Archive for the ‘Microsoft’ category

Windows- no more security updates for older versions of Windows 10

October 12th, 2019

On Wednesday last week Microsoft warned that organizations running Windows 10 version 1703 will stop getting “quality updates” (security and nonsecurity patches) on Oct. 8, 2019.

Organizations running Windows 10 version 1803 will stop getting quality updates on Nov. 12, 2019.
So our advice is to upgrade to the latest version to continue to get patch support from Microsoft.

Patching systems is more complicated with Windows 10. Microsoft admitted a couple of year ago that it had stopped testing its quality updates when it released Windows 8 and it reduced its app testing. It now follows more of a combination of a DevOps ‘crowd -QA’ feedback approach and its “telemetry” data collection, to hold off delivering potentially problematic upgrades. It hasn’t been a problem-free approach, and there have been failures in delivering problem-free patches. Enterprise organizations also have more complex software environments to patch for in its own testing.

If Microsoft continues as indicated down the road of making Windows a service billed on consumption, then it may have to look close at the relationship between QA and its SLAs

SQL Server 2016 SP2 CU10 – (it fixes CU 9)

October 10th, 2019

SQL Server 2016 SP2 CU10 is essentially a fixed version of CU9.

Microsoft added a note to the KB article to holdoff on CU9, and now…that CU9 KB article page has vanished altogether.

So CU9 is dead to Microsoft, Everything we said about CU9, is replaced by CU10.

Legacy web client for Dynamics 365 CRM will be deprecated. New D365 Unified Client ask Synergy Software Systems, Dubai

October 3rd, 2019

On the 10th September 2019, Microsoft announced the legacy web client for Dynamics 365 CRM will be deprecated. Customers must transition to Unified Interface before October 1, 2020.
This will affect Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Project Service, and Dynamics 365 Marketing customers.
According to Microsoft, they will “continue to provide support, security, and other critical updates to the Dynamics 365 legacy web client until October 1, 2020, but will not release any additional functionality beyond what has already been announced.”
In addition, the following capabilities will also be removed from Dynamics CRM solutions by October 1, 2020:
• Process dialogs
• Task flows
We expect other current functionality to also be deprecated within the next year.
New features include:
• Form Updates
• Entity Based Dashboards
• Business Process Flows
• Role Based Apps and Views
• Navigation and Views
• Panels and Subgrids
• Timelines
• Artificial Intelligence
Contact us for an upgrade analysis. We’ll help you consider the information you need before you transition to the new UI including:
• High-level state of your current CRM system
• Cloud and mobile strategy
• Usability
• List of all third-party ISVs
• User processes
• Tenant analysis
• Deployment methodology
• License changes from 1 Oct 2019

Dynamics 365 release wave 2 October 2019

October 2nd, 2019

In August, Microsoft brought Dynamics 365 2019 release wave 2 to early access. Initially, 74 new capabilities were showcased, targeting various applications that are part of Microsoft’s enterprise resource planning suite of services. These applications include Dynamics 365 for Sales, Marketing, Customer Service, Field Service, Finance and Operations, and Retail, as well as the Power Platform which comprises of PowerApps, Flow, and Power BI.

We recently posted about new licensing changes.
At the same time this latest release wave is now generally availabile,

It brings over 400 new capabilities and feature updates to users – one of the largest ever update plans for Dynamics 365.

Microsoft has invested billions of dollars in AI research to bring insights to everyone in context of the task at hand—a key to transforming from a reactive to proactive organization. New AI-powered insights applications were also released last week, including: Dynamics 365 Product Insights, Commerce, and Connected Store.

Additional capabilities for already existing services were also introduced.

Moreover, Dynamics 365 Fraud Protection is also generally available starting today.

Power BI, gets new features every month. We now have a unified platform for enterprise BI, and self-service analytics for all.
•Unified platform for enterprise BI •Data Protection (Preview)
•Shared and Certified Datasets
•Data lineage capabilities (Preview)
•Open platform connectivity (XMLA Read/Write) (Preview)
•Datasets larger than 10GB in Power BI Premium (Preview)
•Admin usage metrics
•Unattended Power BI template app installation

•Self-service analytics for everyone •New experience for report consumption
•Home customization
•Mobile Home

Other apps on the Power Platform are also have updates, with AI Builder for Powerapps and Flow reaching general availability. Administrators benefit from richer tooling, such as PowerShell Command lets (cmdlets) and the new Power Platform Admin Center.

https://dynamics.microsoft.com/en-us/business-applications/product-updates/

SQL Server 2016 Service Pack 2 SP2 CU9 release

October 1st, 2019

Cumulative Update package 9 (CU9) (build number: 13.0.5470.0) for Microsoft SQL Server 2016 Service Pack 2 SP2 is now aavilablefor download. (It contains fixes that were released after the initial release of SQL Server 2016 SP2.)
SQL Server CUs are certified to the same levels as Service Packs, and should be installed at the same level of confidence. Historical data shows that a significant number of support cases involve an issue that has already been addressed in a released CU.

The CU provides the following fixes and improvements (Referenced from https://support.microsoft.com/en-us/help/4100997/cumulative-update-9-for-sql-server-2016-sp1)

KB4099472 – PFS page round robin algorithm improvement in SQL Server 2016 SQL service
KB4133164 – FIX: Error when a SQL Server Agent job executes a PowerShell command to enumerate permissions of the database Management Tools
KB4086173 – FIX: Access violation occurs when executing a DAX query on a tabular model in SQL Server Analysis Services Analysis Services
KB4131193 – Performance issues occur in the form of PAGELATCH_EX and PAGELATCH_SH waits in TempDB when you use SQL Server 2016 SQL service
KB3028216 – FIX: A crash occurs when proactive caching is triggered for a dimension in SSAS Analysis Services
KB4135113 – FIX: Change tracking record is inconsistent during an update on a table which has a cluster/unique index in SQL Server SQL service
KB4293839 – FIX: TDE database goes offline during log flush operations when connectivity issues cause the EKM provider to become inaccessible in SQL Server SQL security
KB4230730 – FIX: A dead latch condition occurs when you perform an online index rebuild or execute a merge command in SQL Server SQL service
KB4163478 – FIX: An access violation occurs when incremental statistics are automatically updated on a table in SQL Server SQL performance
KB4230306 – FIX: Restore of a TDE compressed backup is unsuccessful when using the VDI client SQL service
KB4163087 – FIX: Performance is slow for an Always On AG when you process a read query in SQL Server SQL service
KB4164562 – FIX: Wrong user name appears when two users log on to MDS at different times in SQL Server Data Quality Services (DQS)
KB4094893 – FIX: Database cannot be dropped after its storage is disconnected and reconnected in SQL Server SQL service
KB4162814 – FIX: An internal exception access violation occurs and the SSAS server stops responding Analysis Services
KB4134541 – FIX: Error in the MDS Add-in for Excel when you use the German version of Excel in SQL Server Data Quality Services (DQS)
KB4132267 – FIX: Deploying a SSAS project in SSDT is frequently unsuccessful in SQL Server Analysis Services in Tabular mode Analysis Services
KB4101554 – FIX: Parallel redo in a secondary replica of an availability group that contains heap tables generates a runtime assert dump or the SQL Server crashes with an access violation error High Availability
KB4098762 – FIX: Hidden parameters are included in reports when the Browser role is used in SSRS 2016 Reporting Services
KB4134175 – FIX: Processing a cube with many partitions generates lots of concurrent data source connections in SSAS Analysis Services
KB4091245 – FIX: Access violation occurs when you query a table with an integer column in SQL Server 2017 and SQL Server 2016 SQL performance
KB4094706 – FIX: One worker thread seems to hang after another worker thread is aborted when you run a parallel query in SQL Server SQL service
KB4058175 – FIX: TDE enabled database backup and restore operations are slow when the encryption key is stored in an EKM provider in SQL Server SQL service
KB4131960 – FIX: An access violation occurs when you execute a nested select query against a columnstore index in SQL Server SQL Engine
KB4094858 – FIX: “An unexpected error occurred” when you use DAX measures in Power BI table visualizations in SQL Server Analysis Services
KB4101502 – FIX: TDE enabled database backup with compression causes database corruption in SQL Server 2016 SQL service

CUs also often include supportability, manageability, and reliability updates.

Before udpate:

- Check compaitbiltiy with your application.
- Test CUs before you deploy to production environments.

Mainstream support for SharePoint Server 2010 ends in October 2020.

October 1st, 2019

Mainstream support for SharePoint Server 2010 will ends this time next year – October 2020.
Microsoft will completely end support for SharePoint Server 2010.

• No critical updates were released in 2017 for SharePoint Server 2010 under extended support.
• No security updates will be developed or released after end of support.
• The operating systems supporting SharePoint Server 2010 are reaching, or have reached end of support.

So its time to consider migration to SharePoint Server 2016 or SharePoint Server 2019 to modernize your infrastructure and take advantage of the latest in content collaboration and portal technologies.

Dynamics 365 license changes 1 October 2019 – are you ready?

September 28th, 2019

October 1, 2019 is the effective date for the beginning of Microsoft’s new licensing program for Dynamics 365. While the new pricing model kicks in on October 1, for new customers, existing customers will also transition to the new model at their next annual renewal. For example, if you just completed the annual renewal of your licenses on August 1, your licensing fees will not change until August 1, 2020.

Dynamics 365 will no longer offer multi-application bundles, for Customer Engagement (CE) and Unified Operations (UO) plans. Instead, they will adopt an ‘a la carte’ menu from which to select the licenses of individual apps.

Part of the change involves separately licensing features as ‘base models’ e.g. for Dynamics Finance and Operations Enterprise the enterprise base licensing options will be Supply Chain, or Finance, or Retail. Users who need the functionality of more than one base license can add the same features to an existing base license as an “Attach’ license at a significantly lower cost for the additional attach license.


The licensing for: Talent. and Marketing and Customer Insights are also affected but are a little different;

Microsoft suggests the overall effect will be around a 10% price increase.
Note there are also significant changes to the Power apps licenses.
That of course also reflects their rising costs of providing hosted services and considerable increases in system enhancements. It is however important you carefully consider who needs to use which application and features to ensure your license cost is optimised.

This note only scratches the surface and every Dynamics 365 customer will have a different set of requirements. Don’t wait for your subscription, renewal work with us now to better understand the changes to prepare and budget accordingly.

At the moment no changes have been announced for on premise licensing.
Activity users. Sales Professional, Customer Service Professional, and Team Member licensing will remain unchanged.

There are licensing options for:
• Additional environments
• Additional database capacity
• Additional file storage

Dynamics 365 Add-ons
Subscription add-ons apply across a single tenant; they are not tied to a specific user.
Subscription add-ons can be purchased at any time and remain a part of the subscription for the remainder of the subscription term.

Microsoft Power BI in Dynamics 365 – Dynamics 365 Unified Operations Plan and Dynamics 365 Plan
Users are not provided with any standalone or general-purpose Power BI license or use rights. Customers who require Power BI Pro will need to license and pay for it separately.
The Dynamics 365 Unified Operations applications themselves may embed Power BI content within the service User Interfaces. This is simply a product feature and no Power BI licensing is required to access this content (e.g. view embedded tables and charts)

Additional Common Data Service Capacity Add-ons
Common Data Service platform capacity add-ons gives flexibility to increase the storage capacity associated with your PowerApps subscription in increments of 1GB per additional capacity add-on license.

Subscription storage
Storage corresponding to a customer subscription is tracked against all the Dynamics 365 Customer Engagement Plan application instances associated with the tenant.
The following add-on capacity licenses are available:
• Additional Common Data Service Capacity Add-on:
• Additional Common Data Service File Capacity Add-on
• Additional Common Data Service Log Capacity Add-on

Dynamics 365 for Marketing Additional Contacts Add-on
Dynamics 365 for Marketing is based only on the number of contacts intended to be used for marketing activity and not the total number of contacts in database. Minimum purchase quantities must be met to activate packs. Customers with Dynamics 365 for Marketing included with Customer Engagement Plan application (2K contacts included), are required to purchase the Additional Contacts 8K add-on pack before purchasing any of the other Additional Contacts packs.

Microsoft Social Engagement Additional Posts Add-on
The Additional Posts Add-on may be purchased in increments of 10,000, 100,000, or 1,000,000 posts per month. On the first day of the month, the number of purchased additional posts is added to the included quantity of 10,000 posts. All unused posts expire at the end of each month.

Portals and Page Views Add-on
The default Portal provided with Dynamics 365 Customer Engagement Plan application be extended by purchasing licenses for additional portals, for use as a non-production additional production portals. Customers may purchase additional page views.

Dynamics 365 Call Intelligence Add-on
Conversation Intelligence, included capacity for Sales Insights, help sales teams gain insights from conversations with customers. Dynamics 365 Call Intelligence is a capacity add-on for Sales Insights that enables organizations to analyze additional hours of call recordings. Customers may purchase additional capacity (1k hours/tenant/month)

Dynamics 365 for Customer Service Chat Add-on
Customer Service Chat is an add-on capability for the Dynamics 356 Customer Service Enterprise application that helps agents engage in real-time with customers and resolve issues faster. Customer Service Chat is licensed per user and ensures that support agents and end users can interact effectively.

Use of historical Supervisor reporting through Omnichannel Intraday Insights, Omnichannel Chat Insights and Omnichannel Sentiment Insights Dashboards requires Power BI Pro license or higher.

Dynamics 365 for Field Service – Resource Schedule Optimization Add-on
- Resource Scheduling Optimization is an add-on capability for the Dynamics 365 for Field Service application that enables customers to automatically create a schedule for the appropriate resource in SharePoint, while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.
-Resource Schedule Optimization is licensed per resource included in the optimization process and will typically be accessed by a scheduler or dispatcher user who will designate any number of resources to be included. Resources may be individuals, such as field technicians or other human resources.
- The add-on license allows for unlimited use of schedule optimization, which may be on a regular cadence such as daily or weekly, or ad-hoc.
-A Dynamics 365 for Field Service license is required for managing the Resource Schedule Optimization.

Dynamics 365 Unified Operations – Order Lines Add-on
The Dynamics 365 for Operations – Order Lines Add-on allows customers to extend the use of their
application by providing a transactional licensing mechanism for indirect access by partners, customers,
connected automated systems, loT devices and bots. Dynamics 365 Unified Operations – Order Lines

For qualifying transaction types, customers will be able to license indirect access on a transactional ‘order line’ basis rather than on a per user basis
• Avoid common multiplexing licensing issues.
• Supports a broader set of external user integrations.
• Enables licensing of automated systems and devices that do not include users (e.g. IoT scenarios)
• Improves licensing cost transparency and predictability
• Ties licensing cost more directly with business outcomes

To be eligible for ‘order lines’ licensing a transaction must:
(i) Be an indirect transaction that utilizes an OData or DIXF integration. Direct usage of the Dynamics application or integrations outside of OData or DIXF may not utilize ‘Order Lines’ licensing.
(ii) Only update data in the tables designated as qualifying for Order Lines.

Dynamics 365 rated highly by Nucleus Research for 2019

September 9th, 2019

Azure Data Share in preview

August 29th, 2019

A brand new product by Microsoft called Azure Data Share was recently announced and is in public preview. It is a simple way to control, manage, and monitor all of your data sharing.

Data which resides in Azure storage can be securely shared between a data provider and a data consumer by copying a snapshot of the data to the consumer’s subscription (called snapshot-based copying, and in the future there will be in-place sharing). It supports ADLS Gen1, ADLS Gen2, and Blob storage, and eventually will support Azure Data Explorer, SQL DB, and SQL DW.

With a few clicks share data with another user that has access to an Azure Subscription and storage account. Dat is copied, and updated and is encrypted during transit. Specify the frequency at which the data consumers receive updates.
- With Azure Data Share, as a data provider, you provision a data share and invite recipients to the data share.
- Data consumers receive an invitation to your data share via e-mail. Once a data consumer accepts the invitation, they can trigger a full snapshot of the data shared you shared them.
- This data is received into the data consumers storage account. Data consumers can receive regular, incremental updates to the data shared with them so that they always have the latest version of the data.
- When a data consumer accepts a data share, they are able to receive the data in a storage account of their choosing. For example, if the data provider shares data using Azure Blob Storage, the data consumer can receive this data in Azure Data Lake Store.

Azure Data Share also provides a way for companies to monetize some of theirvaluable internal data. With all the work done to build a modern data warehouse, why not sell the data to partners and business customers? They will save a ton of time and money trying to create the same data. This needs to be considered in the context of privacy laws like GDPR.

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Skype for Business Online being retired in 2021

August 19th, 2019

Microsoft has stated that, “starting September 1, 2019 ), we will onboard all new Office 365 customers directly to Teams for chat, meetings, and calling.” (only 2 weeks away)

For those of you using Skype for Business On-premises this change will not affect you till July 2021.

Microsoft now feels that Teams provides all the functionality (and then some) that Skype for Business Online provided so they recommend that every Skype for Business Online customer upgrade to Teams.

In Teams Microsoft provides some of the features that aren’t offered in Skype for Business Online

• Dynamic 911 ◦Automatically find a caller’s current location so you can route to a PSAP (Public Safety Answering Point) call center operated by the local government. Dynamic E911 is due by the end of 2019

• Shorter Retention Periods◦Set retention periods to as short a 1 day – this ensures channel and chat data will be removed from all permanent storage locations in the Microsoft Teams service. This feature is also due by the end of 2019

• Teams and Skype Consumer interoperability With this latest feature you will be able to communicate between Microsoft Teams and Skype Consumer by using either chat or calling. This is due to release in Q1 2020

• Contact Center Integration and Compliance Recording
At Microsoft Inspire this year there was an announcement of these Teams partnerships: Five9, Genesys, and NICE, to enable Contact Center solutions. In addition, Compliance Recording will be offered by: ASC, NICE, and Verint!

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Power BI wave 2 Oct 2019 – what’s new preview

August 18th, 2019

The 2019 release wave 2, 2019 release wave 2 -planned to release in the time frame October 2019-March 2020 – brings to market significant new capabilities to enable digital transformation for businesses. For Power BI, these new capabilities include:
Unified platform for enterprise BI
• Data Protection (Preview)
• Shared and Certified Datasets
• Data lineage capabilities (Preview)
• Open platform connectivity (XMLA Read/Write) (Preview)
• Datasets larger than 10GB in Power BI Premium (Preview)
• Admin usage metrics
• Unattended Power BI template app installation

Self-service analytics for everyone
• New experience for report consumption
• Home customization
• Mobile Home

Gartner recognized SnapLogic as a Visionary in its Data Integration Magic Quadrant

August 7th, 2019

Gartner recognized SnapLogic as a Visionary in its Data Integration Magic Quadrant! This comes on the heels of being recognized as a Leader in three top analyst reports for the best integration platform as a service (iPaaS) solutions – the Gartner Magic Quadrant, Forrester Wave, and G2 Crowd Grid.
We believe these collective recognitions testify to the fact that SnapLogic is unrivaled when it comes to integrating cloud applications and on-premises data in one unified platform.

Gartner commended SnapLogic for:
• Our powerful integration convergence and augmented data integration delivery
• Our easy accessibility to diverse user personas
• Our pricing model simplicity and trial version

Synergy Software Systems is a Middle East partner. . This solution speeds up deployment of complex solutions with multiple jntegrations and significantly improves and simplifies the management and maintenance of integrations.

Whether for EDi to Odette standards for the automotive sector, or for streaming high volumes of data, or for ETL processes to bring data from multiple, enterprise systems into a data lake or Enterprise BI or Corporate performance management system, Snap Logic provides a multitude of pre built “Snap integrations: for a low code, configuration approach to integration.

Synergy Software Systems has provided integrated solutions in the region. Digital revolution is proving new opportunities and challenges. Robotic Processes Automation, Predictive analytics, ML AI, IoT, RFID, cloud services, data lakes, and mobility are now standard components of any solution. However digital revolution also requires agility and rapid robust deployment and ease of update and maintenance. Integration ETL, and streaming data from multiple systems at enterprise scale needs a new ‘productized’ low code approach to integration.

Snaplogic is a key tool for successful agile deployment of Enterprise integration, Corporate Performance management, EDI, BI and RPA solutions.

There are already major clients deploying Snap Logic in the UAE.

To learn more . Call us on 00971 43365589

SQL Server 2014 Sp3 mainstream support ended on July 9 – CU4 just released

July 31st, 2019

However Cumulative Update 4 for SQL Server 2014 SP3 has just been released.

https://support.microsoft.com/en-us/help/4500181/cumulative-update-4-for-sql-server-2014-sp3

Office 365 will retire TLS 1.0 and 1.1 starting June 1st, 2020

July 24th, 2019

To provide best-in-class encryption, and to ensure the service is more secure by default, Microsoft is moving all of its online services to Transport Layer Security (TLS) 1.2+

Office 365 will be retiring TLS 1.0 and 1.1 starting June 1, 2020. This means that all connections to Office 365 using the protocols TLS 1.0 and TLS 1.1 will not work so prior to June 1, 2020.

Plan to replace clients and devices that rely on TLS 1.0 and 1.1 to connect to Office 365.

The TLS protocol aims primarily to provide privacy and data integrity between two or more communicating computer applications. It is an IETF standard intended to prevent eavesdropping, tampering and message forgery. Transport Layer Security (TLS), and the deprecated predecessor, Secure Sockets Layer (SSL), are cryptographic protocols that provide communications security over a computer network and the protocols find are uses in applications such as: web browsing, email, instant messaging, and voice over IP (VoIP). Websites use TLS to secure all communications between their servers and web browsers. The latest version – TLS 1.3 – is an overhaul that strengthens and streamlines the crypto protocol.

The work on TLS1.3 started in April 2014, and it took four years and 28 drafts before it was approved in March of 2018. Version 1.3 makes the handshake process faster by speeding up the encryption process. This has a security benefit, and will also improve performance of secure web applications. With TLS 1.2, the handshake process involved several round trips, whereas with 1.3 only one round is required, and all the information is passed at that time. In addition to security improvements, TLS 1.3 eliminated a number of older algorithms that did nothing other than create vulnerabilities.The updated protocol added a function called “0-RTT resumption” that enables the client and server to remember if they have communicated before.

The PCI compliance standards require that any site accepting credit card payments uses TLS 1.2 after June 30, 2018 Services such as PayPal, Authorize.net, Stripe, UPS, FedEx, and many others already support TLS1.2, and have announced that they will eventually refuse TLS 1.0 connections. This means your safest action is to upgrade to TLS 1.2+/3 sooner than later to avoid disruption. It also likely to be a consideration for GDPR compliance in the event of a breach if using an older protocol.

Dynamics 365 license changes – from 1 October 2019

July 22nd, 2019

There was a lot of exciting product and technology news form Microsoft’s Inspire event in Las Vegas this month.
Not so inspiring for many of the audience was the announcement of changes in licensing to take effect as early as 1 October this year.

if you are an existing Dynamics 365 customer on the cloud for any app then you are affected, as are those intending to buy.

For now there is no change to on-premise licenses (some D365 apps are only available on the cloud).

Effective October 1 , 2019, Customer Engagement Plan, Unified Operations Plan, and Dynamics 365 Plan
SKUs will be removed from all price lists. Finance and Operations will be split into individual applications – one for Supply Chain Management, and one for Finance. This change will enable customers to purchase suitable core workload application(s) for individual user
needs going forward.

Core workload Business Applications are Sales, Customer Service, Field Service, Project Service Automation, Supply Chain Management, Finance, Retail, and Talent. The current plan offerings for :Customer Engagement Plan, Unified Operations Plan, and Dynamics 365 Plan be removed from all channels and for all licensing segments.

The new ‘ la carte’ approach is user license (USL) based.

Base license: the first Business Application purchased at the standard price.
Attach licenses are the additional USL application(s) at a flat price of:
$20 per Customer Engagement application
or
$30 per Unified Operations application.

• Each Attach license can only be assigned to a user with the prerequisite Base license.
• When purchasing multiple Business Applications, the Base license must be the higher priced license.
• Each user may only have one Base license.
• Attach license:USL application(s) incrementally purchased after the Base license. Users may have
as many Attach licenses as needed.
• Base and Attach licenses are identical in their core capabilities and are only differentiated in price. .

Business Applications that can’t be purchased as Attach licenses:
Core workload Business Applications:
• Project Service Automation
• Marketing
• Talent
Non-core workload applications:
• Customer Insights
• Microsoft Relationship Sales solution
• Sales Insights
• Marketing Additional Application
Customer Service Chat
• Resource Scheduling Optimization
• comprehensive hiring
• Order Lines
• Forms Pro
• All capacity add-ons

Customers seeking one Business Application per user should only purchase a Base license per user.
Single Business Applications priced between $50-$180 are less expensive than Customer Engagement Plan ($115) or Unified Operations Plan ($190) today.

For existing customers there is no immediate change to customers’ existing agreement. They can true up seats at the renewal anniversary as required. At renewal (after the beginning October 2019), customers must renew on the new Attach construct. They must have a qualified Base license for each user and assign the additional Attach licenses to their multiple application users as required. Its possible that someone will be able to use lower cost licenses.

Supply Chain Management, Finance, and Retail apps have a 20-user minimum purchase requirement. There is a difference between CE and CSA licensing in this respect..

There is no change in dual use rights. Dual use rights vary by application.