Archive for the ‘Microsoft’ category

Microsoft Modern Lifecycle Policy (and Dynamics 365 Finance and Operations)

September 20th, 2017

When you move to Dynamics 365 Finance and Operations, whether on cloud or on premise, ensure your understand the requirements to keep your system updated. The Modern Lifecycle Policy covers products and services that are serviced and supported continuously.

https://support.microsoft.com/en-us/help/30881/modern-lifecycle-policy

The Finance and Operations online service and the Finance and Operations (on-premises) software are covered by the Modern Lifecycle Policy. Licensed customers must stay current with updates to the Finance and Operations online service or the Finance and Operations (on-premises) software in accordance with the following servicing and system requirements:
•Starting with the release of Microsoft Dynamics 365 for Operations version 1611, application versions are supported for three years from the initial date of a major release, as specified in Table 1 later in this topic.

Platform versions are supported for one year . Platform versions maintain backward compatibility. . Critical fixes and non-critical updates are handled in the following way:

Critical fixes – Microsoft may provide a customer with a hotfix for their current platform version of Finance and Operations, or a fix may be provided in the latest platform version of Finance and Operations, at its discretion.

Non-critical updates – Customers must update to the most current Finance and Operations platform version to deploy non-critical updates.

On-premises software update policies

On-premises deployments
The customer is in full control of its on-premises deployments and must follow this policy. The customer is in control of installing updates in its on-premises environments. Microsoft will support the Finance and Operations (on-premises) software through December 31, 2027, at a minimum, but only if the customer keeps the deployed software current according to this policy.

The Finance and Operations (on-premises) software is licensed and supported under the Modern Lifecycle Policy. This policy requires that the customer maintain Software Assurance (SA) or the Enhancement Plan, and that it deploys updates . Customers who want to use the Fixed Support Lifecycle Policy (5+5) must downgrade to Microsoft Dynamics AX 2012 R3.

When a customer lapses on SA or the Enhancement Plan, then it will be eligible only for the perpetual license rights to AX 2012 R3 and must uninstall the Finance and Operations (on-premises) software.

The initial release of the Finance and Operations (on-premises) software will be based on Platform update 8 and the July 2017 update of the application.

For details of what changed with which each update see https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/get-started/what’s-new-changed.

Be aware also if deployed on premise of related products like SQL, Windows, Office, Internet Explorer, Visual Studio, Sharepoint etc that may also need to be upgraded.

Note that both Microsoft Dynamics AX 2012 and Microsoft Dynamics AX 2012 R2 support will end in 2018

Here are some products for which support will end in 2018 start planning:
The following list represents some of the products reaching end of support in the next year. For a comprehensive list of Microsoft products and their lifecycle policy timelines, please search the Microsoft Lifecycle Product Database.
Products Under the Modern Policy Moving to End of Support:
The following products, governed by the Modern Policy, have announced end of support for 2018. There will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates.

Products Under the Modern Policy Moving to End of Support
Effective end dates are shown against each>

Microsoft Azure Mobile Engagement March 31, 2018
Parature, from Microsoft
Microsoft Dynamics Marketing May 15, 2018
Adxstudio Portals v7 October 9, 2018

Fixed Policy Products Moving to End of Support:
The following products will be reaching end of support in 2018. There will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates.

Microsoft Dynamics C5 2014
Microsoft Expression Encoder
Microsoft Office Communications Server 2007, all editions
Microsoft Office Communications Server 2007 R2, all editions
Microsoft Office Communicator 2007
Microsoft Office Communicator 2007 R2
Microsoft Office Communicator 2007 R2 Phone Edition
Microsoft Office PerformancePoint Server 2007
Microsoft PlayReady Server Software Development Kit v. 2.0
Microsoft System Center Data Protection Manager 2007
Microsoft System Center Virtual Machine Manager 2007
Windows Embedded Device Manager 2011
Windows Embedded Device Manager Software Development Kit
Windows 10 Mobile Enterprise, released in November 2015**
Windows 10 Mobile, released in November 2015**

January 9, 2018

FAST Unity 2.5 April 1, 2018
Microsoft SQL Server Compact 3.5
Microsoft Visual Studio 2008, all editions
Microsoft Visual Studio Team System 2008, all editions
Microsoft Visual Studio Team System 2008 Team Foundation Server
Microsoft Dynamics CRM 4.0
Microsoft Office Accounting 2008, all editions
Microsoft System Center Capacity Planner 2007
Microsoft Visual Basic 2008 Express Edition
Microsoft Visual C# 2008 Express Edition
Microsoft Visual Web Developer 2008 Express Edition
Windows Embedded CE 6.0

April 10, 2018

FAST Featured Content 1.3
FAST Recommendations 2.2 April 23, 2018
FAST ESP 5.2 May 9, 2018
FAST ImPulse 5.0 July 1, 2018
Microsoft System Center Mobile Device Manager 2008
Microsoft Search Server 2008, all editions
StorSimple 5000/7000 Series
Windows Web Server 2008
July 10, 2018

FAST ESP 5.3 July 16, 2018
FAST Recommendations 2.5 October 8, 2018
Lync for Mac 2011
Lync Meeting room
Microsoft Enterprise Desktop Virtualization
Microsoft Expression Blend 2
Microsoft Expression Design 2
Microsoft Expression Encoder 2
Microsoft Expression Studio 2
Microsoft Expression Web 2

October 9, 2018

FAST AdMomentum 3 November 2, 2018
Microsoft Forefront Threat Management Gateway, Medium Business Edition November 12, 2018
FAST ImPulse 5.1 December 18, 2018

Products Transitioning from Mainstream to Extended Support: The following products will be moving from Mainstream Support into Extended Support over the next year. Extended Support lasts for a minimum of 5 years and includes security updates at no cost, and paid non-security updates and support. Additionally, Microsoft will not accept requests for design changes or new features during the Extended Support phase.

Products Moving from Mainstream to Extended Support

Microsoft Application Virtualization 5.1 for Remote Desktop Services
Microsoft Application Virtualization 5.1 for Windows Desktops
Microsoft Application Virtualization Hosting 5.1 for Windows Desktops
Microsoft Dynamics NAV 2013
Microsoft Dynamics NAV 2013 R2
Microsoft Hyper-V Server 2012
Microsoft Hyper-V Server 2012 R2
Microsoft Visual Studio 2012 Software Development Kit
Microsoft Visual Studio 2012 Tools for Applications Software Development Kit
Service Bus for Windows Server
Windows 8.1, all editions
Workflow Manager 1.0
Workflow Manager Client 1.0
Workflow Manager Tools for Visual Studio 2012

January 9, 2018

Exchange Server 2013, all editions
Microsoft Access 2013
Microsoft Advanced Group Policy Management 4.0
Microsoft Dynamics AX 2009
Microsoft Dynamics GP 2013
Microsoft Excel 2013
Microsoft HPC Pack 2012
Microsoft HPC Pack 2012 R2
Microsoft Lync 2013
Microsoft Lync Phone Edition
Microsoft Lync Server 2013, all editions
Microsoft Office 2013
Microsoft Office Web Apps Server 2013
Microsoft OneNote 2013
Microsoft Outlook 2013
Microsoft PowerPoint 2013
Microsoft Project 2013, all editions
Microsoft Project Server 2013
Microsoft Publisher 2013
Microsoft SharePoint Foundation 2013
Microsoft SharePoint Server 2013
Microsoft Visio 2013
Microsoft Word 2013
Skype for Business 2015

April 10, 2018

Microsoft Lync 2013 Software Development Kit April 20, 2018
BizTalk Server 2013, all editions
BizTalk Server 2013 R2, all editions
Microsoft BitLocker Administration and Monitoring 2.0
Windows Embedded 8 Standard
Windows Embedded 8.1 Industry Enterprise
Windows Embedded 8.1 Industry Pro

July 10, 2018

Microsoft Audit and Control Management Server 2013
Microsoft Dynamics AX 2012
Microsoft Dynamics AX 2012 R2

Microsoft SQL Server 2012 Parallel Data Warehouse
Windows Embedded Compact 2013
Windows Multipoint Server 2012, all editions
Windows Server 2012, all editions
Windows Server 2012 R2, all editions
Windows Server Update Services for Windows Server 2012
Windows Storage Server 2012, all editions
Windows Storage Server 2012 R2, all editions

October 9, 2018
** = Windows 10 follows the Windows as a Service (WaaS) lifecycle.

Management reporter 2012 CU16 recent hotfixes

September 10th, 2017

Hotfix 3813390 can be downloaded here:

https://mbs.microsoft.com/Files/customer/MgmtReporter/Downloads/Servicepacks/ManagementReporter2012-CU16-Hotfix-3813390-en-us-update.exe

This hotfix addresses the issue where user security may be removed during Company to Company mapping when there is a SQLException.
If a SQLException occurs during the AX 2012 Companies to Company integration task, such as SQL server being offline, then users may be removed from the security groups in Management Reporter Security and from reporting tree definitions.
Once the cause of the SQL exception is corrected, the data mart integration task will complete, and users will once again be synchronized from Dynamics AX and added to Management Reporter Security, except they will have new user IDs.
The users with new IDs are then not added to the groups/trees that they were in previously.
This issue is logged as bug 3813390. Hotfix 3813390 prevents this issue from occurring.


Hotfix 3815274 is an optional hotfix that can be applied to CU16.
It can be loaded to revert a CU16 change with reporting tree rollups.
The hotfix will allow children nodes to be rolled up to a parent that contains a Dimension filter.
Before making any changes, be sure to have a backup of the MRServiceHost.settings.config file.
You can then do the following:
1. Open the Management Reporter Configuration Console.
You will need to be logged in as a user that has the Administrator role in MR, when starting the console.
2.Stop both the Process Service and the Application Service.
3.Navigate to “C:\Program Files\Microsoft Dynamics ERP\Management Reporter\2.1\Server\Services\MRServiceHost.settings.config”
4.Edit the config file in Notepad and then add the following line.
This will change the functionality such that dimension filters on summary tree units will be ignored (pre-CU15 functionality):

This new line should be added before the

1.Save your changes and close Notepad.
2.In the Management Reporter Configuration Console, start the Process Service and the Application Service.
Once the services are restarted, re-generate your reports for the changes to be applied.

Hotfix 3815274 can be downloaded here:

https://mbs.microsoft.com/files/customer/MgmtReporter/Downloads/ProductReleases/ManagementReporter2012-CU16-Hotfix-3815274-en-us-update.exe

SQL Server 2014 SP2 CU7

September 3rd, 2017

The 7th cumulative update release for SQL Server 2014 SP2 is available for download at the Microsoft Downloads site.
Registration is no longer required to download Cumulative updates.

• CU#7 KB Article: https://support.microsoft.com/en-us/help/4032541/cumulative-update-7-for-sql-server-2014-sp2
• Microsoft® SQL Server® 2014 SP2 Latest Cumulative Update: https://www.microsoft.com/en-us/download/details.aspx?id=53592
• Update Center for Microsoft SQL Server: http://technet.microsoft.com/en-US/sqlserver/ff803383.aspx

Windows 10 Fall Creators Update release date

September 3rd, 2017

Microsoft officially confirmed on September 1 that its Windows 10 Fall Creators Update release ) will begin to roll out to mainstream users worldwide starting October 17.
( Lenovo inadvertently revealed yesterday during a product launch at the IFA conference that the Fall Creators Update would arrive starting on October 17.)

Microsoft also will designate a September build of Windows Server 2016′s first feature update (1709) as its “launch” candidate, as the company plans to announce at its Ignite conference in late September. Server 1709 also will likely begin rolling out to users in October.

Windows 10 Fall Creators Update will include a number of new security features for enterprise users.
It also includes support for the Windows Mixed Reality headsets that Microsoft OEM partners will make commercially available October.

The Fall Creators Update also will reintroduce the placeholders concept for OneDrive storage with OneDrive Files on Demand.

Microsoft Dynamics 365 for Sales, Business Edition – ask Synergy Software Systems Dubai

August 30th, 2017

Later this year Dynamics CRM and Dynamics AX will come together to create the Microsoft Dynamics 365 Enterprise edition.

Microsoft Dynamics 365 Business Edition is the set of intelligent Cloud business applications for SMBs with 10-249 employees. (the ‘Dynamics Ax’ part of D365 is targeted at Enterprise companies i.e. above 250 users).
Dynamics 365 Business Edition includes Dynamics 365 for Financials, (which is based the proven Dynamics NAV financials). Microsoft Dynamics 365 for Financials is already available in the USA, Canada and UK, followed by a phased roll out to additional countries.

The Sales and Marketing modules of the Business edition of Dynamics 365 will debut during 2017. CRM Online is now called Dynamics 365 for Sales.

Other than the name Microsoft Dynamics 365 for Sales, Business Edition (I will call it D365SBE) stems from Microsoft CRM Online. Microsoft has really improved and invested in Microsoft Dynamics 365 for Sales Business Edition.The Business edition will be founded on “Project Madeira” (It is in public preview now).

Until this is available SMBs can license Dynamics 365 for Sales from the Dynamics 365 Enterprise Edition at a significantly reduced monthly price per user – until the Business Edition apps are launched.

Leads, Accounts, Contacts, Opportunities, Activities, Marketing Lists, etc. are all expected in the Business Edition when it is released in a few months The pricing is still to be released, expect Microsoft to target at an entry level price around $40 to $65 per user per month.

Mobile and the Outlook app. One click will let you add a contact from whom get an email into to D365SBE. Learn more here:

https://docs.microsoft.com/en-us/dynamics365/get-started/whats-new/customer-engagement/new-in-business-edition

GDPR Affects All European Businesses – What about the G.C.C. and U.A.E.?

August 19th, 2017

See our previous article on this topic for why your company may be affected if you are a branch of a European company, or have branches in Europe, or trade with a European company.

From May 25, 2018, companies with business operations inside the European Union must follow the General Data Protection Regulations (GDPR) to safeguard how they process personal data “wholly or partly by automated means and to the processing other than by automated means of personal data which form part of a filing system or are intended to form part of a filing system.”

The penalties set for breaches of GDPR are up to 4% of a company’s annual global turnover.
For large companies like Microsoft that have operations within the EU, making sure that IT systems do not contravene GDPR is critical. As we saw on August 3, even the largest software operations like Office 365 can have a data breach.

Many applications can store data that might come under the scope of GDPR. the regulation has a considerable influence over how tenants deal with personal data. The definition of personal data is “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”
GDPR goes on to define processing of personal data to be “any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.”

That means that individuals have the right to ask companies to tell them what of their personal data a company holds, and to correct errors in their personal data, or to erase that data completely.

Companies therefore need to:
- review and know what personal data they hold,
- make sure that they obtain consents from people to store that data,
– protect the data,
- and notify authorities when data breaches occur.

On first reading, this might sound like what companies do – or at least try to do – today. The difference lies in the strength of the regulation and the weight of the penalties should anything go wrong.

GDPR deserves your attention.

The definitions used by GDPR are broad. To move from the theoretical to the real world an organization first needs to understand what personal data it currently holds for its business operations, and where they use the data within software applications.

It is easy to hold personal information outside of business applications like finance and erp and crm e.g. inside Office 365 applications, including:
• Annual reviews written about employees stored in a SharePoint or OneDrive for Business site.
• A list of applicants for a position in an Excel worksheet attached to an email message.
• Tables holding data (names, employee numbers, hire dates, salaries) about employees in SharePoint sites.
• Outlook contacts, and emails. Skype business,
• Social media sites
• Loyalty programmes
• T@A systems
• E commerce sites
• Mobile apps e.g. What’s App

Other examples might include contract documentation, project files that includes someone’s personal information, and so on.

What backups do you have of the customer’s data?
What business data do your staff hold on BYOD devices e.g. in What’s App?

Data Governance Helps
Fortunately, the work done inside Office 365 in the areas of data governance and compliance help tenants to satisfy the requirements of GDPR. These features include:
• Classification labels and policies to mark content that holds personal data.
• Auto-label policies to find and classify personal data as defined by GDPR. Retention processing can then remove items stamped with the GDPR label from mailboxes and sites after a defined period, perhaps after going through a manual disposition process.
• Content searches to find personal data marked as coming under the scope of GDPR.
• Alert policies to detect actions that might be violations of the GDPR such as someone downloading multiple documents over a brief period from a SharePoint site that holds confidential documentation.
• Searches of the Office 365 audit log to discover and report potential GDPR issues.
• Azure Information Protection labels to encrypt documents and spreadsheets holding personal data by applying RMS templates so that unauthorized parties cannot read the documents even if they leak outside the organization.

Technology that exists today within Office 365 that can help with GDPR.

Classification Labels
Create a classification label to mark personal data coming under the scope of GDPR and then apply that label to relevant content. When you have Office 365 E5 licenses, create an auto-label policy to stamp the label on content in Exchange, SharePoint, and OneDrive for Business found because documents and messages hold sensitive data types known to Office 365.

GDPR sensitive data types

Select from the set of sensitive data types available in Office 365.
The set is growing steadily as Microsoft adds new definitions.
At the time of writing, 82 types are available, 31 of which are obvious candidates to use in a policy because those are for sensitive data types such as country-specific identity cards or passports.

Figure 1: Selecting personal data types for an auto-label policy (image credit: Tony Redmond)

GDPR Policy

The screenshot in Figure 2 shows a set of sensitive data types selected for the policy. The policy applies a label called “GDPR personal data” to any content found in the selected locations that matches any of the 31 data types.

Auto-apply policies can cover all Exchange mailboxes and SharePoint and OneDrive for Business sites in a tenant – or a selected sub-set of these locations.


Figure 2: The full set of personal data types for a GDPR policy (image credit: Tony Redmond)

Use classification labels to mark GDPR content so that you can search for this content using the ComplianceTag keyword (for instance, ComplianceTag:”GDPR personal data”).

Caveats:
It may take 1-2 week before auto-label policies apply to all locations.
An auto-label policy will not overwrite a label that already exists on an item.

A problem is that classification labels only cover some of Office 365. Some examples of popular applications where you cannot yet use labels are:
• Teams.
• Planner.
• Yammer.

Microsoft plans to expand the Office 365 data governance framework to other locations (applications) over time.
Master data management
What about all the applications running on SQL or other databases?
Master Data Management MDM is a feature of SQL since SQL 2012. However, when you have many data sources then you are relay into an ETL process and even with MDM tools the work is still significant.

If you have extensive requirements then ask us about Profisee our specialist, productized MDM solution built on top of SQL MDM that allows you to do much of the work by configuration.

Right of Erasure
Finding GDPR data is only part of the problem. Article 17 of GDPR (the “right of erasure”), says: “The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay.” In other words, someone has the right to demand that an organization should erase any of their personal data that exists within the company’s records.

Content searches can find information about someone using their name, employee number, or other identifiers as search keywords, but erasing the information is something that probably also needs manual processing to ensure that the tenant removes the right data, and only that data.

You can find and remove documents and other items that hold someone’s name or other identifier belonging to them by using tools such as Exchange’s v Search-Mailbox cmdlet, or Office 365 content searches.
What if the the data ahs to be retained because the company needs to keep items for regulatory or legal purposes, can you then go ahead and remove the items?
The purpose of placing content on-hold is to ensure that no-one, including administrators, can remove that information from Exchange or SharePoint.

The GDPR requirement to erase data on request means that administrators might have to release holds placed on Exchange, SharePoint, and OneDrive for Business locations to remove the specified data. Once you release a hold, you weaken the argument that held data is immutable. The danger exists that background processes or users can then either remove or edit previously-held data and so undermine a company’s data governance strategy.

The strict reading of GDPR is that organizations must process requests to erase personal data upon request.
What if the company needs to keep some of the data to satisfy regulations governing financial transactions, taxation, employment claims, or other interactions? This is a dilemma for IT. Lawyers will undoubtedly have to interpret requests and understand the consequences before making decisions and it is likely that judges will have to decide some test cases in different jurisdictions before full clarity exists.

Hybrid is even More Difficult

Microsoft is working to help Office 365 tenants with GDPR. However, I don’t see the same effort going to help on-premises customers. Some documentation exists to deal with certain circumstances (like how to remove messages held in Recoverable Items), but it seems that on-premises customers have to figure out a lot things for themselves.

This is understandable. Each on-premises deployment differs slightly and exists inside specific IT environments. Compared to the certainty of Office 365, developing software for on-premises deployment must accommodate the vertical and company specific requirements with integrations and bespoke developments.

On-premises software is more flexible, but it is also more complicated.
Solutions to help on-premises customers deal with GDPR are more of a challenge than Microsoft or other software vendors wants to take on especially given the industry focus of moving everything to the cloud.

Solutions like auto-label policies are unavailable for on-premises servers. Those running on-premises SharePoint and Exchange systems must find their own ways to help the businesses that they serve deal with personal data in a manner that respects GDPR. Easier said than done and needs to start sooner than later.

SharePoint Online GitHub Hub

If you work with SharePoint Online, you might be interested in the SharePoint GDPR Activity Hub. At present, work is only starting, but it is a nway to share information and code with similarly-liked people.

ISV Initiatives

There many ISV-sponsored white papers on GDPR and how their technology can help companies cope with the new regulations. There is no doubt that these white papers are valuable, if only for the introduction and commentary by experts that the papers usually feature. But before you resort to an expensive investment, ask yourself whether the functionality available in Office 365 or SQL is enough.

Technology Only Part of the Solution

GDPR will effect Office 365 because it will make any organization operating in the European Union aware of new responsibilities to protect personal data. Deploy Office 365 features to support users in their work, but do not expect Office 365 to be a silver bullet for GDPR. Technology seldom solves problems on its own. The nature of regulations like GDPR is that training and preparation are as important if not more important than technology to ensure that users recognize and properly deal with personal data in their day-to-day activities.

Malicious tech support ads – Windows 10 users beware.

August 13th, 2017

1. On Tuesday, Microsoft’s Malware Protection Center announced that it had learned about new strategies to target those using Windows 10 via links that lead to fraudulent tech support sites.
2. Zdnet reports that the scam involves a series of malicious ads that redirect victims to a fake tech-support page, in which Windows 10 users are presented with a display of fake Blue Screen of Death (BSOD) or other bogus Windows security alerts
3. Once users have clicked on the link that leads to the fraudulent website, they are presented with a host of security-alert popups that aim to drive users to contact the bogus support call center.
To report a scam https://support.microsoft.com/en-us/contactus/

To prevent these kinds of attacks, Microsoft’s Windows 10, Outlook.com, Edge, and Exchange Online Protection include security features to block the fake tech support sites and fraudulent emails.

According to Microsoft, Edge users can prevent dialog loops by blocking a certain page from multiplying.
A new Edge feature gives users the ability to shut down browsers or tabs when facing a suspicious-looking popup message.

According to Microsoft,each month “…at least three million users of various platforms and software encounter tech support scams”.
the scam new techniques introduce a different layer to the mix, and embed links in phish-like emails—and represent a step up from the previous methods used by scammers, potentially leading to a wider pool of victims

Microsoft Social Engagement 2017 Update 1.7 – Ask Synergy Software Systems

August 12th, 2017

Microsoft Social Engagement 2017 Update 1.7 is ready and will be released in August 2017.
New and updated features
Microsoft Social Engagement 2017 Update 1.7 introduces the following features:

Listening and engagement on YouTube
• Get in touch with your audience on YouTube directly from within Social Engagement.
• Users with at least a Responder interaction role can now rate and reply to videos and comments on YouTube.
• Add a social profile for YouTube under Settings > Social Profiles, or get a YouTube profile shared with you before you can interact on this source.
• Additionally, Social Engagement extended the listening capabilities and is now capable of acquiring video posts and comments on YouTube channels.
• Any user with permission to create search rules can create YouTube rules under any search topic and add YouTube channels to gather posts and comments from.
• Keyword-based searches on the video source continue to reside under the keywords rule and now also contain comments for actively discussed video posts.

Resolved issues
In addition to the new features, Update 1.7 addresses the following issues:
• Fixed an issue in the Social Engagement content pack for Power BI that was causing the content pack installation to fail when the Social Engagement solution has no name set (found in Settings -> Global Settings -> Default Preferences). Please download the latest content pack from AppSource to avoid this issue
• Fixed an issue in Social Profiles displaying the wrong icons regarding acquisition usage.
• Fixed an issue for Surface Hub devices where the on-screen keyboard wasn’t shown when defining keyword filters.

August 7th, 2017

The latest upgrade of Dynamics 365 Enterprise for Finance and Operations was more than just a name change.
A major are of enhancement is embedded Powwr BI analytics.

Analytical Workspaces and Business Intelligence Reports (via Power BI) are now directly embedded into the ERP. With these tools, users are able to access powerful, data driven reports without having to leave the Dynamics 365 interface thereby delivering a seamless experience.

Some of the benefits of embedded Analytical Workspaces include:
• Power BI readily available without navigating away from Dynamics 365
• Service Licenses already included in the purchase price for Dynamics 365 for Finance and Operations
• Ability to drill-down past visuals for more in depth data analysis
•Role and task based security for all reports
• Ability to personalize workspaces with a variety of Power BI tiles

With Power Apps you can also view Power BU reports on your mobile devices.

The term embedded business intelligence (BI) refers to experiences that use highly intuitive and fluid visualizations to provide insights that are relevant to a task, so that user is more informed and can make better choices. Embedded BI is used throughout the user interface. At a technical level, building rich visualizations requires a powerful charting framework, and also an efficient way to access aggregated data that enables the display of fluid visualizations. Finance and Operations meets both of these requirements, so that application developers can build rich and deep embedded BI–enabled scenarios.

In Finance and Operations, perspectives reside within the analytics collection in the Application Explorer. Perspectives have undergone a major upgrade and now incorporate the following improvements:
• Model new aggregate models and customize existing aggregate models as a star schema within Application Explorer.
• Modeling for key performance indicators (KPIs) in Application Explorer is supported.
• Model data entities by referencing aggregate models and expose those models to external reporting tools, such as PowerBI, as OData endpoints. Data entities canbe consumed within Microsoft Dynamics 365 for Finance and Operations.
• Consume aggregate models directly in the programming model by using X++ or C# code. You no longer have to write MDX code to consume aggregate data.
• Aggregate data is similar to the behavior of detailed data. For example, aggregate data can be enriched with extended data types (EDTs) and enumerations, and you secure these by using Finance and Operations security concepts.
• By default, aggregate measurements are real-time. A system administrator, can manage the latency of aggregate data and controls based on available resources and business needs, without having to deal with the complexity of scheduling and external tools.
• Finance and Operations perspectives enable easier and more predictable modeling that takes advantage of business concepts that are already available throughout Finance and Operations. This lets developers re-use existing business models, and thus makes the modeling process quicker and easier.

Projects that were generated by using perspectives from Dynamics AX 2012 and later can be upgraded to Finance and Operations metadata equivalents.

Measures are aggregate numbers, such as Total Sales or Number of Orders.
Dimensions are slicers, such as Product, Vendor, or Customer, that help you analyze the measure.

For example, the measure of Total Sales isn’t useful unless it can be sliced by Product, Region, and Customer. Aggregate measurements are the evolution of AX 2012 analysis cubes.
Whereas a cube was based on a multidimensional online analytical processing (OLAP) technology, an aggregate measurement abstracts the underlying technology. Therefore, you no longer have to know about the underlying implementation technology. The underlying technology infrastructure now also takes advantage of improvements with in-memory real-time technology.

The integration of Finance and Operations and Power BI enables data mash-up scenarios that require access to external data sources that are supported through Microsoft Power Query for Excel.

Users can personalize workspaces by embedding tiles that are hosted on PowerBI.com.
Users can also add direct links to reports that are hosted on PowerBI.com.
In this way, users can access and interact with the reports without leaving the application. Power BI content (PBIX files) that partners and ISVs develop can be embedded directly into the application.
PBIX files that are associated with a model file are automatically published in Power BI Embedded as part of the application deployment process.
Additionally, add X++ extensions for embedded reporting scenarios that require the following functionality:+
• Drill-down navigation into detailed pages in response to user interactions
• Report filters that are based on user and session context information, such as company or date range
• The ability to navigate directly to a specific tab on a Power BI report via menu items

If you’re using Microsoft Dynamics 365 for Finance and Operations, Enterprise edition July 2017 update, the following Power BI content is available:
•Actual vs budget Power BI content
•Benefits Power BI content
•Cash overview Power BI content
•CFO overview Power BI content
•Compensation Power BI content
•Cost accounting analysis Power BI content*
•Credit and collections management Power BI content
•Employee development Power BI content
•Financial performance Power BI content*
•Fixed asset management Power BI content
•Learning Power BI content
•Practice manager Power BI content
•Production performance Power BI content
•Purchase spend analysis Power BI content
•Recruiting Power BI content
•Sales and profitability performance Power BI content
•Vendor payments Power BI content
•Warehouse performance Power BI content
•Workforce metrics Power BI content

We have great response from customers to Power BI- and yes it also works with Ax 2012 and other data sources. If you would like to book a place on one of our Power BI training courses then contact us on 0097143365589

Docs.com – New Microsoft documentation portal

August 6th, 2017

Microsoft Corporation has provisioned a new portal for all their application/framework documentation and are also placing the ability to add to that content.

The new docs.microsoft.com rolled out recently for their documentation for each of the following topic groups arranged by product line/focus:
• SQL
• Windows
• Microsoft Azure
• Visual Studio
• Office
• .NET
• ASP.NET
• Dynamics 365
• Enterprise Mobility + Security
• nuget
• Xamarin

So no longer navigate to msdn.microsoft.com. The central portal leads to additional functionality and information sharing not previously offered.

Critical issues from Microsoft July 2017

August 6th, 2017

Issue Alerts:
Critical: Do NOT delete files from the Windows Installer folder.
C:\windows\Installer is not a temporary folder and files in it should not be deleted.
If you do it on machines on which you have SQL Server installed, then you may have to rebuild the operating system and to reinstall SQL Server.

http://blogs.msdn.com/b/sqlserverfaq/archive/2013/04/30/do-not-delete-files-from-the-windows-installer-folder.aspx

Critical: Please be aware of a critical Microsoft Visual C++ 2013 runtime pre-requisite update that may be required on machines where SQL Server 2016 will be, or has been, installed.

https://blogs.msdn.microsoft.com/sqlcat/2016/07/28/installing-sql-server-2016-rtm-you-must-do-this/

If KB3164398 or KB3138367 are installed, then no further action is necessary.
To check, run the following from a command prompt:
powershell get-hotfix KB3164398
powershell get-hotfix KB3138367

If the version of %SystemRoot%\system32\msvcr120.dll is 12.0.40649.5 or later, then no further action is necessary. To check, run the following from a command prompt:
powershell “get-item %systemroot%\system32\msvcr120.dll | select versioninfo | fl”

Power BI updates July-August 2017

August 6th, 2017

Power BI Desktop July Feature Summary
New table & matrix visuals are now generally available;
Easier to drill on either the rows or columns;
Power Bi now honours new lines in content, either when it’s in the data you load from source or when you specify it in a DAX function.
Custom visuals store is brought into the Power BI Desktop. From the Home ribbon, open the store, to browse visuals and add those to your Desktop.
◦ Responsive layout for visuals (preview)
◦New waterfall chart option – breakdown
◦ Bidirectional cross filtering for DirectQuery is now generally available
◦ Quick measures from the community: Star rating, Concatenated list of values
◦ Add Column from Examples enhancements

https://powerbi.microsoft.com/en-us/blog/power-bi-desktop-july-feature-summary-2/

Responsive visualizations are also coming to Power BI
Power BI responsive visualizations change dynamically to display the maximum amount of data and insight, no matter the screen size.
As a visualization changes its size, Power BI prioritizes the data view, for example removing padding and legend tweaks such as moving the legend to the top of the visualization – automatically, so the visualization remains informative and beautiful even as it gets smaller.

Microsoft 365 – August 2017 – ask Synergy Software Systems, Dubai

July 31st, 2017

At Inspire, earlier this month Satya Nadella unveiled Microsoft 365, which brings together Office 365, Windows 10 and Enterprise Mobility + Security, delivering a complete, intelligent and secure solution to empower employees. It represents a fundamental shift in how we will design, build and go to market to address our customers’ needs for a modern workplace.

Microsoft introduced Enterprise and Business editions. It’s in public preview on 2nd August 2017, and will. generally available in autumn 2017, priced at $20 per user per month.

– Enterprise edition replaces Secure Productive Enterprise and will be available as an E3 or E5 plan from 1st August 2017.

– Business edition is new, and is aimed at organizations with less than 300 users who want Office 365 Business Premium with security/management features from Windows 10 and EMS, as well as some new applications such as Microsoft Connections.

The workplace is transforming—from changing employee expectations, to more diverse and globally distributed teams, to an increasingly complex threat landscape. A new culture of work emerging as companies look to empower their people with innovative technology. Think of Dubai’s ‘smart government” and trends like SMAC and BYOD.

Think also of the challenges for security in this ‘brave new world’ of organised ransomware and phishing attacks. With more than 100 million commercial monthly active users of Office 365, and more than 500 million Windows 10 devices in use, Microsoft 365 helps companies to empower their employees, to unlock business growth and innovation, while keeping the enterprise secure.

1, 2017.

Microsoft 365 Enterprise is built on the foundation of the highly successful Secure Productive Enterprise, which grew seats by triple digits in the last year.

Microsoft 365 Business is designed for small- to medium-sized businesses with up to 300 users and integrates Office 365 Business Premium with tailored security and management features from Windows 10 and Enterprise Mobility + Security. It offers services to empower employees, safeguard the business and simplify IT management.

Microsoft 365 Business:
• Helps companies achieve more together by better connecting employees, customers and suppliers.
• Empowers employees to get work done from anywhere, on any device.
• Protects company data across devices with always-on security.
•Simplifies the set-up and management of employee devices and services with a single

Dynamics 365 (CRM) what’s new July 2017 – our favourites

July 22nd, 2017

A few of our favourite new features:

Dynamics 365 for Finance and Operations -July 2017 update – huge enhancements – ask Synergy Software Systems, Dubai

July 15th, 2017

In addition to the name change, and the release of an on-premise version there are significant improvements in many areas.
• A new attribute framework is extended to support configuration-driven development for customer and sales order entities – add new fields without coding.

• New tools and templates are released to speed up implementation, and to reduce possibility of and thus to also reduce risk

• Many new code extension capabilities to support the move from over-layering.

• Many new Power BI content packs – Power bi is now pervasive and licenses for use in Ax are now free for Ax users using out of the box Power BI content. here some examples for Sales.

• Sales mobile app – View sales order details, sales order lines, status, customer contact information, order taker contact information, and historical shipping transactions. This app will empower salespeople to gain valuable insights into customer information and sales orders at any time and in any place.

• Expense management mobile app and greatly enhanced features for Expense management.

• Many, many functional enhancements. For example a new data validation workspace e.g. Credit control workspace with many new credit control features, Cost Accounting -many new features. And much, much, more in retail, master planning, Project Accounting, Vendor Collaboration …….. .

The Prospect to cash integration capabilities deliver first party integration between Dynamics 365 for Operations and Dynamics 365. This solution leverages the strengths of the individual Dynamics 365 components and connects them via Common Data Service. While the data is flowing seamlessly between Dynamics 365 for Operations and Dynamics 365 for Sales, customers can carry out sales and marketing activities in Dynamics 365 for Sales and handle the order fulfillment with inventory management in Dynamics 365 for Operations.

If you are considering Dynamics 365 for Finance and Operations then take another look – it keeps getting better and better.

To learn more about Synergy Software and its more than 15 year’s of experience in implementing Dynamics Ax (since version 2.5) call 00971 4 3365589

Please note that our Dynamics Ax 365 for Operations and Finance modules for localised GCC HR and Payroll are also now available.