Synergy's customers are major companies that demand professional service. Our Professional Business Consulting Service team provides them with the guidance, and project management expertise to consistently, and rapidly implement successful solutions.
Our certified team of professionals have over 200+ man years of implementing diverse solutions, and our services are delivered to industry standard methodologies across more than 150 organisations in the Middle East.
|
 |
Business Consulting |
|
|
|
Synergy Professional Business Consulting Services industry specialists recommend cost effective solutions. To maximize your return on investment, and identify and help to implement key business process improvements that bring proven benefits to our customers.
|
 |
Implementation Services |
|
|
|
Implementations are delivered in a timely and effective manner using industry standard methodologies with full transfer of knowledge to the end users of the applications.
Our skill sets include: International project managers, industry specialists, product specialists and technology specialists who are both professionally qualified and application certified.
|
 |
Helpdesk Support |
|
|
 The Team
Support is available locally for all products and services we offer.
Our support team includes the consultants who deploy the solutions and understand your specific business implementation.
The Service
The help desk is governed by Service level agreements (SLA) that are mutually agreed and A clearly spells out the response process and and resolution times to a query and the escalation levels.
The customer can sign into standard, gold and platinum levels of SLA's.
 |
