Archive for the ‘HR and Payroll’ category

RPA – how UI path is helping the fight against covid-19

April 4th, 2020

Examples of customers using automation to respond to an unprecedented challenge with drastic shifts in demand .

For details of these and many other uses see

Dynamics 365 Human Resources

February 3rd, 2020

Talent is no more – effective February 2020, the new name is Dynamics 365 Human Resources,

The application, will release a range of features in April 2020 in areas like: benefits management, leave management, and sick leave.

Anther key update will come in wave 2 in September 2020 to maintain HR data in the Common Data Service for automating a lot of processes in HR. One of the modules they bought is https://www.fourvision.com/solutions/d365-hr

As part of the re-positioning of D365HR, Microsoft published a new video about the product. The focus is on engaging employees and “pro-actively enrich their careers”.

Employees have a self-service workspace for skills and competencies management. HR professionals track employee development and a micro and macro level, including evaluation of broad skills needs and gaps. They can design performance review templates to be used by managers. Employees are then provided with training based on the company’s needs, and their participation can be tracked within the system. HR pros can also use the system to search for internal candidates for open positions.

Kay aims:
• Transforming employee experiences: Empowering employees with modern, mobile, mixed reality, self-service experiences that enable information access, guided learning, and task execution without requiring intervention from HR.
• Optimizing HR programs: Improving people operations with optimized benefits, compensation, leave and absence, certifications and training, compliance, and payroll programs.
• Improving organizational agility: Helping people thrive as the business changes with adaptable, secure, and scalable HR solutions that are easy to tailor, extend, and connect to current systems.
• Enabling workforce insights: Centralizing HR data to get insightful people analytics and guidance delivered by Microsoft’s leading business intelligence and AI technology.

Synergy Software Systems offers a GCC localized Payroll for Dynamics 365, and for Ax 2012. There is also a HR Admin module, that already provides many self service workflows required for this market, and extensive SSRS reports and Power BI analysis.

For more information: 0097143365589

Be prepared for Potential Iranian Cyberattacks

January 10th, 2020

The drone attack as Suleimani was visiting Baghdad last week is widely expected to prompt counterattacks of some sort from Iran, with Iranian leaders vowing as much in recent days. One of the most rapid ways that Iran can respond is through attacks on computer systems of U.S. businesses and government agencies

The U.S. agency in charge of cybersecurity urges organizations in the United States to prepare for potential attacks from Iran in response to the American drone killing of General Qassim Suleimani.

The Cybersecurity and Infrastructure Security Agency (CISA) issued its warning, “Potential for Iranian Cyber Response to U.S. Military Strike in Baghdad,” on Monday afternoon. CISA is a federal agency created in 2018 to coordinate with other government entities and the private sector on cybersecurity and critical infrastructure protection.

The drone attack as Suleimani was visiting Baghdad last week is widely expected to prompt counterattacks of some sort from Iran, with Iranian leaders vowing as much in recent days. One of the most rapid ways that Iran can respond is through attacks on computer systems of U.S. businesses and government agencies. However, proxy attack on perceived USA allies, or major USA technology firms also have to be considered.

A key feature in your defence is the way your anti malware software handles unknown files. All Ransomware/Malware starts as an unknown file. Older protection software uses a detect and remediate approach to stop it. Basically, a default ‘allow’ policy, because they let unknown files come into their system and then try to stop the effect. This is a problem because hackers make new malicious codes every single day, and rely on signature based detection methods.

We offer a solution with a default ‘Deny’ approach. Our auto-containment features is a patented and the one-and-only technology that renders malware useless and to date the Platform and Auto Containment.
has 0 breaches.

With growing and ever more sophisticated and expensive attacks, and increasingly stringent legislation such as GDPR with swinging data breach penalties, the risks of international war by cybercrime have gone up another notch.

If you need to boost your defences then contact us on 0097143365589

Dynamics HR, and Talent, recent updates- December 2019

December 7th, 2019

Microsoft will continue investing in operational HR solutions with the erp version with a Dynamics 365 Human Resources to be released early next year on February 3, 2020.

This builds on the current core HR capabilities that are in Dynamics 365 Talent today
. It’s a branding and marketing change for core HR capabilities.
Microsoft will also be incorporating the ‘Ax’ partner adds on from Dynamics partners Four Vision, and Elevate, to further enhance the offering within leave and absence, time and attendance, and benefits administration. These new capabilities will begin rolling out within Dynamics 365 Human Resources in early 2020.

Expected updated licensing.

Microsoft recently announced, via a blog post. the decision to retire the Dynamics 365 Talent: Attract and Dynamics 365 Talent: Onboard apps on February 1, 2022, They will transition Attract and Onboard customers to a solution of their choice. This does not affect those who only use the core Talent module.

To allow time to opt-in, Dynamics 365 customers that are entitled to but are not currently using Attract or Onboard will have until February 3, 2020 to notify Microsoft that they intend to implement Attract and/or Onboard. You can opt- at any point between December 6, 2019 and February 1, 2020. If you are not currently using Attract and/or Onboard and want to opt-in to ensure service availability until February 1, 2022, submit a support ticket before 1 Feb 2020.

Meanwhile Synergy Software Systems continues to implement and support its own GCC localised HR and Payroll module built inside both Dynamics Ax 2012 and Dynamics 365 , and proven with around 50 company implementations.

Windows Server 2008 and 2008 R2 support will end January 14, 2020- ask Synergy Software Systems about options.

November 16th, 2019

On January 14, 2020, support for Windows Server 2008 and 2008 R2 will end. Only 2 months away
That means the end of regular security updates.

Don’t let your infrastructure and applications go unprotected.

We’re here to help you migrate to current versions for greater security, performance and innovation.
009714 3365589

Enhanced HA and DR benefits for SQL Server Sofware Assurance from 1 November.

November 5th, 2019

The enhanced benefits to SQL licensing for high availability and disaster recovery that are listed below are now applicable to all releases of SQL Server for a customer with SQL Server licenses with Software Assurance. The updated benefits will be available in the next refresh of the Microsoft Licensing Terms.

Business continuity is a key requirement for planning, designing, and implementing any business-critical system. When you bring data into the mix, business continuity becomes mandatory. It’s an insurance policy that one hopes they never have to make a claim against in the foreseeable future. SQL Server brings intelligent performance, availability, and security to Windows, Linux, and containers and can tackle any data workload from BI to AI from online transaction processing (OLTP) to data warehousing. You get mission-critical high availability and disaster recovery features that allow you to implement various topologies to meet your business SLAs.

A customer with SQL Server licenses with Software Assurance has historically benefited from a free passive instance of SQL Server for their high availability configurations. That helps to lower the total cost of ownership (TCO) of an application using SQL Server. Today, this is enhanced for the existing Software Assurance benefits for SQL Server which further helps customers implement a holistic business continuity plan with SQL Server.

Starting Nov 1st, every Software Assurance customer of SQL Server will be able to use three enhanced benefits for any SQL Server release that is still supported by Microsoft:
• Failover servers for high availability – Allows customers to install and run passive SQL Server instances in a separate operating system environment (OSE) or server for high availability on-premises in anticipation of a failover event. Today, Software Assurance customers have one free passive instance for either high availability or DR
• Failover servers for disaster recovery NEW – Allows customers to install and run passive SQL Server instances in a separate OSE or server on-premises for disaster recovery in anticipation of a failover event
• Failover servers for disaster recovery in Azure NEW – Allows customers to install and run passive SQL Server instances in a separate OSE or server for disaster recovery in Azure in anticipation of a failover event

With these new benefits, Software Assurance customers can implement hybrid disaster recovery plans with SQL Server using features like Always On Availability Groups without incurring additional licensing costs for the passive replicas.

A setup can use SQL Server running on an Azure Virtual Machine that utilizes 12 cores as a disaster recovery replica for an on-premises SQL Server deployment using 12 cores. In the past, you would need to license 12 cores of SQL Server for the on-premises and the Azure Virtual Machine deployment. The new benefit offers passive replica benefits running on an Azure Virtual Machine. Now a customer need to only license 12 cores of SQL Server running on-premises as long as the disaster recovery criteria for the passive replica on Azure Virtual Machine is met.

If, the primary. or the active replica. uses 12 cores hosting two virtual machines and the topology has two secondary replicas: one sync replica for high availability supporting automatic failovers and one asynchronous replica for disaster recovery without automatic failover then . the number of SQL Server core licenses required to operate this topology will be only 12 cores as opposed to 24 cores in the past.

These high availability and disaster recovery benefits will be applicable to all releases of SQL Server. In addition to the high availability and disaster recovery benefits, the following operations are allowed on the passive replicas:
• Database consistency checks
• Log backups
• Full backups
• Monitoring resource usage data

SQL Server 2019 also provides a number of improvements for availability, performance, and security along with new capabilities like the integration of HDFS and Apache Spark™ with the SQL Server database engine.

SnapLogic iPasS integration as a service – from Synergy Software Systems.

October 20th, 2019

Business Intelligence Managers/Analysts, Data/ETL Engineers, and Information/Data Architects are tasked with empowering business users to make use of
data to drive smart decisions and innovations. Data-driven initiatives can be challenging considering the explosion of data volumes due to the proliferation of sensors, IoT, and mobile computing.

Moreover, a growing number of groups within the business want access to fresh data.

To fully harness their data, organizations must also have a cloud strategy for their digital transformation efforts, namely to migrate data from
on-premises environments to the cloud. Considering the tremendous business value of unlocking that data, it’s imperative to prioritize and streamline these
data integration and migration projects.

Gone are the days when IT needed hundreds of coders to build extract, transform, load (ETL) solutions and then maintain those by writing more code. Modern integration platforms eliminate the need for custom coding. Now, data integration projects deploy and scale, often as much as ten times faster.

iPaaS platforms ease the pain because they’re designed for flexibility and ease of deployment for any integration project. A drag-and-drop UX coupled with a powerful platform and hundreds of pre-built connectors out of the box.

The connectors are always up-to-date, so the IT organization doesn’t spend an inordinate amount of time maintaining every integration by hand. This saves an incredible amount of time, money, and frustration across the team and projects and greatly reduces risk.

Not all integration platforms are created equal. Some do simple point-to-point cloud app integrations while others transform large and complex data into a data lake for advanced analytics. Some stgill require extensive developer resources to hand-code APIs while others provide self-service, drag-and-drop offerings that can be used by IT and business leaders alike. Some are best for specific tactical projects while others provide a strategic, enterprise-wide platform for multi-year digital transformation projects.

Organizations must address four key steps during the data migration and integration process:
1. Capture data that supports both the known use cases as well as future undefined use cases (think IoT data to support a future machine learning
enabled use case).
2. Conform inbound data to corporate standards to ensure governance, quality, consistency, regulatory compliance, and accuracy for downstream
consumers.
3. Refine data for its eventual downstream application and/or use cases (once its been captured and conformed to corporate standards).
4. Delivery of data needs to be broad and prepared to support future unknown destinations.

For decades, IT has been tasked to manage integration projects by writing tons of custom code. This onerous task is even more complex with the proliferation of SaaS applications, the surge in big data, the emergence of IoT, and the rise of mobile devices. IT’s integration backlog has exploded. Not only is the deployment too much work, but there is a growing cost to maintain all of the integrations.

Deploying a tactical or departmental data warehouse solution should take days, not months. Moreover, enterprise-wide data transformation projects should take months, not years.

The best data integration platforms:
- Support multiple app and data integration use cases across cloud, on-premises, and hybrid deployments
- Offer the flexibility to be used in cloud, hybrid, or on-premises environments, regardless of the execution location
- Provide a self-service user experience aided by AI, machine learning, hundreds of pre-built connectors, and integration pipeline
templates (patterns) resulting in greater user productivity, and faster time-to-integration
- Have an underlying, scalable architecture to grow with evolving data and integration requirements
- Support different data modes such as streaming, event-driven, real-time or batch

The SnapLogic iPaaS offering is functionally rich and well-proven for a variety of use cases. It supports hybrid deployments and provides rich and differentiating features for analytics and big data integration (Hadooplex). Clients score SnapLogic as above average for cloud characteristics, functional completeness, ease of use and ability to meet SLAs.” Gartner

SnapLogic is a U.S.-based integration platform company. In mid-2013, it transitioned from a traditional software business to an iPaaS model with the release of the SnapLogic Elastic Integration Platform which provides a large set of native iPaaS capabilities that target the cloud service integration, analytics and big data integration use cases.

The flagship Enterprise Edition features a set of base adapters (Snaps), an unlimited number of connections and unlimited data volume.

Synergy Software Systems has been an Enterprise Solutions Integrator in the GCC since 1991. We are pleased to announce our formal partnership to represent Snap Logic in the MEA region.

Do you need to integrate with Azure? with SAP Data Warehouse Cloud? with Workday? With Odette compliant auto mamufacturers………..?.

To learn more call us on 009714 3365589

SQL Server 2008 and SQL Server 2008 R2 -OUT OF SUPPORT today

July 13th, 2019

SQL Server 2008 and 2008 R2, both of these versions of SQL server go out of extended support with Microsoft today 9th July 2019

Many companies and businesses are still SQL Server 2008 R2 and below. There can be a number of reasons for this, maybe the applications the databases support require an older version of SQL Server, maybe the applications are also coming to the end of life, but the end dates do not match up with the data platform end of support dates.

Sometimes applications are critical to the business and everything works just fine. The business doesn’t want to disrupt the application or introduce any risk by performing a migration to a new version so why change it?

In this situation your data platform is out of support completely. Out of support system attract hackers. Note the previous articles about fines for loss of privacy data to realise how serious this can be

So you should be making plans to migrate your legacy SQL Servers off the unsupported versions. It is likely if you are still on an old database that you are also on an old server and on an old version of Windows. That gives additional risk of failed hard disks, other system vulnerabilities – Meltdown, Spectre? Phishing…….
Investors and insurers are not likely to be sympathetic in such circumstances.

There are many performance and security benefits of upgrade.

If you decide to run on out support software and take the risk associated with running on out of support software. The main advantage of this approach is there is nothing immediate to do. The longer you run on the platform the greater the chances of you encountering a security vulnerability or failing a compliance test.
If anything does go wrong you’ll have no support from Microsoft.
Other software vendors support contracts may also require that you be on a currently supported database

Modernise and upgrade is one of the options that you have available.

You can upgrade your on premises SQL Server or migrate the databases to Azure either as IaaS solution where you run the VM in Azure or even the PaaS Azure SQL database offering

There are number of advantages to upgrading your data platform. You’ll be running your database workloads on an in support data platform, with a long support window. There will likely by new features in the latest and greatest version of SQL Server that you can use to add business value to your application – Availability Groups for example. Also you will likely find people with skills in the later technology, those skills will be more readily available in the jobs market.

There will likely be a different licensing model – the licensing model changed between SQL Server 2008 R2 and SQL Server 2012 – it possible you will have to pay more for you SQL Server licences.

The third option is instead of doing nothing you pay for a custom support agreement. The main advantage here is you can continue to get security updates and therefore potentially remaining compliant. The main disadvantage of this approach is the cost involved, which is typically 75% of the full license costs of the latest version of SQL Server and Windows Server.

Migrate workload to Azure. Microsoft allow SQL Server 2008 and SQL Server R2 VMs running in Azure to have the security updates for free for a further 3 years. So you can migrate your database server to azure and continue to get security updates for free until 2022.

The main advantage of this is you get to keep running the same version of the OS and Data platform, the security updates are free so the cost is minimal \. The disadvantages is you would need to move off premises, if this is not an option for you then you can’t exercise this option and there will still be work in involved in ‘lifting and shifting’ the VM to the cloud.

Whatever you do when support ends for SQL Server 2008 and SQL Server 2008 R2 have a plan

Integration as a Service – ask Synergy Software Systems, Dubai about Snap Logic

July 2nd, 2019

Why do companies like Adobe, AstraZeneca, Box, GameStop, OSN, Verizon, and Wendy’s choose SnapLogic?

They have a problem that many other companies are facing today. On one side, business managers rely more and more on SaaS applications and big data for daily tasks yet IT is responsible for integrating the applications. These business managers need daily access to accurate information but can’t always wait for IT. On the other side, IT is managing multiple projects, including integration requests and is working with far fewer resources. Requests can take weeks or even months to complete and business leaders can’t wait that long, so end up making decisions based on less than perfect data.

The Snaplogic Enterprise Integration Cloud comes with Iris Artificial Intelligence built in. Take away he complexity of dealing with multiple applications, big data, complex APIs, and IoT and abstract it into drag and drop components, all in one platform. SnapLogic’s Iris AI further democratizes the use of data by empowering users from all departments and teams to make data-driven decisions quickly and easily with higher accuracy. Business manager can now do their own analysis with minimal support from IT and make informed, data-backed decisions quickly.

IT people can spend less time building routine integrations and more time helping the business grow. SnapLogic is already helping many businesses with these challenges. GameStop reduced the amount of time it took to build integrations by 83%. Business processes cut across functions and applications. Transform business processes faster and stay focused on managing your business with data-driven insights rather than spend time on writing and maintaining code.

General Electric’s (now Suez Water) employees are 4 times more productive when it came to onboarding partners through its multiple systems.

AstraZeneca has more than 500 users around the world who are performing self-service integrations.

Box has connected 40 applications and is processing more than 15M transactions daily with only 1.5 full-time developers needed to support this volume.

Corporate performance management or Big data analytics from multiple, disparate corporate erp and finance systems, hybrid cloud and on premise integration, migrating to the cloud or to new software versions, IoT, T@A, EAM systems, WMS systems, Payroll systems, there are many integration challenges.

To support your digital transformation call us on 0097143365589

SQL Server 2008 and SQL Server 2008 R2 – end of life July 9, 2019 -ask Synergy Software Systems

June 23rd, 2019

Microsoft has previously announced that SQL Server 2008 and SQL Server 2008 R2 will reach end of life on July 9, 2019.

This means that in less than a month, Microsoft will no longer release regular security updates for the product.

There are several reasons this is important to you.
• Attacks against software products of all types are common and ongoing. With Microsoft SQL being such a prevalent platform, attacks against it are ubiquitous, and it’s important to keep your database platform up-to-date with the latest Microsoft security patches.
• Many compliance requirements dictate that you must be running currently supported software.
• As Microsoft drops support for a product, many third-party applications may also discontinue support for their products running on those platforms.

So, if you are still running SQL Server 2008/2008 R2, then what are your options?

1.Upgrade to a newer version of SQL.
SQL 2019 is in preview release as of this writing, so the current production version of SQL Server is 2017. Its end of life will be October 12, 2027.
Evaluate your applications and databases to make sure they are compatible e.g. Dynamic Ax 2012 is not supported beyond SQL 2016

Plan a migration for either on-premises or cloud. A move to an Azure SQL Database Managed Instance, will not require you to upgrade in the future. By choosing this option, you will also gain access to new features which have appeared in the latest SQL Server versions. However, it only offers subset of SQL features so you need to be sure it will support your application and use.

2.Migrate to Azure to receive three more years of Extended Security Updates for SQL Server 2008/2008 R2. If you need to stay on the same SQL code base for a bit longer, Microsoft will allow you to rehost your SQL 2008 environment in Azure and still provide you with security updates for an extended period. There is no extra cost for the extended updates beyond the standard Azure VM rates.

3.Purchase extended support. Microsoft allows customers with an active Enterprise Agreement and Software Assurance subscription to purchase and receive three years of Extended Security Updates for SQL Server 2008/2008 R2. The annual outlay for the updates is 75% of the full license cost.

4.The least desirable option is to stay where you are and pray. If circumstances prevent you from moving forward now, then at minimum you should:
• Recognize and account for the risk;
•Plan and budget for a transition as soon as possible;
•Re-evaluate your security and tighten it as much as possible.

Microsoft provides guidance for handling the end of support of SQL Server 2008/2008 R2 at https://www.microsoft.com/2008-eos.

Of course, Synergy is ready to help you to evaluate and to progress to the next level. 0097143365589

If you are running newer versions of SQL Server, then here are their End-of-Life dates.
•SQL Server 2012 – July 12, 2022
•SQL Server 2014 – July 9, 2024
•SQL Server 2016 – July 14, 2026
•SQL Server 2017 – October 12, 2027

Windows Server 2008 and 2008 R2, support is coming to an end.

June 23rd, 2019

Sometimes lifecycles end because of age or workload and other times they expire due to vendor support.
In the case of Windows Server 2008 and 2008 R2, Microsoft announced that Extended Support will end on January 14, 2020.

Microsoft provides: Mainstream Support, Extended Support, and Beyond End of Support.

Mainstream Support

Mainstream Support is Microsoft’s first phase of support and lasts five years. It includes the following benefits:
• Incident support (no-charge incident support, paid incident support, support charged on an hourly basis, support for warranty claims)
• Security update support
• Ability to request non-security updates

Extended Support

The Extended Support phase follows Mainstream Support, and also lasts five years. The key features of Extended Support are:
• Paid support
• Security updates at no additional cost
• Ability to request non-security updates (available only via Unified Support, a new model of support that offers comprehensive support that covers your entire organization)
• Microsoft will not accept requests for warranty support, design changes, or new features during the Extended Support phase.

Beyond End of Support

The Beyond End of Support phase is the final phase of the product lifecycle and lasts for three years. Here are the key things to remember.
• Request to change product design and features are not available
• Security updates are available only with the purchase of the Extended Security Update Program for up to three years. This typically costs 75% of the on-premises license cost annually.
• Technical support is provided when you purchase Extended Security Updates and have an active support plan in place on the product that has moved beyond the Extended Support date.

Server 2008 and 2008R2 are moving out of the Extended Support phase on January 14, 2020. From that date on,
non-security updates will no longer be available,
security updates will be available only if you pay for the Extended Security Update Program,
and other vendors will diminish their support of this operating system version.
If you are not prepared, then this will leave your environment open to security holes, application instability, and support restrictions.
If you have not already planned for this then now is the time to get it into your budget for first thing next year.

Sql 2014 Sp2 Update 15

December 15th, 2018

The 15th cumulative update release for SQL Server 2014 SP2 is available for download at the Microsoft Downloads site.
Registration is no longer required to download Cumulative updates.

CU15 KB Article: https://support.microsoft.com/en-us/help/4469137

Microsoft® SQL Server® 2014 SP2 Latest Cumulative Update: https://www.microsoft.com/download/details.aspx?id=53592

Update Center for Microsoft SQL Server: http://technet.microsoft.com/en-US/sqlserver/ff803383.aspx

RPA certifications for Synergy Software Systems, Dubai

November 25th, 2018

I am pleased to announce that following extensive training over recent weeks two of our consultants have already achieved certifications.

If you have an ROA project in mind and need support for your project from a proven, local. UAE partner then please call Synergy Software Systems on 0097143365589

Gitex 2018- See Filehold DMS with Synergy Software Systems

September 30th, 2018

Meet us with Globalis to see how advanced cheque scanners and a modern DMS solution work together.

Talk to us about how repetitive automation can help you match hundreds of thousands of invoices, or to reconcile claims, or to reconcile multiple bank accounts.

Let us show you how easy it is to drillback from any key field in any application, back to the source doument and all related documents in Filehold.

End of life for SQL 2008 and 2008 r2 is only a year away

July 14th, 2018

On July 9, 2019, Microsoft will end Extended Support, for SQL Server 2008 and 2008 R2hich means no more updates or support of any kind, potentially leaving you vulnerable to security and compliance issues.
Some considerations:
That is only a year away. So time to start planning and to get it into your 2019 budget.
What applications are affected? With what new SQL version are they compatible?
Will you need to rebuy licenses? The SQL license cost is now core based and it might prove lot higher than last time so take the time to consider all options.
Should any of your applications move to the cloud?
Should you also look at upgrades to Hardware? Windows, Office, Exchange, or Business finance/erp systems in conjunction with SQL?
Is now the time to review your security solutions?
Are you going to expand, or implement heavy new processes like consolidation, budgeting, BI in then next 2-3 years?
Is your mobile network growing?

There are major enhancements at QL 2016 sp1 so we recommend you should not consider any version lower than that. By next year SQL 2017 will also have settled down.

To discuss options callus o 0097143365589