Archive for the ‘Technology’ category

RPA interest in UiPath grows and grows -ask Synergy Software Systems

April 5th, 2020

Interest in Ui Path RPA grows and grows.

Dynamics 365 and the power platform – don’t get left behind,

April 4th, 2020

What is PowerApps?

PowerApps is an application development platform that is part of the broader Microsoft Power Platform, with capabilities that are both built on and that utilize Azure cloud services.

Dynamics 365 for Sales, Service, Field Service, Marketing, and Talent are all built natively on the platform.

PowerApps, users can build their own custom line of business applications using Azure cloud services to scale from personal use to enterprise-level using little-to-no code and running both mobile or desktop devices. There are two types of applications: Canvas and Model-Driven.

Canvas Apps

Canvas apps are built without code and are configured using a drag-and-drop UI similar to PowerPoint. This gives users a high-level of control over the user experience and can make the interface clean and intuitive. These apps are meant for simple and specific use-cases, such as submitting an expense report and can connect to both Microsoft (Sharepoint, SQL, etc.) and non-Microsoft (Twitter, Dropbox, etc.) data sources.

Model-Driven Apps

Model-driven apps are built using the Dynamics 365 framework and can only connect to the Common Data Service as their data source. These applications are more suited to complex scenarios with multiple functions and utilize the Unified Interface UX.

How does this relate to Dynamics 365?

As it is also on the common data service, Dynamics 365 is a datasource that can be surfaced into a PowerApp for users to interact with without having to learn how to use and navigate Dynamics 365!

Apps can also be embedded into applications that users currently use, such as SharePoint and Teams.

The Microsoft Power Platform – is empowering millions of people to achieve more. Why not you?

Microsoft 365, Dynamics 365, and the Power Platform on top of what we’re doing with Azure is the core of what we are doing as a company vis-à-vis I would say our commercial customers – businesses of all sizes, whether it’s small business, large business, whether it’s in an emerging market or in a developed market. Satya Nadella

RPA – how UI path is helping the fight against covid-19

April 4th, 2020

Examples of customers using automation to respond to an unprecedented challenge with drastic shifts in demand .

For details of these and many other uses see

RPA and hyper-automation in 2020 with Synergy Software Systems

April 4th, 2020

RPA market is driving digital change and the RPA market itself is also undergoing disruption.

There is a slew of new offerings, vendors, and models are emerging. ,

Gartner projects that this renaissance in RPA is part of the bigger trend of hyperautomation.”

and that …. “Hyperautomation refers to an approach in which organizations rapidly identify and automate as many business processes as possible. It involves the use of a combination of technology tools, including but not limited to machine learning, packaged software and automation tools to deliver work.”

“By 2024, organizations will lower operational costs by 30% by combining hyperautomation technologies with redesigned operational processes.”

Find out what hyperautomation means for your business and get key insights and recommendations on how to stay ahead of this trend by reading Gartner’s latest research on 2020 predictions for RPA.

Get your copy of the report now and get hyperautomation ready. Gartner Predicts 2020: RPA Renaissance Driven by Morphing Offerings and Zeal for Operational Excellence, Stephanie Stoudt-Hansen, Frances Karamouzis, Arthur Villa, Saikat Ray, Rob Dunie, Nicole Sturgill, Laurie Shotton, Derek Miers, Fabrizio Biscotti , 10 December 2019

SQL Server 2016 SP2 Cumulative Update 12

April 1st, 2020

SQL Server 2016 SP2 Cumulative Update 12 contains some useful fixes:

SQL Server can shut down when you hit the max number of sessions
SQL Server can shut down due to lock conflicts during error message processing
“SQL Server crashes frequently” when you check a clustered columnstore index for corruption
AGs may have “interruption” – I guess that means the AG stops replicating, but it’s not clear from the KB article.
Stack dumps when transaction replication has a heavy workload on the publication database
Stack dumps when you query persisted computed columns
Stack dumps when you run a batch mode query with multiple joins (that’s columnstore indexes in 2016)
Scalar functions run slower than they did on SQL Server 2008 R2
Non-yielding scheduler when the primary AG replica runs low on memory
AG may think there’s a missing log block when the database isn’t very active
AG automatic seeding may fail
AGs with persistent log buffers: “all of the secondaries in the AG become unavailable”
Change tracking auto cleanup causes access violations and stack dumps
Access violations when Extended Events tries to capture query text on busy servers
Error when stored proc in database A pulls data from database B while being audited in database C
Stack dumps when you alter database-scoped configurations
Incorrect statistics histograms when they’re updated in parallel – which also means that after you apply this CU, you should probably update your statistics.
There’s also a new feature: the default system health Extended Events session can store way more data now, AND you can edit how much it holds!

Remote and home working

March 25th, 2020

Remote work is ever more popular due to the rapid technological

Organizations that adopt this model must allow their resources to be accessed by employees remotely. I

Benefits of remote work opportunities
This model has opened a range of benefits for both employees and employers. This model provides a suitable work-life balance for employees. The productivity of the employees sometimes increases substantially when they can work within their comfort zone. and are not fatigued with rush hour traffic. Collaborative working is much easier for dispersed groups with solutions like Microsoft Teams.Teams has already sold more than 1 million licences this year, as the coronavirus makes remote working a necessity.

Enabling remote work options to employees, a business can reduce risk of virus spread and shut down offices or skeleton staff and save on infrastructure and utility expenses.

Employees save on commuting expenses and reduce exposure to the virus or risk of transmitting to others. With schools closed for an uncertain period, and flights to and from home countries curtailed, right now it a necessity for many to work from home

Challenges with working remotely
There are a few common concerns with remote work. One of the concerns is the difficulty in managing remote workers and their work, as without direct supervision.

Any communication or access issues to the company application tools and software for remote workers can cause a sense of isolation and frustration for the employees.

Data security is another area of concern when company mission-critical applications are hosted in the Cloud for remote access. In this regard, the virtualization of applications and desktop environments creates easier and safer ways of remote access without the chance of critical data being compromised. However, not every virtualization solution is feature-rich, cost-effective, and at the same time easy to install.

Parallels® Remote Application Server (RAS) is a cost-effective virtualization software solution to deliver mission-critical virtual applications and desktop environments to end-user devices anywhere in the world.

We offer a FAST TRACK package to enable you to deploy Parallels RAS and extend remote access to any users in your organization,to maintain business continuity. You can quickly:

- Utilize Remote PC functionality in Parallels RAS.

- Use Parallels RAS out-of-the-box with multi-cloud deployments to publish virtual apps and desktops, such as Microsoft Azure and Amazon Web Services (AWS).

- Leverage on-premises infrastructure to quickly publish applications and desktops using our RD Session Host configuration wizard.

- Intuitive and seamless user experience (UX) on any device, allowing employees to access their workspace from anywhere, on any device, anytime.

- Enhanced data security with tools to help your organization monitor and secure applications, desktops and data in multi-cloud environments.

- Scale your IT infrastructure on-demand - quickly adapt to continuous workplace changes and demands for new applications or desktop types.

Supports multi-cloud deployments by offering fast, scalable, and reliable access to corporate applications from virtually anywhere.

The FAST TRACK package:

- Will not auto-renew unless you want to extend its use
- Will auto-expire at the end of term

A best-in-class user experience on any device—including HTML5 browsers, iOS and Android—retains your workforce productivity even on the go.

Parallels Client provides a local workspace–like experience on any device, keeping employees' productivity high no matter the device they use. Enable employees on the move to use the native touch gestures they know—swipe, drag, tap to click, zoom—with any Windows application on their mobile devices.

Parallels HTML5 Client provides a rich workspace experience, including support for local peripherals and file drag-and-drop. Employees can continue working on active applications and desktops even when switching networks. The HTML5 Client can be customized to fit specific departments or user demands.

Parallels Client permits multiple applications to run on your device. Different files can be kept open, allowing you to switch between them on demand. Functionality such as copy and paste can be used, including native gestures like swiping left or right to switch between applications and files.

Parallels RAS enables printing from any device, utilizing local printers without any configuration needed. The universal printer driver receives the printing job, compresses it and sends it back to the local device. There is no need to install local printer drivers when using Parallels RAS Universal Printing.

href="http://www.synergy-software.com/blog/wp-content/uploads/2020/03/parallels1.png">

- 24/7 access to your applications and files. Because the unexpected happens all the time.

- One simple tap on your mobile device, and you’re connected reliably to your computer.

- Access it from any other computer through a browser and your secure Parallels account.

- Navigate your hard drive easily to find a file or photo, then copy or open it with a tap.

Test the seamless web access UX on our HTML5 Live Demo.

Contact us now for more information. 009714365589

UIPath – Leader in The Forrester Wave™: Robotic Process Automation, Q4 2019,

March 24th, 2020

UiPath has been recognized as a Leader in The Forrester Wave™: Robotic Process Automation, Q4 2019. It achieved the highest possible scores in the Strategy and Market Presence categories, and also the highest position of all evaluated vendors in the Current Offering category.

UiPath Enterprise RPA Platform, responsible for millions of business-critical automations now includes powerful, embedded analytics.

Use UiPath Insights measure, report and align RPA operations with strategic business outcomes.

Counterstrike against Necurs, a massive botnet

March 12th, 2020

Microsoft and an international consortium of partners this week launched a counterstrike against Necurs, a massive botnet that Microsoft had been observing and analyzing for nearly eight years.

Botnets are packs of hundreds, thousands or millions of PCs, sometimes called zombies, that have been infected with malware and are under the command and control of malicious actors. Under-patched and out-of-support Windows 7 computer can be infected with a Trojan that enlists that computer in various nefarious schemes. The zombie PC’s owner may notice nothing at all, or sometimes suspect a decline in performance. According to Microsoft, Necurs has had a role in a lot of those nefarious schemes.

Believed to be controlled by criminals in Russia, the botnet is also thought to have been used directly by its owners, as well as rented out as a botnet-as-a-service fy. One of its highest-profile roles was aiding in distribution of the GameOver Zeus banking trojan.

In the years since it first came to the attention of security researchers in 2012, the network has infected as many as 9 million computers globally. It has left its nasty digital fingerprints on pump-and-dump stock scams, fake pharmaceutical spam, Russian dating scams, Internet-based computer attacks, credential theft schemes, data theft attempts, cryptomining and, of course, ransomware. While botnets can be a key component of distributed denial-of-service (DDoS) attacks and Necurs has DDoS capabilities, Microsoft says that particular use for the botnet has not been documented.

BitSight, a cyber risk management platform provider that worked closely with Microsoft on the Necurs problem. alleged “From 2016 to 2019, it was the most prominent method to deliver spam and malware by criminals and was responsible for 90% of the malware spread by email worldwide,”

Microsoft on March 5 got an order from the U.S. District Court for the Eastern District of New York to take over the systems inside the United States that are used by Necurs for malware distribution and computer infections.

Microsoft and its partners crafted a sophisticated response built on the technical specifics of the Necurs botnet. Having studied the algorithm that Necurs uses to generate new domains, Microsoft used its considerable technical resources to jump ahead of the botnet .e to accurately predict over six million unique domains that would be created in the next 25 months,”wrote Tom Burt, Microsoft corporate vice president for customer security and trust, in a blog post.

The main counterstrike was launched Tuesday from what a detailed New York Times account described as an “eerily empty Microsoft campus” due to most workers having been ordered home to prevent the spread of the coronavirus.

” “Microsoft is also taking the additional step of partnering with Internet Service Providers (ISPs) and others around the world to rid their customers’ computers of malware associated with the Necurs botnet.”

As a concrete step, Microsoft is pointing users to the Microsoft Safety Scanner to help wipe their computers of malware, including Necurs.

Microsoft executives were resigned that any drops in spam, malware and cyberattacks would be temporary at best. In the NYT article, executives described the effort — sadly and accurately — as a game of whack-a-mole.

Cybercriminals are distributing malware using fake security certificate update requests

March 6th, 2020

Cybercriminals are distributing malware using fake security certificate update requests displayed on previously compromised websites, attempting to infect potential victims with backdoors and Trojans using a malicious installer.

The attackers bait their targets with a “NET::ERR_CERT_OUT_OF_DATE” error message presented within an iframe displayed over the site’s actual contents and asking them to install a security certificate that to allow their connection to succeed.

Security certificates (also known as digital certificates or identity certificates) are issued by Certification Authorities (CAs) and used to encrypt the communication between a user’s browser and a website’s server.When digital certificates are out of date and not renewed, web browsers display a notification letting the users know of the decrease in the security of their connection to the website.
Malware campaign active for at least two months

Security researchers at Kaspersky found the earliest signs of this campaign dating from January 16, 2020, with various types of websites being compromised and used to deliver malware to victims, from auto part stores to the site of a zoo.

The alarming notification consists of an iframe — with contents loaded from the third-party resource ldfidfa[.]pw — overlaid on top of the original page, The URL bar still displays the legitimate address.”
The code injected by the operators behind this campaign as a jquery.js script overlays the malicious iframe with the exact same size as the compromised webpage.

The iframe content is loaded from the address https[:]//ldfidfa[.]pw//chrome.html. As a result, instead of the original page, the user sees a seemingly genuine banner urgently prompting to install a certificate update.
If the targets fall for the attackers’ tricks and click the “Install (Recommended)” button under the fake warning message, they will download a Certificate_Update_v02.2020.exe binary that will infect them with malware instead of solving the made-up security certificate error.

Kaspersky discovered while monitoring these attacks that the victims will get infected either with the Buerak Trojan downloader that will download and install more malware onto infected computers. The Mokes backdoor was also spread as a malicious payload during early-January and used by the attackers to download additional malware, to steal the victims’ user credentials, capture keystrokes, records ambient audio every 5 minutes, as well as take screenshots and intercept information entered in the web browser.

Microsoft’s free cloud-to-cloud migration tool, Mover, available to Microsoft 365 customers worldwide,

March 3rd, 2020

Microsoft’s free cloud-to-cloud migration tool, Mover, is “now available to Microsoft 365 customers worldwide,” Microsoft announced earlier this month. Mover is both a tool (a Web app that runs in a browser) and the name of the company based in Edmonton, Alberta, Canada that Microsoft bought in October. Typically, it’s used to move content and file shares from a cloud service to Microsoft’s OneDrive and SharePoint Online services.

The Mover migration tool can be used by organizations as a “self-service” solution for moving so-called “third-party” (non-Microsoft) cloud-based content to Office 365 services. Mover and Microsoft’s FastTrack partners also offer migration support services for some organizations.

The Mover tool supports other cloud services, as well. Box, Dropbox, Egnyte, Google G Suite and Amazon WorkDocs are supported. It’s described by Microsoft as a free tool for all Microsoft 365 customers. Likely, Mover is not a free tool when moving content to non-Microsoft cloud services, though.

Currently, Mover doesn’t have support for Office 365 government cloud moves, according to Microsoft’s announcement.

Microsoft’s FastTrack partner service, offering onboarding and migration support for moves to Microsoft 365 services, uses both the Mover tool and the SharePoint Migration Tool (SPMT), . FastTrack can be used by all Microsoft 365 subscribers and by Office 365 subscribers with more than 150 seats, according to this Microsoft FAQ document.

. Mover is just for cloud-to-cloud migrations. SPMT is used for moving SharePoint Server content (on the customer’s servers or “premises”) to SharePoint Online. Currently, the SPMT supports moving SharePoint Server 2013 and SharePoint Server 2010 content. Sometime this year, Microsoft expects to also have support in the SPMT for moving SharePoint Server 2016 and SharePoint Server 2019 content.

Microsoft introduced its Migration Manager tool during the November Ignite talk. Migration Manager, accessible via the SharePoint Admin Center portal, is still at the preview stage.

Currently, Migration Manager “does not support the migration of content from SharePoint Server,” according to the document (although that’s part of Microsoft’s stated roadmap plans). In addition, Migration Manager “currently supports only the migration of file shares.”

Migration Manager is designed to solve the difficulties that organizations have when carrying out SharePoint migrations across multiple machines. It’s used to set up clients and create a list of migration tasks. Migration Manager also has reporting capabilities, and it permits IT pros to monitor the progress of a migration.

Microsoft’s three migration tools — Mover, SPMT and Migration Manager — are somewhat siloed. Microsoft’s general aim is to make large migrations easier for organizations, .

SQL Server 2016 SP2 Cu12 is available

March 1st, 2020

There’s a new feature: the default system health Extended Events session can now store a lot more data and you can edit how much it should hold.

Several hotfixes
• SQL Server can shut down when you hit the max number of sessions
• SQL Server can shut down due to lock conflicts during error message processing
• “SQL Server crashes frequently” when you check a clustered columnstore index for corruption
• AGs may have “interruption”
• Stack dumps when transaction replication has a heavy workload on the publication database
• Stack dumps when you query persisted computed columns
• Stack dumps when you run a batch mode query with multiple joins (that’s columnstore indexes in 2016)
• Scalar functions run slower than they did on SQL Server 2008 R2
• Non-yielding scheduler when the primary AG replica runs low on memory
• AG may think there’s a missing log block when the database isn’t very active
• AG automatic seeding may fail
• AGs with persistent log buffers: “all of the secondaries in the AG become unavailable”
• Change tracking auto cleanup causes access violations and stack dumps
• Access violations when Extended Events tries to capture query text on busy servers
• Error when stored proc in database A pulls data from database B while being audited in database C
• Stack dumps when you alter database-scoped configurations
• Incorrect statistics histograms when they’re updated in parallel – which also means that after you apply this CU, you should probably update your statistics.

Cumulative updates (CU) are now available at the Microsoft Download Center.

Only the most recent CU that was released for SQL Server 2016 SP2 is available at the Download Center. Each new CU contains all the fixes that were included togetrher with the previous CU for the installed version or service pack of SQL Server.
•Microsoft recommends ongoing, proactive installation of CUs as they become available: •SQL Server CUs are certified to the same levels as Service Packs, and should be installed at the same level of confidence.
•Historical data shows that a significant number of support cases involve an issue that has already been addressed in a released CU.
•CUs may contain added value over and above hotfixes. This includes supportability, manageability, and reliability updates.

•Just as for SQL Server service packs, we recommend that you test CUs before you deploy them to production environments.
•We recommend that you upgrade your SQL Server installation to the latest SQL Server 2016 service pack.

UIPath recognition award for Synergy Software Systems, Dubai

February 25th, 2020

Synergy today was awarded the first Gold Partner status earned in the Middle East, and recognised as the Partner for its high number of implementations with its own certified resources.

The award was made at the Annual Partner Kick off at the Marina Address Hotel today, which focused on hyper-automation.

Microsoft’s Office App for iOS and Android phones

February 22nd, 2020

Microsoft’s new Office App for iOS and Android phones is now generally available worldwide, the company announced this week.

The Office App for phones can be downloaded from the Apple store for iOS devices, or from the Google Play store for Android devices.

The app is also “available for download on Android tablets with limited support,” but it’s not fully optimized yet, Microsoft’s announcement explained.

The Office App combines Excel, PowerPoint and Word into a single downloadable application that’s said to take up less space on a mobile device, and is optimized for smartphone activities.

Internet Explorer 10 browser on both Windows Server 2012 and Windows Embedded 8 Standard support to end on 11 Feb 2020.

February 4th, 2020

Support for the Internet Explorer 10 browser on both Windows Server 2012 and Windows Embedded 8 Standard is due to end on Feb. 11, 2020.

That means the end of free patch support for IE 10,all updates, paid assisted support options, and technical content updates for Internet Explorer 10 will be discontinued though the browser will still continue to run.

That will make IE 10′s at risk and organizations using Windows Server 2012 or Windows Embedded 8 Standard should upgrade to Internet Explorer 11.

Microsoft will push down IE 11 via the Windows Update service as an “Important” update to Windows Server 2012 and Windows Embedded 8 Standard users. Important updates typically are automatically installed for organizations that use the Windows Update service without management controls. IE 11 also will arrive as an “Optional” update for those Windows users that use Window Server Update Services to manage Microsoft’s updates.

Enterprise Mode can emulate IE 10 behaviors within the IE 11 browser.

For Windows Server 2012 and Windows Embedded 8 Standard, the end of “extended support” dates will be Oct. 10, 2023 and July 11, 2023, respectively. Microsoft changed its browser support policy with effect from January 2016, and only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates.

IE 11 however was released on Nov. 13, 2013, which didn’t result in an end to IE 10 because the new policy took effect in, 2016. The IE 11 browser will be the last and the new Chromium-based Microsoft Edge browser should be compatible with all supported versions of Windows and macOS, which implies that the new Edge browser will run on the Windows Server 2012 and Windows Embedded 8 Standard OSes.

Currently Chromium Edge preview looks a promising ‘zippy’ new browser that seems to perform better than IE, Edge, Bing, or Chrome.

Microsoft Edge based on Chromium – Release Milestone

January 28th, 2020

The first “stable” release of Microsoft’s Chromium-based Edge browser is now commercially available, Microsoft announced recently.
This new Edge browser (version 79) is based on the open source Chromium Project’s engine, largely fostered by Google, which is also central to Google’s Chrome browser.

Microsoft kicked is now a Chromium Project code contributor. The older EdgeHTML-based Edge browser still exists (Microsoft now calls it “Microsoft Edge legacy”), and it is going to get replaced at some point by the new Chromium-based version.

The new Edge browser is currently available for “all supported versions of Windows and macOS in more than 90 languages” and also is available for use on Android and iOS systems. Capabilities for Microsoft Edge including AAD support, Internet Explorer mode, 4K streaming, Dolby audio, inking in PDF, Microsoft Search in Bing integration, support for Chrome-based extensions, and more.

. When you do make the switch, your favorites, passwords, form fill information and basic settings will carry over to the new Microsoft Edge without you having to do anything. IT administrator, will need to download an offline deployment package to pilot within a corporate environment—the new Microsoft Edge will not automatically deploy for commercial customers. Additionally, none of the Microsoft Edge preview channels will update to the new Microsoft Edge, as they can be used side-by-side for testing and validation.

The new Edge is much faster and web sites load quickly in it, even with multiple tabs, . The new Edge doesn’t slow down the longer you use the browser, especially when you have multiple tabs open. When you leave IE or Chrome running with multiple tabs in use, it becomes so sluggish you need to close the browser down –not with the new Edge.