Archive for the ‘Events’ category

Saturday 9 November will be a National Holiday, Synergy Software Systems offices will be closed

November 7th, 2019

Saturday 9 November (12th of Rabi Al Awwal) will be a National Holiday to commemorate the birthday of the Prophet Mohammed (PBUH). Synergy Software Systems offices in: Dubai, Abu Dhabi and Qatar will be closed.

Mohammad (PBUH) was an Arab religious, social and political leader and the founder of Islam. He was a prophet, sent to present and confirm the monotheistic teachings preached previously by Adam, Abraham, Moses, Jesus, and other prophets. Muhammad (PBUH)united Arabia into a single Muslim polity, with the Quran as well as his teachings and practices forming the basis of Islamic religious belief.

The name Mohammad (PBUH )means “praiseworthy” and appears four times in the Quran. Mohammad’s birthday is celebrated as a major feast throughout the Islamic world,( excluding Wahhabi-influenced Saudi Arabia where these public celebrations are discouraged). When Muslims say or write the name of Muhammad (PBUH), they usually follow it with the Arabic phrase ṣallā llahu ʿalayhi wa-sallam (may God honor him and grant him peace) or the English phrase peace be upon him
In casual writing, the abbreviations SAW (for the Arabic phrase) or PBUH (for the English phrase) are sometimes used; in printed matter, a small calligraphic rendition is commonly used.

A happy and prosperous Diwali from Synergy Software Sytems

October 27th, 2019

Synergy Ladies’ celebrating Diwali.

Wishing you a Happy Diwali.
Doubt is like darkness, Trust is like light,
There is no way to destroy light by throwing darkness in to it.
So come together and enjoy the festival of lights
.

Calorie display on Dubai menus – are you ready? Ask Synergy Software Systems.

June 30th, 2019

It will soon be mandatory to display the caloric value of each and every item in the menu, in whichever form it is. The Food Safety Department announcement is that:
All food outlets in Dubai have to display calorie content of ready-to-eat foods by January 1, 2020.
An early deadline of November 1, 2019 is set for establishments with more than five branches to implement it.

The circular and guidebook is posted on municipality’s portal www.dm.gov.ae and has clear instructions for labelling nutritional value with examples for manual calculation in Excel-sheet templates.

The department will verify the accuracy of the calculations through auditing. It will also at a later stage, provide an electronic-platform for computing the calories

Eateries, including fast food chains, must display caloric value of food items either on the menu or at the point of sale. There are some establishments that already declare calorie content on packaging, flyers, tray mats, websites etc. However, the municipality wants everyone to display the caloric value, against each item in the menu from which diners choose items at the point of sale. When there is no menu, then it should be in the menu boards or the menu displayed on tablets — basically, whichever form of the menu which the consumer checks for choosing the food.

Dubai eateries will have options how to calculate calorie contents for display in the menus to comply with a new regulation that aims to help diners make informed choices. For most a software package will be administratively simplest to ensure compliance.

For online menus displayed for food ordering services, the rule will not be mandatory, for the time being, since the department is not regulating electronic platforms for food delivery.

Dubai Municipality says that Food establishments in Dubai should declare in their menus the calorie content of all ready-to-eat food items.

The primary objective of the rule is to help diners make healthy food choices for reducing obesity and related diseases. The Food Safety Department of Dubai Municipality hopes to make a big difference in food decisions taken by diners just with the knowledge of how much of calories they consume.
The population of Dubai is three million. As per our calculations, we expect more than one billion food decisions to be based on the calorie count displayed in menus in a year,” Iman Ali Al Bastaki, Director of the Department
.
During the six months of the World Expo 2020 starting on October 20, 2020, Dubai expects to welcome 25 million visitors. Hence, the number of food decisions taken based on displayed calories is expected to be multi-billion during the Expo.

For example, a food outlet making a traditional meal with a lot of oil will have to display a high caloric value for the meal. When consumers prefer to go for another meal with less calories or a smaller portion of the same meal, the establishment will encourage its chefs to reduce the use of oil, thereby reducing the calories and providing a healthier meal.

Dubai, is the first emirate in the UAE to implement such a rule. It referred to similar practices in countries like the US and Canada. Dubai already has a system of nutrition labelling that displays all nutritional values in packaged food items e.g.: sugar, sodium, fat.

For cooked or prepared food that is ready-to-eat, the first step in declaration is the basic declaration of calories. The municipality wants to ensure the readiness of the market before moving to the next level of detailed nutrition labelling in cooked foods.

This is part of a holistic approach that Dubai Municipality has been working on to improve health and to reduce obesity and diabetes in Dubai that include healthy meal project in school canteens, an initiative to reduce salt and sugar content in bakery items and verification of claims about healthy food items.

With over 100 branded hotels and industrial caterers, and other food producers as our customers we have more than 20 years extensive experience in the F@B area, and our solution for nutrition data is widely adopted.

If you need, a software solution or to integrate our nutrition data to your erp system or F@B software, then contact us to learn more about our solutions.

Synergy Software Systems: 00917 43365589
Deyafa Systems: 00971 4 3240066

Synergy Software Systems, Iftar 2019

May 13th, 2019

About 120 staff and families joined together for an Iftar celebration over the weekend.

Hilton Engineering Conference London February 2019

February 18th, 2019

This conference for Hilton Chief Engineers took place at the beautiful Hilton London Metropole from 11th-15th February 2019.

Principal Consultant Ramesh Kulkarni represented us there together with John M. Clark Vice President – SynergyMMS Division Systems Associates, Inc.

SynergyMMS is rolling out globally across the group. Inigma, the next generation of this mobile, multi-language Facility management solution was presented at the show.

This cloud solution is rapidly installed with minimal training needed, no server, cost, no annual maintenance, no server license, no user licenses, just a simple per room monthly subscription.

Ask us about the ‘snagging solution; for new hotel openings, refurbishment, or extension projects.
0097143365589

Get ready for year-end close in Dynamics AX and Dynamics 365 with Synergy Software Systems, Dubai.

December 20th, 2018

There many tasks to be done for the Fiscal year-end closing process.
Those include task for all functions not just finance.
For over 10 years Synergy has conducted Year end training courses to help prepare Dynamics users for their fiscal close.
Our 2 day workshop encompasses:
Key tasks and sequence
Tips and trick
Key reports,
Use of MR and Power Bi
Sales, Supply chain, HR, IT tasks
Hands on practice
The course content applies to almost all versions and will be run in Dynamics Ax 2012 R3. it will however will also introduce the Dynamics 365 Financial closing workspace.

Date: 2 day course: 09.00 – 17.00 8th and 9th Jan 2019
Venue: SYNERGY SOFTWARE SYSTEMS. Al Karama, Dubai.
Ample parking and bus stops and metro nearby.
For a trouble-free and timely, year-end close, book today.
Experienced, expert instructors.

Prophix user conference May 2019 Birmingham, U.K.

December 19th, 2018

Just an early note for your diaries that the Prophix EMEA user conference next year will be held in Birmingham in the U,K, 22-23 May.
Meet and socialise with senior Prophix management, and other Prophix users.
Learn about the product road map and new features.
Learn useful tips and tricks.
Make product suggestions.
See the U.K. at the best time of the year – the central location is served by its own International airport with fast rail links to Oxford, Wales London, Bath and the picture postcard villages of the Cotswolds ( se the award winning gardens)

Hitec Dubai 2018- Synergy Software Systems, Deyafa Systems showcase ‘Inigma’.

December 6th, 2018

Dubai Corporation for Tourism and Commerce Marketing (DCTCM) CEO Issam Kazim officially inaugurated the second HITEC 2018 Dubai, the Middle East’s largest, hospitality technology, exhibition and conference.

This year’s event took place yesterday and today at the Madinat Jumeirah Dubai ( December 5- 6) and showcased a wide range of innovative solutions from the world’s leading hospitality technology providers. Synergy Software Systems together with Deyafa Systems presented the Inigma software solution.

Inigma task management system and collaboration platform offers a smoother and more efficient way to run operations for any hotel.

https://www.youtube.com/watch?v=r8ZiVzKQ5G4

Synergy and Inigma stand with John M. Clark Vice President – SynergyMMS Division. Systems Associates

Free parking in Dubai for Eid Al Fitr 2018

June 11th, 2018

Its reported that U.A.E. Residents will be able to enjoy four days of free parking in celebration of Eid Al Fitr, announced the Roads and Transport Authority (RTA) on Monday. Eid Al Fitr is yet to be announced, but it is thought it will fall on June 15 and on that basis:

From 29 Ramadan to 3 Shawaal 1439H, which falls on Thursday June 14 to Sunday June 17, all public car parks will be free, except for multi-level parking terminals,

The parking tariff will be re-activated on Monday June 18 – as of 4 Shawaal 1439H,

The Dubai Metro stations on the Red Line will be operating on Thursday, June 14, from 5am to 2am (of the following day) and on Friday, June 15, from 10am to 2am (of the following day). From Saturday to Monday (June 16-18, 2018), the service will be running from 5am to 2am (of the following day).

The Dubai Metro Stations on the Green Line will be operating on Thursday, June 14, 5.3am to 2am (of the following day) and on Friday, June 15, from 10am to 2am (of the following day). From Saturday to Monday (June 16-18, 2018), the service will be running from 5.3am to 2am (of the following day).

The Dubai Tram will operate from Saturday to Thursday from 6am to 1am (of the following day), and on Friday from 9am to 1am (of the following day).

U.A.E. VAT rates

December 9th, 2017

The Federal Tax Authority (FTA) has announced the supplies that will be subject to Value Added Tax (VAT) as of January 1, 2018.Selected supplies in sectors such as transportation, real estate and financial services will be completely exempt from VAT, whereas certain government activities will be outside the scope of the tax system (and, therefore, not subject to tax). These include activities that are solely carried out by the government with no competition with the private sector, activities carried out by non-profit organisations.

The UAE Cabinet is expected to issue a decision to identify the government bodies and non-profit organisations that are not subject to VAT.

VAT treatment on select industries:
Education
Private and public school education (excluding higher education) and related goods and services provided by education institution 0%
Higher education provided by institution owned by government or 50% funded by government, and related goods and services 0%
Education provided by private higher educational institutions, and related goods and services 5%
Nursery education and pre-school education 0%
School uniforms 5%
Stationery 5%
Electronic equipment (tablets, laptops, etc.) 5%
Renting of school grounds for events 5%
After school activities for extra fee 5%
After school activities supplied by teachers and not for extra charge 0%
School trips where purpose is educational and within curriculum 0%
School trips for recreation or not within curriculum 5%

Healthcare:

Preventive healthcare services including vaccinations 0%
Healthcare services aimed at treatment of humans including medical services and dental services 0%
Other healthcare services that are not for treatment and are not preventive (e.g. elective, cosmetic, etc) 5%
Medicines and medical equipment as listed in Cabinet Decision 0%
Medicines and medical equipment not listed in Cabinet Decision 5%
Other medical supplies 5%

Oil and Gas:

Crude oil and natural gas 0%
Other oil and gas products including petrol at the pump 5%

Transportation:

Domestic passenger transportation (including flights within UAE) Exempt
International transportation of passengers and goods (including intra-GCC) 0%
Supply of a means of transport (air, sea and land) for the commercial transportation of goods and passengers (over 10 people) 0%
Supply of goods and services relating to these means of transport and to the transportation of goods and passengers 0%

Real Estate:

Sale and rent of commercial buildings (not residential buildings) 5%
First sale/rent of residential building after completion of construction or conversion 0%
First sale of charitable building 0%
Sale/rent of residential buildings subsequent to first supply Exempt
Hotels, motels and serviced accommodation 5%
Bare land Exempt
Land (not bare land) 5%
UAE citizen building own home 5% (recoverable)

Financial Services:

Margin based products (products not having an explicit fee, commission, rebate, discount or similar) Exempt
Products with an explicit fee, commission, rebate, discount or similar 5%
Interest on forms of lending (including loans, credit cards, finance leasing) Exempt
Issue, allotment or transfer of an equity or debt security Exempt

Insurance and Re-insurance:

Insurance and reinsurance (including health, motor, property, etc) 5%
Life insurance and life reinsurance Exempt

Food and Beverages: 5% VAT rate

Telecommunications and electronic services:

Wired and wireless telecommunications and electronic services: 5% VAT rate
Telecommunications and electronic services:
– Sovereign activities which are not in competition with the private sector undertaken by designated government bodies Considered outside VAT system
– Activities that are not sovereign or are in competition with the private sector VAT rate dependent on good/service ignoring provider

Not for Profit Organizations:

Activities of foreign governments, international organisations, diplomatic bodies and missions acting as such (if not in business in the UAE) Considered outside VAT system
Charitable activities undertaken by societies and associations of public welfare which are listed by Cabinet Decision Considered outside VAT system
Activities of other not for profit organizations (not listed in Cabinet Decision) which are not business activities Considered outside VAT system
Business activities undertaken by the above organizations VAT rate dependent on good/service ignoring provider

Free zones:

Supplies of goods between businesses in designated zones Considered outside VAT system
Supplies of services between businesses in designated zones VAT rate dependent on service ignoring location
Supplies of goods and services in non-designated zones VAT rate dependent on good/service ignoring location
Supplies of goods and services from mainland to designated zones or designated zones to mainland VAT rate dependent on good/service ignoring location

Other:

Export of goods and services to outside the GCC implementing states 0%
Activities undertaken by employees in the course of their employment, including salaries Considered outside VAT system
Supplies between members of a single tax group Considered outside VAT system
Any supplies of services or goods not mentioned above (includes any items sold in the UAE or service provided) 5%
Second hand goods (e.g. used cars sold by retailers), antiques and collectors’ items 5% of the profit margin

The UAE and Saudi Arabia are the two GCC member countries which will implement Value Added Tax (VAT) Reform from 1st January 2018 whereas the remaining member countries will implement over the coming years.

According to the UAE tax officials, it is anticipated that the new tax reform will help to generate nearly Dh12 billion (around 0.8 percent of GDP) revenue in the initial year after the introduction of the VAT. It might increase to Dh20 billion (around 1.2 percent of GDP) in the succeeding year (2019).

Happy 25th anniversary Bayara

October 1st, 2017

Just a short note of congratulations to our customer Bayara celebrating their 25th anniversary (just a year behind our 25th anniversary).

Its always satisfying to see our customers grow using the solutions we implemented and support for them, and proving that the right business systems and partner adds value.

Industry 4.0 : Digitalization of the Manufacturing Sector Masterclass – Meet Synergy Software Systems Manufacturing experts tomorrow H Hotel Dubai

September 26th, 2017

Hear from industry experts, network, meet with us and let us show you Dynamics 365 Finance and Operations Enterprise at this Microsoft Gul sponsored Manufacturing Master Class.

08:00 – 09:00 Registration
09:00 – 09:20 Omar Saleh – Microsoft – Industry Director, Manufacturing MEA
09:20 – 09:50 Gert Thoonen – Business Development Network & Security Services, ME – Rockwell Automation
09:50-10:20 Nicholas Brunet – Middle East Regional Business Leader – 3M
10:20-10:50 Mustafa Farhan – Strategic Transformation Lead, Middle East and Africa, Microsoft
Break
11:00 – 11:30 Suryanka Jatain – Principal – Digital Strategy and Transformation – KPMG
11:30 – 12:00 Assem Khalaili – Executive Vice President, Customer Services – MEA Digital Factory – Process Industries & Drives – Siemens
12:00 – 12:30 Charif Hamidi – Senior Consultant – Strategy – EY

Join us for lunch.
If you have not yet registered then call us now on 00971 43365589 or email Suresh Savari

VAT for the U.A.E. some updates – July 2017

July 15th, 2017

Any taxable person must retain VAT invoices issued and received for a minimum of 5 years.

Imports
The place of supply will determine whether a supply is made within the UAE (in which case the UAE VAT law will apply), or outside the UAE for VAT purposes. For a supply of goods, the place of supply should be the location of goods when the supply takes place – with special rules for certain categories of supplies (e.g. water and energy, cross border supplies).

For the supply of services, the place of supply should be where the supplier is established – (with special rules for certain categories of supplies e.g. cross border supplies between businesses).

VAT shall be payable in addition to the custom duties paid by the importer of the goods and cannot be deducted against. VAT shall be computed on the value that includes the customs duties.

Some goods that are imported may be exempt from customs duties but be subject to VAT.

VAT is due on the goods and services purchased from abroad. In case the recipient in the State is a registered person with the Federal Tax Authority for VAT purposes, the VAT would be due on that import using a reverse charge mechanism. In case the recipient in the State is a non-registered person for VAT purposes, VAT would be paid on import of goods from a place outside the GCC. Such VAT will typically be required to be paid before the goods are released to the person.

Exempt and zero rate
- The VAT treatment of real estate will depend on whether it is a commercial or residential property.
Supplies (including sales or leases) of commercial properties will be taxable at the standard VAT rate (i.e 5%).
- Supplies of residential properties will generally be exempt from VAT to ensure that VAT does not constitute an irrecoverable cost to persons who buy their own properties. To ensure that real estate developers can recover VAT on construction of residential properties, the first supply of residential properties within 3 years from their completion will be zero-rated.

There is a difference between exempt goods and zero rate. (for example zero rate might be raised in future).
VAT will be charged at 0% in respect of the following main categories of supplies:
• Exports of goods and services to outside the GCC;
• International transportation, and related supplies;
• Supplies of certain sea, air and land means of transportation (such as aircrafts and ships);
• Certain investment grade precious metals (e.g. gold, silver, of 99% purity);
• Newly constructed residential properties, that are supplied for the first time within 3 years of their construction ;
• Supply of certain education services, and supply of relevant goods and services;
• Supply of certain Healthcare services, and supply of relevant goods and services.

The following categories of supplies will be exempt from VAT:
• The supply of some financial services (clarified in VAT legislation);
• Residential properties;
• Bare land;
• Local passenger transport

Financial Services
It is expected that fee based financial services will be taxed but margin based products are likely to be exempt.
Generally, insurance (vehicle, medical, etc) will be taxable.
Life insurance, we understand will be treated as an exempt financial service

The VAT treatment of standard financial services and Islamic finance products, the treatment of Islamic finance products will be aligned with the treatment of similar standard financial services

Businesses that meet requirements the Legislation (such as being resident in the UAE and being related/associated parties) will be able to register as a VAT group. For some businesses, VAT grouping will be a useful tool to simplify accounting for VAT.

Offsetting VAT.
VAT registered businesses will be able to reduce their output tax liability by the amount of VAT that relates to bad debt which has been written off by the VAT registered business. The legislation will include the conditions and limitations concerning the use of this relief.

A scheme will be introduced to allow a UAE national who is not registered for VAT to reclaim VAT paid on goods and services relating to constructing a new residence which will be privately used by the person and his family. This will allow the recovery of VAT on such expenses as contractor’s services and building materials.

To avoid double taxation (where second hand goods are acquired by a registered person from an unregistered person for the purpose of resale), the VAT-registered person will be able to account for VAT on sales of second hand goods with reference to: the difference between the purchase price of the goods, and the selling price of the goods (that is, the profit margin).

The VAT which must be accounted for by the registered person, will be included in the profit margin. The legislation will include the details of the conditions to be met in order to apply this mechanism.

VAT on expenses
A VAT registered person incurs input tax on its business expenses, and this input tax can be recovered in full when it relates to a taxable supply that was made, or intended to be made, by the registered person. In contrast, where the expense relates to a non-taxable supply (e.g. exempt supplies), then the registered person may not recover the input tax paid.

VAT will not be deductible in respect of expenses incurred for making non-taxable supplies. Furthermore, input tax cannot be deducted when it is incurred in respect of specific expenses such as entertainment expenses e.g. for employee entertainment.

VAT on expenses that were incurred by a business can be deducted in the following circumstances:
• The business must be a taxable person (the end consumer cannot claim any input tax refund).
• VAT should have been charged correctly (i.e. unduly charged VAT is not recoverable).
• The business must hold documentation showing the VAT paid (e.g. valid tax invoice).
• The goods or services acquired are used or intended to be used for making taxable supplies.
• VAT input tax refund can be claimed only on the amount paid or intended to be paid before the expiration of 6 months after the agreed date for the payment of the supply.

In certain situations, an expense may relate to both taxable and non-taxable supplies made by the registered person (such as activities of the banking sector). In these circumstances, the registered person would need to apportion input tax between the taxable and non-taxable (exempt) supplies.

Businesses will be expected to use input tax (ratio of recoverable to total) as a basis for apportionment in the first instance – (there will be the facility to use other methods where those are fair and agreed with the Federal Tax Authority).

Compliance and returns
Penalties will be imposed for non-compliance. Examples of actions and omissions that may give raise to penalties include:
• A person failing to register when required to do so;
• A person failing to submit a tax return or make a payment within the required period;
• A person failing to keep the records required under the issued tax legislation;
• Tax evasion offences where a person performs a deliberate act or omission with the intention of violating the provisions of the issued tax legislation.

No special rules are planned for small or medium sized enterprises. The FTA will provide materials and resources available for these entities to assist them in their enquiries.

A supplier registered or required to be registered for VAT must issue a valid VAT invoice for the supply. To be considered as a valid VAT invoice, the document must follow a specific format as mentioned in the legislation. In certain situations the supplier may be able to issue a simplified VAT invoice.

Government entities
Supplies made by government entities will typically be subject to VAT. This will ensure that government entities are not unfairly advantaged as compared to private businesses. Certain supplies made by government entities will, however, be excluded from the scope of VAT if they are not in competition with the private sector or where the entity is the sole provider of such supplies. It is likely certain government entities will be entitled to VAT refunds – this is designed to avoid budgeting issues and provide a level playing field between outsourced and insourced activities. For the supplies provided for government entities, the treatment of such supplies shall depend on the same supply and not on the recipient of the supply. Therefore, if the supply is subject to the standard tax rate, the treatment would remain the same even if it is provided to a government entity.

Transitional rules
Special rules will be provided to deal with various situations that may arise in respect of supplies that span the introduction of VAT. For example:
• Where a payment is received in respect of a supply of goods before the introduction of VAT, but the goods are actually delivered after the introduction of VAT. This means that VAT will have to be charged on such supplies. Likewise, special rules will apply with regards to supplies of services spanning the introduction of VAT.
• Where a contract is concluded prior to the introduction of VAT in respect of a supply, which is wholly or partly made after the introduction of VAT, and the contract does not contain clauses relating to the VAT treatment of the supply, then consideration for the supply will be treated as inclusive of VAT.

There will, however, be special provisions to allow suppliers to charge VAT in situations where their recipient is able to recover their VAT but where there is no VAT clause.

Payments and claims
Note that VAT will be payable in full not after netting off input tax which will then have to be claimed. This is more of a challenge for cash flow and business risk, especially given the penalties for late payments.
Refunds will be made after the receipt of the application and will be subject to verification checks, with a particular focus to avoid fraud.

The FTA may provide its views on various matters in the law. Taxpayers may choose to challenge these views. However, penalties may be imposed on taxpayers who are found to violate any tax laws and regulations.

Other Emirates
It is expected that businesses will need to complete additional information on their VAT returns to report revenues earned in each Emirate. Guidance will be provided to businesses with regards to this. It is expected that the rules will be relatively straightforward for most businesses and will be based, for example, for B2C transactions, on the location of the transaction (e.g. in a retail environment, the location of the shop).

Ramadan 2017 starts soon – Ramadan Kareem to all of our readers -Synergy Software Systems

May 25th, 2017

The holy month of Ramadan is expected to start this weekend. “The Saudi Supreme Court has already called on all Muslims throughout the Kingdom of Saudi Arabia to sight the crescent of the Holy Month of Ramadan on Thursday, May 25- it is expected that Ramadan will officially start on either Friday or Saturday.

During this period of fasting and spiritual reflection there will be several changes to our office routine:
Those working at site will work client hours
Our offices will be closed on Fridays and Saturdays until end of Ramadan.
From Sunday to Thursday our work hours will be 9 am-5pm

\Visitors will be provided with water in the conference room at their request, but will otherwise generally not be offered refreshment.

Some Guidance for those new to the region.
It is very easy to forget in hot weather that there are cultural norms and that authorities and others will be offended if these are not followed. It is a difficult enough time in this climate for those who fast, so please show due respect. You may well be stopped by the police for e.g. drinking a bottle of water in your parked car, or you may offend others by eating sweets, or your own food.

This is a very difficult time due to the hot, humid weather, which is expected to get a lot hotter, and we encourage you all to take adequate drinks of water at the appropriate times.

Dress code: Dubai has fairly relaxed standards that it is a tourist destination, but please be extra aware of the need to behave and dress with modesty and decorum and respect in this period.

Public shops and restaurants. Opening hours may be amended because those too will have shorter working hours – so plan ahead. In most cases shops will open after Iftar and will stay open much later than usual.

Alcohol sales, and public entertainment, music etc. will be stopped.

Some restaurants and shops may serve takeaway food during daylight hours, but will not be open for sit down meals.Some hotels may have segregated screened areas where food can be obtained.

Clinics, doctors, pharmacies etc. may also have reduced working hours.

Travel
Paid parking zones in Dubai,
The tariff will apply to all car parks (Zone: A, B, C, D, and G) from Saturday to Thursday at two periods:
from 08:00 am to 05:00 pm,
and from 07:00 pm to 12:00 (midnight).
The tariff will apply to the parking of the:
Dubai Silicon Oasis (Zone H), Saturday to Thursday, from 08:00 am to 10:00 pm,
Tecom (Zone F), Saturday to Thursday, from 08:00 am to 06:00 pm,
Fish Market (Zone E) from 08:00 am to 11:00 pm daily from Saturday to Friday,

Bus services
Public bus main stations, like Gold Souq Station, will open from 04:25 am to 12:00 (midnight)
Al Ghubaiba Station from 04:30 am to 12:00 (midnight).
Subsidiary stations, like Al Satwa, will operate from 04:57 am to 11:35 pm, and Route C01 will operate around-the-clock at Satwa.
Al Qusais Station will open 04:30 am to 12:00 (midnight),
Al Quoz Industrial Station will operate from 05:00 am to 11:30 pm,
Jebel Ali Station will be offering service from 05:00 am to 12:00 (midnight).

Stations of Metro Link buses, such as Al Rashidiya, Mall of the Emirate, Ibn Battuta, Burj Khalifa-Dubai Mall, Abu Hail and Etisalat, will open from 05:00 am to 12:20 am (past midnight).
The timing of all Metro Link buses will match the timing of the metro service.

Inter-city bus stations will operate in Ramadan as follows:
Main stations like Al Ghubaiba will operate around-the-clock to Sharjah (Jubail), and from 4:30 AM to 12:00 midnight to Abu Dhabi.
• Subsidiary stations, like Union Square, will operate from 04:35 am to 01:25 am (of the following day).
• Al Sabkha Station will open from 06:15 am to 01:30 am (of the following day).
• Deira City Centre Station will open from 05:35 am to 11:30 pm,
• Karama Station will open from 06:10 am to 10:20 pm,
• Al Ahli Club Station will open from 05:55 am to 10:15 pm .
• External stations, like Sharjah Al Taawon, will operate from 05:30 am to 10:00 pm,
• Fujairah Station will open from 05:15 am to 09:30 pm,
• Hatta Station from 05:30 am to 09:30 pm, and Ajman Station from 04:27 am to 11:00 pm.

Metro services
Dubai Metro services, the Red Line stations will run service in Ramadan from Saturday to Wednesday from 05:30 am to 12:00 (midnight).
On Thursday, stations will open from 05:30 am to 01:00 am (of the following day)
On Friday from 10:00 am to 01:00 am (of the following day).
There will be no change in the timing of the Express Metro service during Ramadan.
The Green Line stations will operate in Ramadan from Saturday to Wednesday from 05:50 am to 12:00 (midnight).
On Thursday, stations will operate from 05:50 am to 01:00 am (of the following day)
On Friday from 10:00 am to 01:00 am (of the following day).

Dubai Tram
The Dubai Tram will operate from Saturday to Thursday from 06:30 am to 01:00 am, and on Friday from 09:00 am to 01:00 am (of the following day).

Marine transport
The schedules of marine transit services during Ramadan :
The Water Bus will shuttle in marina stations (Marina Mall, Marina Walk, Marina Terrace, Marina Promenade) from 12:00 at noon up to 12:00 midnight.
The Water Taxi will operate from 09:00 am until 10 pm.
Dubai Ferry will be calling at Ghubaiba Station at 11:00 am and 06:30 pm.
The Ferry will operate from Marina at 11:00 am, 05:00 pm and 06:30 pm.
From Al Jaddaf Station to Dubai Water Canal Station, the Ferry will be running service at 10:00 am and 05:30 pm
From Dubai Water Canal Station to Al Jaddaf Station at 12:05 at noon and 07:35 pm.

The timing of Abra during Ramadan will be as follows:
Traditional Abra will operating at (Ghubaiba, Baniyas, and Dubai Old Souq), from 10:00 am until 12:00 (midnight).
At Al Jaddaf Station, Dubai Festival City, it will operate from 07:00 am to 12:00 (midnight).
At the Sheikh Zayed Road Station (Dubai Water Canal), it will operate from 08:00 pm to 02:00 am (of the following day).
The Electric Abra will be operating at Burj Khalifa/Dubai Mall from 08:00 pm until 11:30 pm,
At Al Mamzar from 08:00 pm to 02:00 am (of the following day).

Testing centres
Technical testing centres run by suppliers will offer services in respect of light vehicles during Ramadan in the morning only without prior appointment. Technical testing services of heavy vehicles will be offered in the morning and evening.

The business hours of strategic partners’ centers will be as follows:
Tasjeel Enoc (Al Qusais, Al Awir, Al Barsha, Al Tawar and Warsan) from Saturday to Thursday will be open in two shifts. In the morning from 08:00 am to 04:00 pm and in the evening from 09:00 pm to 02:00 am (of the following day).
Hatta Center will open from 09:00 am to 03:00 pm,
Jebel Ali Centre will open from 08:00 am to 04:00 pm.

Emarat, Shamil, Al-Adid, Wasl, Al-Muhaisna, Nad Al Hamar, Al Jaddaf and Al Arabi Centers will open from Saturday to Thursday on two shifts. In the morning from 09:00 am to 04:00 pm and in the evening from 09:00 pm to 02:00 am (of the following day).

Quick Registration Centre will also open in two shifts:
In the morning from 09:00 am to 05:00 pm and in the evening from 09:00 pm to 03:00 am (of the following day).
PAL Garage will open from 09:00 am to 04:00 pm,
Al Shirawi Enterprises Centre will open from 09:00 am to 05:00 pm.
Al Mumayaz Centre will open from Saturday to Thursday (at Al Mizhar Markets and Al Barsha Mall) on two shifts.
In the morning, it will open from 09:00 am to 04:00 pm and in the evening from 09:00 pm to 01:00 am (of the following day).
Tamam Speedfit & Cars Centers will open from Saturday to Thursday on two shifts.
In the morning, they will open from 09:00 am to 04:00 pm and in the evening from 09:00 pm to 02:00 am (of the following day).

Centres that will open on Friday during Ramadan are: Tasjeel Enoc (Al Qusais and Al Barsha) from 09:00 pm to 02:00 am (of the following day); they will offer VIP Service for processing transactions only.
Wasil-Al Arabi Centre will open on Friday from 09:00 pm to 02:00 am (of the following day),
Quick Registration Centre will open from 09:00 pm to 03:00 am (of the following day).

Health.
Those who are fasting from early morning need to be aware of the risk of fatigue or feinting especially if driving long distances and should adjust their meal times and sleeping hours.

With an earlier finish we may all get a lot more exposure to sunlight. Take care to avoid overexposure. We are close to the equator and the sun’s radiation is much stronger here than is generally realized even on a cloudy day. Protect your eyes with sunglasses, if you are fair skinned then also consider sun cream, or long sleeves or a parasol and/or a hat. The locals cover themselves from head to foot for good reason. Long distance driving e.g. to Abu Dhabi also creates risk of overexposure.

Service centres
Customers’ happiness centres will be operating from Sunday to Thursday at different times.
Umm Al Romool, Al Barsha, Deira and Al Kafaf Centers will open from 09:00 am to 02:00 pm.
Al Tawar, Al Manara, and Al Awir Centers will operate from 09:00 am to 05:00 pm.

Some general Ramadan Do’s and Don’ts
DO… make the most of the community spirit. Say ‘Ramadan Kareem’ to friends and colleagues, introduce yourself to those neighbours to whom ‘you’ve always meant to say ‘hi , organise an after-work iftar, and catch up with friends and family.
DO… understand that many locals become a night owl. Everything happens later during Ramadan. Malls are open past midnight and suhoors go into the early hours.
email responses may take longer, and it may take a little more planning to process visas, or just about any other government business transaction if their working hours are reduced
DO… your bit for a good cause. Ramadan is a good time to put your money where your mouth is. The UAE has a wide range of charitable and volunteering organisations.
DON’T… forget the ‘rules.
If you’re not a Muslim, then they still apply – you’re still expected to be respectful.
It’s frowned upon to dress inappropriately, eat, drink or smoke during daylight, play loud music or swear in public. At the very least these things are frowned upon and will cause discomfort to others, and at worst you may find yourself in trouble with the police or fined.
DON’T… lose your patience. Working hours are likely to be shorter (and perhaps a little less productive), those who are fasting tend to be tired, and the UAE’s roads will be more hectic at times.

سائلين الله عـز وجـل أن يرزقكـم فيه مغـفـره ورحمه وعتق من النار.
We ask ALLAH Almighty to bless you with forgiveness and mercy and freedom from fire

May all your prayers be answered.

VAT Phase 1 – open for registration.

March 20th, 2017

An event aimed at all businesses to explain the rules of the new VAT system will cover the general application of the new VAT rules and will not focus on any specific industry sector.​ Several workshops are scheduled across the U.A.E.

Dubai
Date:12/04/2017
Morning session
Time:09:00 AM-12:00 PM
Afternoon session Time: 02:00 PM-05:00 PM
Attendees:500
Place: Please note that the exact venue details will be sent to you 72 hours before the event.

Similar events will be held on 18th and 30th April in Dubai.

An excise briefing will be held Excise Tax briefing. An event aimed at businesses involved in the import, production and sale of tobacco products, carbonated drinks and energy drinks to explain the rules of the new Excise Tax system , ​will be held 10 May in Dubai.

An event aimed at small and medium businesses to explain the rules of the new VAT system. The event will cover the general application of the new VAT rules and will not focus on any specific industry sector.​
City:Dubai
Date:16/05/2017
Time:09:00 AM-12:00 PM

Similar session are planned for other Emirates details: https://www.mof.gov.ae/En/Pages/workshops.aspx