will be able to pin Power Apps to their Teams left rail, to provide easy access to regularly used apps.

New triggers and actions for Power Automate are available within Teams to streamline the completion of common team and personal tasks, such as scheduling focus time, and automating document approvals.

New features coming to Power BI next year include the ability to create rich adaptive cards in Teams conversations, to help users see and act on their data. An improved Power BI tab experience in Teams will make it easy to select the correct reports..

The American Red Cross is leveraging Power Platform integration with Teams to improve disaster response times.

• New, prebuilt models for AI Builder to add more advanced AI models to Microsoft Power Automate and Microsoft Power Apps.

These new features and products provide the Power Platform with an unmatched set of capabilities that enable everyone to: analyze, act, and automate across their organization, so as to transform businesses from the ground up.

SnapLogic iPasS integration as a service – from Synergy Software Systems.

October 20th, 2019

Business Intelligence Managers/Analysts, Data/ETL Engineers, and Information/Data Architects are tasked with empowering business users to make use of
data to drive smart decisions and innovations. Data-driven initiatives can be challenging considering the explosion of data volumes due to the proliferation of sensors, IoT, and mobile computing.

Moreover, a growing number of groups within the business want access to fresh data.

To fully harness their data, organizations must also have a cloud strategy for their digital transformation efforts, namely to migrate data from
on-premises environments to the cloud. Considering the tremendous business value of unlocking that data, it’s imperative to prioritize and streamline these
data integration and migration projects.

Gone are the days when IT needed hundreds of coders to build extract, transform, load (ETL) solutions and then maintain those by writing more code. Modern integration platforms eliminate the need for custom coding. Now, data integration projects deploy and scale, often as much as ten times faster.

iPaaS platforms ease the pain because they’re designed for flexibility and ease of deployment for any integration project. A drag-and-drop UX coupled with a powerful platform and hundreds of pre-built connectors out of the box.

The connectors are always up-to-date, so the IT organization doesn’t spend an inordinate amount of time maintaining every integration by hand. This saves an incredible amount of time, money, and frustration across the team and projects and greatly reduces risk.

Not all integration platforms are created equal. Some do simple point-to-point cloud app integrations while others transform large and complex data into a data lake for advanced analytics. Some stgill require extensive developer resources to hand-code APIs while others provide self-service, drag-and-drop offerings that can be used by IT and business leaders alike. Some are best for specific tactical projects while others provide a strategic, enterprise-wide platform for multi-year digital transformation projects.

Organizations must address four key steps during the data migration and integration process:
1. Capture data that supports both the known use cases as well as future undefined use cases (think IoT data to support a future machine learning
enabled use case).
2. Conform inbound data to corporate standards to ensure governance, quality, consistency, regulatory compliance, and accuracy for downstream
consumers.
3. Refine data for its eventual downstream application and/or use cases (once its been captured and conformed to corporate standards).
4. Delivery of data needs to be broad and prepared to support future unknown destinations.

For decades, IT has been tasked to manage integration projects by writing tons of custom code. This onerous task is even more complex with the proliferation of SaaS applications, the surge in big data, the emergence of IoT, and the rise of mobile devices. IT’s integration backlog has exploded. Not only is the deployment too much work, but there is a growing cost to maintain all of the integrations.

Deploying a tactical or departmental data warehouse solution should take days, not months. Moreover, enterprise-wide data transformation projects should take months, not years.

The best data integration platforms:
- Support multiple app and data integration use cases across cloud, on-premises, and hybrid deployments
- Offer the flexibility to be used in cloud, hybrid, or on-premises environments, regardless of the execution location
- Provide a self-service user experience aided by AI, machine learning, hundreds of pre-built connectors, and integration pipeline
templates (patterns) resulting in greater user productivity, and faster time-to-integration
- Have an underlying, scalable architecture to grow with evolving data and integration requirements
- Support different data modes such as streaming, event-driven, real-time or batch

The SnapLogic iPaaS offering is functionally rich and well-proven for a variety of use cases. It supports hybrid deployments and provides rich and differentiating features for analytics and big data integration (Hadooplex). Clients score SnapLogic as above average for cloud characteristics, functional completeness, ease of use and ability to meet SLAs.” Gartner

SnapLogic is a U.S.-based integration platform company. In mid-2013, it transitioned from a traditional software business to an iPaaS model with the release of the SnapLogic Elastic Integration Platform which provides a large set of native iPaaS capabilities that target the cloud service integration, analytics and big data integration use cases.

The flagship Enterprise Edition features a set of base adapters (Snaps), an unlimited number of connections and unlimited data volume.

Synergy Software Systems has been an Enterprise Solutions Integrator in the GCC since 1991. We are pleased to announce our formal partnership to represent Snap Logic in the MEA region.

Do you need to integrate with Azure? with SAP Data Warehouse Cloud? with Workday? With Odette compliant auto mamufacturers………..?.

To learn more call us on 009714 3365589

SQL Server 2016 SP2 CU10 – (it fixes CU 9)

October 10th, 2019

SQL Server 2016 SP2 CU10 is essentially a fixed version of CU9.

Microsoft added a note to the KB article to holdoff on CU9, and now…that CU9 KB article page has vanished altogether.

So CU9 is dead to Microsoft, Everything we said about CU9, is replaced by CU10.

Dynamics Ax 2012 and Ax 2009 -time for a Synergy Software Systems Health check?

October 8th, 2019

Many Dynamics Ax customers are still to make the transition to Dynamics 365.
Upgrading an Enterprise erp system needs planning, and executing across multiple companies and geographies needs time and resources. There may be extensive vertical solutions to upgrade from layered code to extensions and he company may already be involved with other projects.

Meanwhile its current systems need to be optimised, maintained and leveraged to support new disruptive challenges. Over time, experienced skilled staff from the initial implementation move on and new staff don’t get quite the same training.. That second phase project didn’t happen.
- Maintenance schedules slip.
- New System managers have not been trained.
- Critical patches and kernel updates have not been applied.
- System setting are no longer appropriate for the new data and transaction volumes and ways of working.
- System response seems slower, there are more problems with record locks and system hang.
- Users and managers get frustrated.
- Auditors question the data.
- Meanwhile cybercrime is at an all time high.

Ax 2009, Ax 2012 RTM, Ax 2012R1 and Ax 2012 R2 are already past end of Microsoft support.

Many Ax 2012 R3 will also not be upgrading for at least another year and need to get more from their system.

Your Dynamics AX ERP system is an important investment that is central to the efficiency and profitability of your business. Determining when and why it is appropriate for your organization to undergo a thorough system audit and health check can be complicated. In some instances, a business may not have the proper resources or expertise to conduct a system analysis.

Business decision makers and managers within an organization are susceptible to overlooking critical issues and process gaps because of their close proximity to the business operations. That is why our unbiased insights are so beneficial.

Our System Health Check for Dynamics AX consists of a thorough analysis of various process-related activities and system hardware and resources to identify the source of performance problems. These include: inadequate hardware, improperly configured resources, bad network architecture or poorly written system customizations.

System Health Check:
Evaluate system performance and resources
Review key configurations
Review the management of SQL, log files and history data.

System Audit:
identify process gaps within the system.
Identify unused features
Review how well the system configuration and account structure support the business needs.
Review user issues, and auditor comments.
Security

Development Audit:
Best practice code checks
Slow running reports and queries.
Batch case and workflow management and performance

User audit:
training level, use of system features, attitude /experience, access controls to do what is needed.
Data audit: errors, consistency checks, orphaned records, accounts balance with sub ledgers

In a few days we show you whether you can move forward with confidence, or how to recover a ‘distressed’ project. We deliver on time and on budget – don’t take our word for it ask our customers, ask Microsoft.

We have helped major companies audit struggling implementations, of Microsoft Dynamics Ax and taken them to the next level.

04336889

Legacy web client for Dynamics 365 CRM will be deprecated. New D365 Unified Client ask Synergy Software Systems, Dubai

October 3rd, 2019

On the 10th September 2019, Microsoft announced the legacy web client for Dynamics 365 CRM will be deprecated. Customers must transition to Unified Interface before October 1, 2020.
This will affect Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Project Service, and Dynamics 365 Marketing customers.
According to Microsoft, they will “continue to provide support, security, and other critical updates to the Dynamics 365 legacy web client until October 1, 2020, but will not release any additional functionality beyond what has already been announced.”
In addition, the following capabilities will also be removed from Dynamics CRM solutions by October 1, 2020:
• Process dialogs
• Task flows
We expect other current functionality to also be deprecated within the next year.
New features include:
• Form Updates
• Entity Based Dashboards
• Business Process Flows
• Role Based Apps and Views
• Navigation and Views
• Panels and Subgrids
• Timelines
• Artificial Intelligence
Contact us for an upgrade analysis. We’ll help you consider the information you need before you transition to the new UI including:
• High-level state of your current CRM system
• Cloud and mobile strategy
• Usability
• List of all third-party ISVs
• User processes
• Tenant analysis
• Deployment methodology
• License changes from 1 Oct 2019

Dynamics 365 release wave 2 October 2019

October 2nd, 2019

In August, Microsoft brought Dynamics 365 2019 release wave 2 to early access. Initially, 74 new capabilities were showcased, targeting various applications that are part of Microsoft’s enterprise resource planning suite of services. These applications include Dynamics 365 for Sales, Marketing, Customer Service, Field Service, Finance and Operations, and Retail, as well as the Power Platform which comprises of PowerApps, Flow, and Power BI.

We recently posted about new licensing changes.
At the same time this latest release wave is now generally availabile,

It brings over 400 new capabilities and feature updates to users – one of the largest ever update plans for Dynamics 365.

Microsoft has invested billions of dollars in AI research to bring insights to everyone in context of the task at hand—a key to transforming from a reactive to proactive organization. New AI-powered insights applications were also released last week, including: Dynamics 365 Product Insights, Commerce, and Connected Store.

Additional capabilities for already existing services were also introduced.

Moreover, Dynamics 365 Fraud Protection is also generally available starting today.

Power BI, gets new features every month. We now have a unified platform for enterprise BI, and self-service analytics for all.
•Unified platform for enterprise BI •Data Protection (Preview)
•Shared and Certified Datasets
•Data lineage capabilities (Preview)
•Open platform connectivity (XMLA Read/Write) (Preview)
•Datasets larger than 10GB in Power BI Premium (Preview)
•Admin usage metrics
•Unattended Power BI template app installation

•Self-service analytics for everyone •New experience for report consumption
•Home customization
•Mobile Home

Other apps on the Power Platform are also have updates, with AI Builder for Powerapps and Flow reaching general availability. Administrators benefit from richer tooling, such as PowerShell Command lets (cmdlets) and the new Power Platform Admin Center.

https://dynamics.microsoft.com/en-us/business-applications/product-updates/

SQL Server 2016 Service Pack 2 SP2 CU9 release

October 1st, 2019

Cumulative Update package 9 (CU9) (build number: 13.0.5470.0) for Microsoft SQL Server 2016 Service Pack 2 SP2 is now aavilablefor download. (It contains fixes that were released after the initial release of SQL Server 2016 SP2.)
SQL Server CUs are certified to the same levels as Service Packs, and should be installed at the same level of confidence. Historical data shows that a significant number of support cases involve an issue that has already been addressed in a released CU.

The CU provides the following fixes and improvements (Referenced from https://support.microsoft.com/en-us/help/4100997/cumulative-update-9-for-sql-server-2016-sp1)

KB4099472 – PFS page round robin algorithm improvement in SQL Server 2016 SQL service
KB4133164 – FIX: Error when a SQL Server Agent job executes a PowerShell command to enumerate permissions of the database Management Tools
KB4086173 – FIX: Access violation occurs when executing a DAX query on a tabular model in SQL Server Analysis Services Analysis Services
KB4131193 – Performance issues occur in the form of PAGELATCH_EX and PAGELATCH_SH waits in TempDB when you use SQL Server 2016 SQL service
KB3028216 – FIX: A crash occurs when proactive caching is triggered for a dimension in SSAS Analysis Services
KB4135113 – FIX: Change tracking record is inconsistent during an update on a table which has a cluster/unique index in SQL Server SQL service
KB4293839 – FIX: TDE database goes offline during log flush operations when connectivity issues cause the EKM provider to become inaccessible in SQL Server SQL security
KB4230730 – FIX: A dead latch condition occurs when you perform an online index rebuild or execute a merge command in SQL Server SQL service
KB4163478 – FIX: An access violation occurs when incremental statistics are automatically updated on a table in SQL Server SQL performance
KB4230306 – FIX: Restore of a TDE compressed backup is unsuccessful when using the VDI client SQL service
KB4163087 – FIX: Performance is slow for an Always On AG when you process a read query in SQL Server SQL service
KB4164562 – FIX: Wrong user name appears when two users log on to MDS at different times in SQL Server Data Quality Services (DQS)
KB4094893 – FIX: Database cannot be dropped after its storage is disconnected and reconnected in SQL Server SQL service
KB4162814 – FIX: An internal exception access violation occurs and the SSAS server stops responding Analysis Services
KB4134541 – FIX: Error in the MDS Add-in for Excel when you use the German version of Excel in SQL Server Data Quality Services (DQS)
KB4132267 – FIX: Deploying a SSAS project in SSDT is frequently unsuccessful in SQL Server Analysis Services in Tabular mode Analysis Services
KB4101554 – FIX: Parallel redo in a secondary replica of an availability group that contains heap tables generates a runtime assert dump or the SQL Server crashes with an access violation error High Availability
KB4098762 – FIX: Hidden parameters are included in reports when the Browser role is used in SSRS 2016 Reporting Services
KB4134175 – FIX: Processing a cube with many partitions generates lots of concurrent data source connections in SSAS Analysis Services
KB4091245 – FIX: Access violation occurs when you query a table with an integer column in SQL Server 2017 and SQL Server 2016 SQL performance
KB4094706 – FIX: One worker thread seems to hang after another worker thread is aborted when you run a parallel query in SQL Server SQL service
KB4058175 – FIX: TDE enabled database backup and restore operations are slow when the encryption key is stored in an EKM provider in SQL Server SQL service
KB4131960 – FIX: An access violation occurs when you execute a nested select query against a columnstore index in SQL Server SQL Engine
KB4094858 – FIX: “An unexpected error occurred” when you use DAX measures in Power BI table visualizations in SQL Server Analysis Services
KB4101502 – FIX: TDE enabled database backup with compression causes database corruption in SQL Server 2016 SQL service

CUs also often include supportability, manageability, and reliability updates.

Before udpate:

- Check compaitbiltiy with your application.
- Test CUs before you deploy to production environments.

Dynamics 365 license changes 1 October 2019 – are you ready?

September 28th, 2019

October 1, 2019 is the effective date for the beginning of Microsoft’s new licensing program for Dynamics 365. While the new pricing model kicks in on October 1, for new customers, existing customers will also transition to the new model at their next annual renewal. For example, if you just completed the annual renewal of your licenses on August 1, your licensing fees will not change until August 1, 2020.

Dynamics 365 will no longer offer multi-application bundles, for Customer Engagement (CE) and Unified Operations (UO) plans. Instead, they will adopt an ‘a la carte’ menu from which to select the licenses of individual apps.

Part of the change involves separately licensing features as ‘base models’ e.g. for Dynamics Finance and Operations Enterprise the enterprise base licensing options will be Supply Chain, or Finance, or Retail. Users who need the functionality of more than one base license can add the same features to an existing base license as an “Attach’ license at a significantly lower cost for the additional attach license.


The licensing for: Talent. and Marketing and Customer Insights are also affected but are a little different;

Microsoft suggests the overall effect will be around a 10% price increase.
Note there are also significant changes to the Power apps licenses.
That of course also reflects their rising costs of providing hosted services and considerable increases in system enhancements. It is however important you carefully consider who needs to use which application and features to ensure your license cost is optimised.

This note only scratches the surface and every Dynamics 365 customer will have a different set of requirements. Don’t wait for your subscription, renewal work with us now to better understand the changes to prepare and budget accordingly.

At the moment no changes have been announced for on premise licensing.
Activity users. Sales Professional, Customer Service Professional, and Team Member licensing will remain unchanged.

There are licensing options for:
• Additional environments
• Additional database capacity
• Additional file storage

Dynamics 365 Add-ons
Subscription add-ons apply across a single tenant; they are not tied to a specific user.
Subscription add-ons can be purchased at any time and remain a part of the subscription for the remainder of the subscription term.

Microsoft Power BI in Dynamics 365 – Dynamics 365 Unified Operations Plan and Dynamics 365 Plan
Users are not provided with any standalone or general-purpose Power BI license or use rights. Customers who require Power BI Pro will need to license and pay for it separately.
The Dynamics 365 Unified Operations applications themselves may embed Power BI content within the service User Interfaces. This is simply a product feature and no Power BI licensing is required to access this content (e.g. view embedded tables and charts)

Additional Common Data Service Capacity Add-ons
Common Data Service platform capacity add-ons gives flexibility to increase the storage capacity associated with your PowerApps subscription in increments of 1GB per additional capacity add-on license.

Subscription storage
Storage corresponding to a customer subscription is tracked against all the Dynamics 365 Customer Engagement Plan application instances associated with the tenant.
The following add-on capacity licenses are available:
• Additional Common Data Service Capacity Add-on:
• Additional Common Data Service File Capacity Add-on
• Additional Common Data Service Log Capacity Add-on

Dynamics 365 for Marketing Additional Contacts Add-on
Dynamics 365 for Marketing is based only on the number of contacts intended to be used for marketing activity and not the total number of contacts in database. Minimum purchase quantities must be met to activate packs. Customers with Dynamics 365 for Marketing included with Customer Engagement Plan application (2K contacts included), are required to purchase the Additional Contacts 8K add-on pack before purchasing any of the other Additional Contacts packs.

Microsoft Social Engagement Additional Posts Add-on
The Additional Posts Add-on may be purchased in increments of 10,000, 100,000, or 1,000,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included quantity of 10,000 posts. All unused posts expire at the end of each month.

Portals and Page Views Add-on
The default Portal provided with Dynamics 365 Customer Engagement Plan application be extended by purchasing licenses for additional portals, for use as a non-production additional production portals. Customers may purchase additional page views.

Dynamics 365 Call Intelligence Add-on
Conversation Intelligence, included capacity for Sales Insights, help sales teams gain insights from conversations with customers. Dynamics 365 Call Intelligence is a capacity add-on for Sales Insights that enables organizations to analyze additional hours of call recordings. Customers may purchase additional capacity (1k hours/tenant/month)

Dynamics 365 for Customer Service Chat Add-on
Customer Service Chat is an add-on capability for the Dynamics 356 Customer Service Enterprise application that helps agents engage in real-time with customers and resolve issues faster. Customer Service Chat is licensed per user and ensures that support agents and end users can interact effectively.

Use of historical Supervisor reporting through Omnichannel Intraday Insights, Omnichannel Chat Insights and Omnichannel Sentiment Insights Dashboards requires Power BI Pro license or higher.

Dynamics 365 for Field Service – Resource Schedule Optimization Add-on
- Resource Scheduling Optimization is an add-on capability for the Dynamics 365 for Field Service application that enables customers to automatically create a schedule for the appropriate resource in SharePoint, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.
-Resource Schedule Optimization is licensed per resource included in the optimization process and will typically be accessed by a scheduler or dispatcher user who will designate any number of resources to be included. Resources may be individuals, such as field technicians or other human resources.
- The add-on license allows for unlimited use of schedule optimization, which may be on a regular cadence such as daily or weekly, or ad-hoc.
-A Dynamics 365 for Field Service license is required for managing the Resource Schedule Optimization.

Dynamics 365 Unified Operations – Order Lines Add-on
The Dynamics 365 for Operations – Order Lines Add-on allows customers to extend the use of their
application by providing a transactional licensing mechanism for indirect access by partners, customers,
connected automated systems, loT devices and bots. Dynamics 365 Unified Operations – Order Lines

For qualifying transaction types, customers will be able to license indirect access on a transactional ‘order line’ basis rather than on a per user basis
• Avoid common multiplexing licensing issues.
• Supports a broader set of external user integrations.
• Enables licensing of automated systems and devices that do not include users (e.g. IoT scenarios)
• Improves licensing cost transparency and predictability
• Ties licensing cost more directly with business outcomes

To be eligible for ‘order lines’ licensing a transaction must:
(i) Be an indirect transaction that utilizes an OData or DIXF integration. Direct usage of the Dynamics application or integrations outside of OData or DIXF may not utilize ‘Order Lines’ licensing.
(ii) Only update data in the tables designated as qualifying for Order Lines.

Dynamics 365 rated highly by Nucleus Research for 2019

September 9th, 2019

Power BI wave 2 Oct 2019 – what’s new preview

August 18th, 2019

The 2019 release wave 2, 2019 release wave 2 -planned to release in the time frame October 2019-March 2020 – brings to market significant new capabilities to enable digital transformation for businesses. For Power BI, these new capabilities include:
Unified platform for enterprise BI
• Data Protection (Preview)
• Shared and Certified Datasets
• Data lineage capabilities (Preview)
• Open platform connectivity (XMLA Read/Write) (Preview)
• Datasets larger than 10GB in Power BI Premium (Preview)
• Admin usage metrics
• Unattended Power BI template app installation

Self-service analytics for everyone
• New experience for report consumption
• Home customization
• Mobile Home

Gartner recognized SnapLogic as a Visionary in its Data Integration Magic Quadrant

August 7th, 2019

Gartner recognized SnapLogic as a Visionary in its Data Integration Magic Quadrant! This comes on the heels of being recognized as a Leader in three top analyst reports for the best integration platform as a service (iPaaS) solutions – the Gartner Magic Quadrant, Forrester Wave, and G2 Crowd Grid.
We believe these collective recognitions testify to the fact that SnapLogic is unrivaled when it comes to integrating cloud applications and on-premises data in one unified platform.

Gartner commended SnapLogic for:
• Our powerful integration convergence and augmented data integration delivery
• Our easy accessibility to diverse user personas
• Our pricing model simplicity and trial version

Synergy Software Systems is a Middle East partner. . This solution speeds up deployment of complex solutions with multiple jntegrations and significantly improves and simplifies the management and maintenance of integrations.

Whether for EDi to Odette standards for the automotive sector, or for streaming high volumes of data, or for ETL processes to bring data from multiple, enterprise systems into a data lake or Enterprise BI or Corporate performance management system, Snap Logic provides a multitude of pre built “Snap integrations: for a low code, configuration approach to integration.

Synergy Software Systems has provided integrated solutions in the region. Digital revolution is proving new opportunities and challenges. Robotic Processes Automation, Predictive analytics, ML AI, IoT, RFID, cloud services, data lakes, and mobility are now standard components of any solution. However digital revolution also requires agility and rapid robust deployment and ease of update and maintenance. Integration ETL, and streaming data from multiple systems at enterprise scale needs a new ‘productized’ low code approach to integration.

Snaplogic is a key tool for successful agile deployment of Enterprise integration, Corporate Performance management, EDI, BI and RPA solutions.

There are already major clients deploying Snap Logic in the UAE.

To learn more . Call us on 00971 43365589